1. World Quality Day Quiz 2011 So you think you know about quality?

2. Quality Quiz 1. SMASAC has advised the Scottish government on POCT. T/F? 2. We’ve heard of absenteeism but there is also a condition presenteeism. T/F? 3. CPA standard B6.2 requires staff records to include attendance at annual fire lecture. T/F?

3. Quality Quiz 4. Break down barriers between departments is one of quality guru Deming’s “14”. T/F? 5. Information for users is in the CPA “A“ standards. T/F? 6. BSI has recently launched PAS 200 to help businesses with e.g. natural disaster, espionage and civil unrest. T/F?

4. Quality Quiz 7. Preventive action is taken to avoid incidents happening again. T/F? 8. The debate over stakeholders or interested parties is holding up the review of ISO 9000. T/F? 9. Proficiency testing (PT) is a term used by UKAS for External QA. T/F?

5. Quality Quiz 10. Standards for EQA scheme laboratories include ISO 9000 & ILAC G-13. T/F? 11. World Quality Week was week commencing 7th Nov 2011. T/F? 12. Fairtrade international standards include many products e.g. coffee, cocoa, tea, sportsballs and even gold. T/F?

6. Quality Quiz 13. The ISO technical committee is known as TC 176. T/F? 14. The Care Quality Commission (CQC) does not function in Scotland. T/F? 15. A Chinese delegation recently visited USA for tips on rice production & pest control. T/F?

7. Quality Quiz 16. Mobility of management (job hopping) is one of Deming’s “7 deadly diseases”. T/F? 17. CPA standards were originally based on those from Canada and Australia. T/F? 18. CPA state that staff annual joint review (PDP / eKSF) shall include stated objectives & plans of the laboratory. T/F?

8. Quality Quiz 19. ISO 17011 is a general requirement standard for assessment bodies. T/F? 20. There are >10 Scottish NHS Labs UKAS accredited for testing water for Legionella. T/F? 21. Clinical governance is not a concern of clinical support workers. T/F?

9. Quality Quiz 22. Current CPA standards are on revision 2.01 (March 2009). T/F? 23. SA 8000 is a social accountability standard for the clothing industry covering: H&S, child labour etc. T/F 24. Financial implications are taken into account with POCT. T/F?

10. Quality Quiz 25. ISO 20022 is to pull together many finance standards. T/F? 26. The 3rd sector (after manufacturing and service industries) refers to “charities”. T/F? 27. Failure to participate in an accredited & appropriate EQA scheme is a critical nonconformity” T/F

11. Quality Quiz 28. The Quality Manual can be called “How We Do Things” T/F? 29. PQASSO is a standard for contemporary art. T/F? 30. The iPhone is being developed to perform spectrometry and microscopy. T/F?