1. Addressing personal development needs Step 3: Addressing needs Communication and Employability Skills for IT Unit 1 1

2. Do you remember the first two steps? 2  Step 1: Identification of needs Step 2: Records

3. Basic Housekeeping 3  Check Lanyards  Complete Register  Health and Safety check  Reminder about use of mobile phones  Reminder about classroom rules  No food or drink, thank you!

4. 4 You should make notes as you go along when theory is delivered in order to complete the task successfully therefore bring a pen and some paper please! Please make notes to the best of your ability.

5. Today’s Learning Outcomes 5 Addressing needs:  Job Shadowing  Team Meetings  Attending events  Training

6. Addressing needs 6l needs ar5e  After the needs have been identified and recorded in the assessment process an employer will offer their employees a range of options to address those needs.  Most common methods include:  Job Shadowing  Team Meetings  Attending events  Training  Can you think of how these methods can help address needs?

7. Job Shadowing 7l needs ar5e  Job shadowing is particularly useful for ____ _____, when you are trying to decide what career path to follow.  It involves _____ someone throughout their working day, _____what they are doing at all times.  This provides _____insights into the _____ and _____ of the job and how the person doing it copes with their workload and any interruptions.

8. Job Shadowing 8l needs ar5e  If there is time, the person who is being shadowed can ______a running commentary on what is happening.  Sometimes, though, this is not _____, especially if other people – such as a customer or supplier during some delicate negotiation – could overhear what is being said.  If this is the case, a _______ session can be used afterwards to ______ what was going on.

9. Job Shadowing 9l needs ar5e  Job shadowing is particularly useful for work experience, when you are trying to decide what career path to follow.  It involves accompanying someone throughout their working day, observing what they are doing at all times.  This provides useful insights into the stresses and strains of the job and how the person doing it copes with their workload and any interruptions.

10. Job Shadowing 10l needs ar5e  If there is time, the person who is being shadowed can give a running commentary on what is happening.  Sometimes, though, this is not practical, especially if other people – such as a customer or supplier during some delicate negotiation – could overhear what is being said. If this is the case, a debriefing session can be used afterwards to explain what was going on.

11. Team meetings and attending events 11  Some learning comes from talking with colleagues and watching them at work.  This can happen during team meetings or while attending events outside the organisation such as conferences.  Most industries hold annual events in which people in the same trade or profession gather at some central venue.  These events provide an important opportunity to catch up on the latest developments, to share expertise and to find out what competitors are doing.

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13. Can you think of any annual events Vivid Media employees would be encouraged to attend? 13

14. Training 14  If your job requires knowledge and skills that you don’t yet have, you may be asked to attend a formal course.  This course may be delivered within your organisation – internal training – or you may be sent off-site for external training.  The training may lead to qualifications for which you have to pass an examination.  Within the IT industry, Microsoft offers a number of certifications that can confirm your understanding of one or more of their products. Holding such a certificate can prove your level of expertise.

15. Can you think of any particular additional training such as an online course you could carry out whilst in college? 15

16. Activity to plan ahead: 16  Download AS10 and try to organise a job shadowing experience somewhere within this college as a trial run  When you are on your work experience you will have done job shadowing as part of your induction so don’t forget to fill this form again!

17. Activity in class: 17  Download and complete AS8 and AS9

18. At the end of the session revisit aims and objectives to check if the learning took place aims and objectives 18