1. The DigitalMeeting Communications Process. Neil Johnstone, technilink iT Ltd. Your Competitive Weapon for Supply Chain Collaboration.

2. A Special Webinar Event for

3. The Aerospace Supply Chain Relies on: –Manufacture. –Logistics. –Management/Leadership. Effective Communication.

4. The Meeting Cycle.

5. The Meeting Cycle Ineffective: Distributing agendas, travelling to another continent for a catch- up meeting, writing and checking reports and minutes, filling people in on what they missed. Costly in Time And Money: Hours and hours of travelling, overnights in faceless hotels.

6. Breaking out of the Cycle If a supply chain you’re involved in can’t hold a productive meeting with all members present, this can seriously damage the project as a whole and all those involved, right along the chain.

7. Breaking out of the Cycle Lack of, or miscommunication at any stage can contribute to late delivery, overspends or project collapse. Our process is the easy way to avoid all this.

8. Breaking out of the Cycle The Process brings value to you because it’s: INNOVATIVE COST EFFECTIVE SIMPLE COLLABORATIVE VISIBLE yet SECURE And can help gain SC21 accreditations.

9. Innovative… Industry leaders innovate. Improvement is driven by innovation. Innovation in processes will improve them. Supply Chain Communications is a process. The DMCP was developed specifically for Aerospace Supply Chains.

10. Cost Effective… SC is a considerable expense to a project. SC Meetings cost TIME and MONEY. 3% reduction in time of order fulfilment =1% profit. 19% reduction in Supply Chain costs =5% increase in turnover. Reduce possibilities of over-spend and late delivery.

11. Simple… Integration with current systems. Set up, training and support. Unified method for a unified sector. Makes it easy for anyone to: –Simplify a Working Group or Supply Chain. –Adapt to a Working Group or Supply Chain. –Join a Working Group or Supply Chain.

12. Collaborative… A truly Collaborative tool. Works for Globally Distributed Networks. Drives better and faster decision making. Visible yet Secure. Facilitator to improve performance: –Adaptable. –Responsive. –Integrates with legacy and future systems.

13. SC21… Global Industry Standard. Accreditation. Relationship Management Matrices. Continuous Improvement Programme. Risk Management: Prime or Shared? Effective Communication enables survival for the whole Aerospace Community.

14. Relationship Management Matrix

15. The DigitalMeeting Communication Process. A meeting becomes a cost-effective, visible event in its own right. Anyone invited can attend a critical meeting from anywhere. Non-attendees can be distributed the results as required. Meeting recordings archived in VAN or individually. Simple to learn, use and manage. Zero set up cost.

16. Your Supply Chain Issues Open forum discussion

17. Andrew Rowley – UK Sales Director +44 (0)845 055 9756

18. “Breaking the language barrier”

19. “On demand” interpreter service 24/7 + 365 days Telephone Interpreting

20. “ On demand” interpreter service 24/7 + 365 days 150+ languages Telephone Interpreting

21. “On demand” interpreter service 24/7 + 365 days 150+ languages No up front costs Pay as you go - per minute billing prorated to nearest second Telephone Interpreting

22. “On demand” interpreter service 24/7 + 365 days 150+ languages No up front costs Pay as you go - per minute billing prorated to nearest second 30 second average interpreter connect time advanced booking service available Telephone Interpreting

23. Via DigitalMeeting – or stand alone service

24. Stand alone service Dial LangCommLive

25. Stand alone service Dial LangCommLive Input Account Number

26. Stand alone service Dial LangCommLive Input Account Number Enter Language code

27. Stand alone service Dial LangCommLive Input Account Number Enter Language code Connect to an interpreter

28. Arabic 92 Bengali706 Cantonese93 Creole (Haitian) 780 Czech710 Farsi, Western94 French95 German4 Italian995 Japanese96 Korean3 Lithuanian735 Mandarin97 Polish5 Portuguese996 Punjabi, Eastern 749 Romanian750 Russian997 Slovak755 Somali757 Spanish1 Tamil729 Turkish764 Urdu999 Vietnamese2 Acholi728 Afrikaans701 Akan723 Albanian702 Amharic91 Armenian772 Ashante Twi510 Assyrian502 Azerbaijani778 Bulgarian707 Burmese708 Cambodian991 Catalan506 Cebuano768 Danish711 Dutch713 Egyptian Arabic538 Estonian783 Farsi, Eastern (Dari)712 Finnish716 Dutch Flemish501 French (Can.)511 Fukienese715 Fulani745 Ga505 Georgian784 Greek993 Gujarati738 Hakka513 Hausa721 Hebrew722 Hindi994 Hmong744 Hungarian724 Ibo759 Ilocano726 Indonesian727 Iraqi Arabic539 Javanese540 Kachchi534 Kazakh786 Kirundi537 Kongo518 Krio720 Kurdish Bandinani731 Kurdish Sorani730 Kurmanji520 Laotian732 Latvian733 Lingala734 Luganda718 Macedonian775 Malay737 Malayalam507 Mandinga739 Marathi714 Mirpuri533 Mongolian790 Ndebele521 Nepali741 Norwegian742 Oromo796 Pashto98 Pidgin, Nigerian522 Rwanda519 Samoan543 Serbo-Croatian 752 Shanghai515 Shona753 Sinhala754 Slovenian756 Soninke536 Swahili 998 Swedish761 Sylheti526 Tagalog762 Taiwanese763 Thai992 Tibetan798 Tigrinya773 Tongan792 Twi709 Ukrainian765 Welsh531 Wolof747 Yiddish528 Yoruba794 Zulu770

29. DigitalMeeting Communications Process using

30. Via DigitalMeeting Use “dial out” or Operator Dial or request number Enter Codes Bring interpreter into Conference

31. Breaking the language barrier  High Quality  Accuracy

32. Breaking the language barrier  High Quality  Accuracy  Immediate

33. Breaking the language barrier  High Quality  Accuracy  Immediate  Cost effective  Pay for what you use

34. Breaking the language barrier  High Quality  Accuracy  Immediate  Cost effective  Pay for what you use  Confidential

35. Breaking the language barrier  High Quality  Accuracy  Immediate  Cost effective  Pay for what you use  Confidential  Complimentary to the DigitalMeeting Communications Process

36. Put an interpreter in your pocket

37. The DigitalMeeting Communication Process. Unify your whole Supply Chain Reduce Costs on a day-to-day basis Reduce Time to project delivery Work Collaboratively with your SC Break out of the Meeting Cycle Break the Language Barrier …For a World-leading Airports Sector

38. To find out more… Please contact neiljohnstone@digitalmeeting.co.uk +44 (0) 1962 600101 www.digitalmeeting.co.uk