1. The Power Of Speech Delivery www.vocalworks.com/au

2. Nonverbal Communication  Nonverbal factors such as your eye contact, posture, vocal quality, and facial expression play a major role in the communication process.  As much as 65 percent of the social meaning of messages is passed on through nonverbal expression. (Beebe & Beebe, 2012)

3. How Speech Communication Looks on Paper

4. S M C R encode decode message source channel receiver feedback Context Noise; Physical, Semantic, Psychological, Physiological

5. Listeners Make Emotional Connections with the Speaker Through Delivery “One researcher found that we communicate as little as 7 percent of the emotional impact of a message by the words we use.” “About 38 percent hinges on such qualities of voice as inflection, intensity, or loudness, and 55 percent on our facial expressions.” “We may say that we communicate approximately 93 percent of emotional meaning nonverbally” (Mehrabian,1972; 2013).

6. Why Appearance is Important in Public Speaking, cont’d Psychologist like, Turco (2008) believes that people will perceive those who dress “business casual” as more “real” as opposed to “formal” attire. First impressions mean “everything” to audiences (Devito, 2013).

7. Why Appearance is Important in Public Speaking??? You may be confused about what “business casual” mean. Binkley (2008) believes that casual is actually “business” in disguise which does not include shorts, tennis shoes, caps, t-shirts, sagging pants, (jeans or otherwise) flip-flops, and halter-tops.

8. Acceptable Attire Formal Navy Gray Neutrals (tan or beige) Business Casual Green Gold Black

9. Common Mistakes Men and Women Make In Dress and Appearance Men Clothes that don’t fit properly Shirts that fit too snugly at the collar or around the waist. Hands, hair, or nails that are dirty. Scuffed or the wrong color shoes; white socks. Cheap-looking tie or tie that us too short Women Clothes that are too fitted or wrinkles. Clothing that is inappropriate, especially too short or too revealing. Scuffed or inappropriate shoes. Inappropriate or too much jewelry. Ilkka, (1995); Yate, (2011)

11. Methods of Delivery Manuscript Speaking Reading word for word Reading is usually not the ideal way to deliver a speech Some speeches should be read (Beebe & Beebe, 2013). ehow.com/.../2041730/publicspeaking

12.  Memorized Speaking  You rehearsed it at home memorized it for the sole purpose of presenting it without any notes or manuscript (Beebe & Beebe, 2013). www.images.suite101

13. Methods of Delivery, cont’d Extemporaneous speaking – The ideal way to speak is from a set of notes. This type of delivery allows you to appear more natural than the other types of delivery. Why? Because you are not reading anything (Beebe & Beebe, 2013). cw.routledge.com/.../

14. Characteristics of Effective Delivery Eye contact – uninformed, inexperienced, unfriendly, and dishonest – 50% or more (2 minutes or more) Gestures Movement Posture Facial Expression (happiness, sadness, surprise, anger, fear, disgust, interest, contempt) Vocal delivery Volume, pronunciation, rate Articulation Pitch, pauses (Beebe & Beebe, 2013)

15. Eye Behavior or Oculesics www.buytaert.net

16. Eye Communication, Cont’d Eye Behavior Duration In much of England & the United States, the average length of gaze is 2.95 seconds. The average length of mutual gaze is 1.18 seconds. wwp.greenwichmeantime.com (Devito, 2013)

17. Eye Communication, cont’d  Eye Behavior  Direction  The direction of the eye also communicat es. media3.guzer.com (Devito, 2009)

18.  Quality  The quality of the gaze—how wide or narrow your eyes get during interaction— also communicates meaning, especially interest level and such emotions as surprise, fear and disgust (Devito, 2013). Eye Communication, cont’d www.urbanpotato.net www.isabellesdayspa.com/images

19. Eight Non-Verbal Emotions 1. Happiness 2. Disgust 3. Sadness 4. Surprise 5. Contempt 6. Fear 7. Interest 8. Anger

20. Facial Communication, cont’d ◦Decoding emotions ◦Happiness was judged with an accuracy ranging from 55%-100%. ◦Surprise was judged with an accuracy ranging from 38%-86%. ◦Sadness was judged with an accuracy ranging from 19%-88%.

21.  Body Gestures  Emblems are substitute for words.  Illustrators accompany and literally illustrate verbal messages.  Affect displays communicate emotional meaning.  Regulators monitor, maintain, or control the speaking of another.  Adaptors satisfy some need.  Self-adaptors-We scratch when we itch.  Alter-adaptors-We use space as a form of protection.  Object adaptors-Manipulation of an object because of anxiety or nervousness. www1.istockphoto.co m

22.  Others may form impressions of you from your general body build; from your height and weight; and from your skin, eye, and hair color.  Height, for example, is significant in a wide variety of situations.  Taller Presidents usually win the elections.  Tall people seem to be paid more and are favored by interviewees than shorter applicants.  Taller people also have higher self-esteem and greater career success than do shorter people. www.espngo.com