1. FSS

2.  Part of Integrated Family Support Service - IFSS Business Unit - Attendance Advisory Service - CASS (Children’s Administration Support Service)  Service Manager Andy Willetts  Based at Broadside

3. Lorraine Redmond Team Manager Family Support Service Strood and Hoo Peninsula Emma Huxted Team Leader Holly Sambrooks Key Worker Scott Crittenden Key Worker Laurie Trevelyan Key Worker Dean Bowman Key Worker Vacant Post Key Worker Vacant Post Key Worker Jedda Taylor Support Worker Chatham and Rochester Emily Smith Team Leader Linda Cosgrove Key Worker Sylvie Tyler Key Worker David Leece Key Worker Victoria Warman Key Worker Danielle Richards Key Worker Vacant Post Key Worker Vacant Post Support Worker Chatham Central Luton and Wayfield Colin Leach Team Leader Miriam Higgins Key Worker Linda Gildea Key Worker Jo Irving Key Worker Rachael Barrington Key Worker Vacant Post Key Worker Vacant Post Key Worker Vacant Post Support Worker Gillingham and Rainham Kara Leece Team Leader Alicia Dillon Key worker Jackie Potter Key Worker Simon King Key worker Vacant Post Key Worker Vacant Post Key worker Vacant Post Key Worker Tracey Payne Support worker

4.  CADS All external referrals; Schools, Police, Health Visitors, Families Step Down Process (from assessment)

5.  Crime and ASB  School attendance  Children who need help  Adults out of work  Domestic abuse  Children and adults with a range of health problems.

6.  From CADS - Contact and referral completed. - Case note added to child with date of contact and referral. - Case note alerted to IFSSBU Virtual Worker  From social care teams - Referral form completed - Referral form uploaded to documents on FWI - Case note added to child stating referral form is in documents. - Case note alerted to IFSSBU Virtual Worker

7.  3 to 4 criteria - actions requested need to meet the criteria, not just the case.  Step down’s where intensive work is required FSS is a voluntary service and parents must give consent.  Allocation - Step down’s to a Keyworker - Working alongside a social care plan to a support worker.

8.  Key worker - Assessment - Team Around the Family Process (TAF) - TAF Plan, regularly reviewed - Key worker intervention: intensive support, practical support, parenting, CSE, Debt Management, Anger Management etc.  Support worker - Time specified - Specific piece of intervention.

9.  Signposting  Early Help co-ordinators -Gill Ransley (Gillingham and Rainham) - Sam Paterson (Chatham and Rochester) - Lisa Rushton (Chatham Central, River and Luton & Wayfield) - Ben Wilson (Strood and Hoo Peninsula)

11.  DAY referrals; dayprogramme@medway.gov.uk  Family Support Service referrals; Via CADS 01634 334466  Early help co-ordinators 01634 338746

12. Any questions?