1. BUILDING TRUST BUILDING PEOPLE BUILDING COMPETITIVE BUSINESSES

2. BUSINESS MODELS FOR THE 21 ST CENTURY THE NEW MODEL OF RESPONSIBLE BUSINESS PRACTICE – HOW COMPANIES MAKE THEIR MONEY. THE NEW MODEL OF PHILANTHROPY – INVESTING IN OUR COMMUNITIES.

3. EMBEDDING CSR - THE CHALLENGE BUILDING THE BUSINESS, BUILDING TRUST, BUILDING THE PEOPLE: THE MARKETPLACE MAKING YOUR PRESENCE FELT THE ENVIRONMENT INVESTING IN FUTURE GENERATIONS THE WORKPLACE GETTING EVERYONE ON BOARD THE COMMUNITY BEING A GOOD NEIGHBOUR

4. BUSINESS IN THE COMMUNITY A UNIQUE MOVEMENT OF COMPANIES 800 MEMBERS - 85 0F FTSE 100 PRINCE OF WALES IS PRESIDENT 11 REGIONAL OFFICES IN U.K. PARTNER IN KEY CSR GLOBAL NETWORKS

5. THE MEMBERSHIP COMMITMENT INTEGRATE RESPONSIBLE BUSINESS PRACTICE THROUGHOUT THE BUSINESS IMPACT THROUGH COLLABORATIVE ACTION TO TACKLE DISADVANTAGE INSPIRE INNOVATE AND LEAD BY SHARING LEARNING AND EXPERIENCE

6. BITC CAMPAIGNING FOR CHANGE EDUCATION ENVIRONMENT HEALTH AND WELLBEING DIVERSITY COMMUNITY INVESTMENT HOMELESSNESS REGENERATION

7. BITC - TOOLS AND PROCESSES LEADERSHIP TEAMS SEEING IS BELIEVING EXCELLENCE AWARDS CORPORATE RESPONSIBILITY INDEX PER CENT STANDARD PROHELP COMMUNITY MARK ACCOUNT MANAGEMENT

8. CORPORATE RESPONSIBILITY INDEX MODEL Companies report on a total of 6 social and environmental impact areas. Corporate Strategy IntegrationManagement Performance and Impact Community Environment Marketplace Workplace

9. PUBLIC SECTOR PARTNERSHIPS UK MINISTER FOR CSR - PARTNERSHIP WITH ITALY STRATEGIC RELATIONSHIP WITH MINISTRIES – EDUCATION, TRADE AND INDUSTRY, REGIONAL DEVELOPMENT AGENCIES FRENCH REPORTING REQUIREMENT FOR QUOTED COMPANIES OPERATING AND FINANCIAL REVIEW IN PLACE IN 2006 EU GREEN PAPER ON CSR CSR ACADEMY - INSEAD AND UNIVERSITIES CSR EUROPE DIALOGUE WITH EUROPEAN COMMISSION

10. CORPORATE COMMUNITY INVESTMENT SKILLS, TIME AND RESOURCES EMPLOYEE ENGAGEMENT: SECONDEES VOLUNTEERS MENTORS TEAMS ACCESS TO TRAINING PAYROLL GIVING PRODUCTS AND SERVICES

11. CCI AND STAFF DEVELOPMENT LEVERAGING “HOW PEOPLE GROW” FOCUS ON TIME MANAGEMENT, INNOVATION, TEAMWORK, COMMUNICATION, SOCIAL AND INTERPERSONAL SKILLS AVAILABLE TOOLS: QUESTIONNAIRE, LEARNING DIARY, HOW-TO GUIDES, BROKERAGE WORKBOOK TIPS: AGREE FIT IN HR POLICY USE A BROKER/FACILITATOR MUST BE VOLUNTARY - NOT PART OF APPRAISAL AGREE WORKTIME POLICY RECOGNITION VITAL

12. CASE STUDIES - STAFF DEVELOPMENT MARKS & SPENCER - CSR INTEGRATED ACROSS THE BUSINESS - MANAGER DEVELOPMENT MICROSOFT – COMMUNITY PROGRAMME SUPPORTS COMMERCIAL GOALS FRESHFIELDS - INTERNATIONAL TEAMS CITIGROUP - JUNIOR ACHIEVEMENT AXA - HEART TO HEART

13. CASE STUDIES - SOCIAL IMPACT UNILEVER TEAM PROJECTS IBM, CAP GEMINI & LOCAL COUNCIL - CYBERCYCLE AND UNEMPLOYED YOUTH BRITISH GAS AND CISCO EMPLOYABILITY TRAINING FOR YOUNG OFFENDERS KPMG AND PARTNERS IN LEADERSHIP SEAVIEW HOTEL

14. CASE STUDIES - YOUTH MENTORING DEPTFORD GREEN SCHOOL MENTORS FROM LOCAL COMPANIES 14 TO 16 YEAR-OLDS FAILING IN EDUCATION 20% IMPROVEMENT IN EXAMINATION RESULTS DOUBLED NUMBERS INTO FURTHER EDUCATION OR EMPLOYMENT CONFIDENCE, APPEARANCE, EMPLOYABILITY

15. SIX BENEFITS OF A BUSINESS LED APPROACH REPUTATION MANAGEMENT RISK MANAGEMENT EMPLOYEE SATISFACTION INNOVATION AND LEARNING ACCESS TO CAPITAL FINANCIAL PERFORMANCE

16. BITC AND THE INTERNATIONAL CONTEXT GLOBAL NETWORK OF 65 PARTNERS INFRASTRUCTURE OF SUPPORT TO COMPANIES EXCHANGE OF EXPERIENCE, CASE STUDIES & TOOLS CONSULTANCY, BROKERAGE, EXPERTISE

17. APPLICATION TO KOREA MUST COME FROM THE TOP INTERCONNECTION OF MARKETS AND SUPPLY CHAIN LEADERSHIP ROLE OF MULTINATIONALS CULTURAL SPECIFICS – HOW DOES IT FIT? NEED FOR CLARITY OF DEFINITION ONE SIZE DOES NOT FIT ALL LEVERAGE INTERNATIONAL EXPERIENCE PARTNERSHIPS ARE CRITICAL NOT A FASHION ITEM!