1. Power and Cooling 101 Technical Sales Training Michelle Wangler, Dale Estes and Chris Antaya

2. Agenda What is Backup Power Types of Power Protection Surge Suppression Uninterruptible Power Supplies Plug Types Power Distribution Units Cooling (CRAC) 2

3. Time is Money

4. What is Back-up Power Data Center – Offices – Support Rooms - Telecom Systems 4

5. Surge Suppression Lightning strikes Power surges Spikes in voltage 5

6. Uninterruptible Power Supply Types –Stand-by –Line-Interactive –On-Line 6

7. Stand-by UPS Simple Least expensive Short Term back-up power 7

8. Line-Interactive UPS 8 Inexpensive Instantaneous Switch Over Automatic Voltage Regulator

9. Online UPS More Expensive No Interruption Clean Power 9

10. 3Phase Power If you hear this phrase, please contact one of the many Systems Engineers here at Tech Data to assist you and your customer. 3Phase is a larger UPS that may require configuration assistance. 10

11. Bob, the “remote stock broker” Has a cable modem, a decent desktop with a lot of client data. So, what happens if Bob loses power for 5 minutes? Probably loses a file or two, recreate an email? Can wait until the power comes back, and catch up on his business transactions? Can count his losses in maybe 100’s of dollars? 11

12. John, at the “local brokerage office” Probably has several servers, with many databases full of clients and transactions from his associates, both in-house, and remote. What happens if he loses power for 5 minutes? Has many (100’s-1000’s) of transactions lost! Has many irate customers wondering about their money and transactions! Could lose thousands/millions in potential business! 12

13. Charles, “IT Manager at the NYSE” Probably has MANY servers, databases, high-speed networks, and the “latest & greatest” technology equipment. What would 5 minutes cost Charles, or the NYSE? Millions of transactions Unrecoverable business and reputation Millions++ of dollars 13

14. Plug Types 14

15. Power Distribution Units – PDU –Basic level - means you can plug in equipment and there is no management of the amount of power that is being utilized by each outlet. –Managed - means you are able to manage the load of each item and outlet to maximize efficiencies. *Metered, Switched or Metered per Outlet 15

16. Cooling CRAC (Computer Room Air Conditioning) Server Room Cooling In Row Cooling In Rack Cooling High Density Cooling 16

17. When should you recommend a UPS? Mission critical hardware/servers A new Data Center is being designed A new server is being implemented into an existing environment Several racks are being proposed- either with, without servers specified Complaints of power outages, or intermittent power Backup generators are in place Small home computers/portables 17

18. POWER VENDORS 18

19. TDOnCall Services for Power and Cooling 19 Tech Data Confidential Initial Rack Installs UPS Installation Services Preventative Maintenance Contracts Break / Fix for Emergency or Non- Emergency Get $$$ for Replaced IT Equipment 100% Safe Data Destruction with Guarantee Full Time, Temp-to-Hire, Contract for Certified Engineers Relevant to Power and Cooling tdoncall@techdata.com www.tdoncall.com x64257

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21. The Difference In Distribution Don’t forget your handouts!!! Thank You!