1. IBM Software Group | Tivoli software Slide 1 Presenter Background Background : Started with TechPack Development Team as an Application Engineer Since 2008 TechPack go-to person for the TNPMW team Accomplishments to date – key player from L2 on the service provided to Omnitel Lithuania (whose project was later awarded a TIVOLI GM AWARD) Hi …. From L2 Support KL

2. © 2007 IBM Corporation Slide 3 Part 1: Tech Packs Overview Tech Packs Overview

3. IBM Software Group | Tivoli software Slide 4 Objectives Upon completion of this unit, you will be able to understand: the purpose of a tech pack what is typically contained within a tech pack how each component of a tech pack is used to configure TNPMW the difference between vendor-specific and vendor-neutral tech packs the meaning and purpose of the Global Object Model the meaning and purpose of the GOMLet Objectives

4. IBM Software Group | Tivoli software 4. Tech Packs Overview - TNPMW Architecture Data Dictionary Performance Tables Loader Gateway Reporting LIFs TNPMW

5. IBM Software Group | Tivoli software 5. Tech Packs Overview - TNPMW Glossary Gateway - picks up raw performance data that has been collected from the network, parses it, and produces LIF files LIFs - Loader Input Format, produced by gateway, contains raw performance data and hierarchy info in a standard text format Loader - parses the LIFs, inserts the data into performance tables within the TNPMW database Performance Tables - store raw performance data (raw tables), summarised performance data (summary/busy hour tables), and network configuration data (NC tables) Data Dictionary - stores meta-data for the network being monitored (eg. network hierarchy, metric names) and relates these to performance data Reporting - displays data from the performance tables in tables or charts, within a web browser

6. IBM Software Group | Tivoli software 6. Tech Packs Overview - Tech Packs TNPMW platform provides a rich performance management framework By itself it would have nothing to report on A tech pack is a product that delivers technology- and/or vendor- specific performance management functionality technology examples are GSM, GPRS, UMTS vendor examples are Nortel, Nokia, Ericsson A tech pack consists of a number of XML configuration files These are used to configure the platform to enable collection and monitoring of particular types of data Ensures core platform maintains independence from technology requirements and evolution

7. IBM Software Group | Tivoli software 7. Tech Packs Overview - Tech Pack Content Metalayer Loadmap Parser Config Reports Alarms Data Dictionary Performance Tables Loader Gateway Reporting TNPMWTech Pack

8. IBM Software Group | Tivoli software 8. Tech Packs Overview - Tech Pack Glossary Loadmap - used to configure the loader. Describes what data in the LIF files to load into each column in the NC and raw tables. Also configures data availability. Alarm Template - used to configure the loader. Causes alerts to be raised during loading time if a given metric reaches particular thresholds. Metalayer - used to configure the data dictionary and define the raw and NC tables. Defines user-friendly names for network hierarchy and performance metrics and relates them to fields in the performance tables. Also defines busy hours and summaries. Busy Hour - the hour of the day at which a “defining” metric is at its highest value. A “busy hour value” is the value of some other metric at the busy hour. Summary - a mathematical aggregation of a metric’s value over time eg. a daily total, a weekly average. TNPMW installer creates summary tables based on this information (if VMM properties file has summary property turned on). Report - used to configure reporting. Contains a pre-defined set of metrics, referencing names in the metalayer.

9. IBM Software Group | Tivoli software 9. Tech Packs Overview - Vendor Specific vs. Neutral Tech packs are always associated with a technology and most often a network subsystem also eg. GSM BSS, GSM NSS, GPRS SGSN, UMTS UTRAN Tech packs are generally associated with a vendor, and would be termed “vendor-specific” eg. Nortel, Nokia Some tech packs may define metrics that apply to many vendors, and would be termed “vendor-neutral” in the tech pack, vendor would be set to “Neutral” metalayer would define the vendor-neutral metrics and raw tables vendor-specific loadmaps would be developed to calculate metric values from vendor-specific LIF data, and load into the vendor-neutral tables

10. IBM Software Group | Tivoli software 10. Tech Packs Overview - Global Object Model Many objects in GSM, GPRS, and UMTS network hierarchy are vendor-neutral ie. the network objects (network equipment/nodes) apply to many vendors eg. MSC, BSC, Cell Defining these independently in many tech packs causes issues would result in inconsistency of naming between tech packs would result in duplicated effort TNPMW does not allow tech packs to be installed which contain components with the same name Global Object Model (GOM) created GSM, GPRS, UMTS, and Core Network GOMs exist small tech packs which contain network object/NC table definitions only often form pre-requisites to vendor-specific tech packs vendor-specific tech pack loadmaps direct data into the GOM NC tables

11. © 2007 IBM Corporation Internal Only | Nov 2007 | Version 1.1 12. Common Objects Implementation (GOMlet) Common Objects Implementation (GOMlet)

12. IBM Software Group | Tivoli software Objects not in the GOM clash if they’re defined in different Vendor- Specific TechPacks (c.f. “Service” in the example below). 12. Common Objects – The need NA Platform DB AAL2 VPC Service Alcatel UTRAN TP Link LinkSet Service SubProc Nortel MGW TP Install Successful Object clashes Install failed

13. IBM Software Group | Tivoli software Move out of the TPs the clashing objects in independent package(s) called Commons Objects (or GOMlets) and install them first. NA Platform DB AAL2 VPC Alcatel UTRAN TP Link LinkSet SubProc Nortel MGW TP Install Successful Service Neutral GOMlet Install Successful 13. Common Objects – The solution

14. IBM Software Group | Tivoli software 14. TechPack Packages - Naming The technology packs have the following naming convention: vallent-vt- -.tar.gz differs for GOM, GOMlet and Vendor Technology Packs: Example Technology Packs: vallent-vt-Neutral_Core_GOM-1.0.tar.gz (GOM) vallent-vt-NOK_GOMlet-1.0.tar.gz (GOMlet for Nokia) vallent-vt-CDMA_Nortel_NBSS_R150-1.0.tar.gz (Vendor Specific) vallent-vt-GSM_VN_NA-1.0.0.tar.gz (Vendor Neutral) vallent-vt-GSM_Alcatel_BSS_B10-VNLM-2.0.0.tar.gz (Vendor Neutral Loadmap) GOM Technology Packs eg. Neutral_Core_GOM GOMlet Technology Packs where we use 3 letters for the vendor (e.g. NOK, ALC, HUA, MOT, etc…) eg. NOK_GOMlet Refer to the Tech Pack GOMlet Compatibility Matrix document for the complete list of entities in each GOMlet package. Vendor Technology Packs _ _ _ eg. CDMA_Nortel_NBSS_R150 Vendor Neutral Technology Packs _ _ e.g. GSM_VN_NA Vendor Neutral Loadmap Tech Packs _ _ _ -VNLM e.g. GSM_Alcatel_BSS_B10-VNLM

15. IBM Software Group | Tivoli software 15. TechPack Packages - Contents Each Tech Pack consists of the following four files: 1. Installation Script vallent-vt-.install 2. Removal script for contents of.sw file ( files installed ) vallent-vt-.remove 3. Tech Pack software vallent-vt-.sw 4. File containing licensing information vallent-vt-.license

16. IBM Software Group | Tivoli software Summary Legend : Mandatory Dependency Optional dependency (only applicable to TPs that are using from the GOMlet TP Interrelated however not necessary must exist together TNPMW Platform GOM TechPacks Layer GOMlet Layer Vendor Neutral (VN) TechPacks Vendor Neutral Loadmap (VNLM) TechPacks Vendor Specific (VS) TechPacks

17. IBM Software Group | Tivoli software 31. THANKS

18. IBM Software Group | Tivoli software Subatra Dewi Veeriah subatra@my.ibm.comsubatra@my.ibm.com Ahmad Nazri Mohd Jamil nazrij@my.ibm.comnazrij@my.ibm.com Key contacts: 32 Contact