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Tele underwriting is a procedure in which a home office interviewer (who may or may not have underwriting experience) interviews Applicants on the telephone.

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Presentation on theme: "Tele underwriting is a procedure in which a home office interviewer (who may or may not have underwriting experience) interviews Applicants on the telephone."— Presentation transcript:

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3 Tele underwriting is a procedure in which a home office interviewer (who may or may not have underwriting experience) interviews Applicants on the telephone. The questions asked the applicant are automated and scripted. The applicant's response to a particular question triggers the interviewer to either ask more details about the response or to ask another question.

4 What are the benefits? 1. reduction in the time required to process applications; 2. delivery of policies in a shorter period of time; 3.nonduplication of the same question asked by agents, medical examiners, and underwriters; 4. reduction in the number of omitted answers to questions on the application; 5. the reduction of paperwork required by an agent.

5 1. Request Process Initialization and Tracing 2. Seven Roles will access system broadly – Admin, Admin User, Insurance Company, Insurance Company Agents, Facilitators, Operators, Supervisor 3. Insurance Company and its Policies and Agents 4. Appointment Scheduling 5. SMS Integration 6. Tracing of Calls 7. Actual Teleunderwriting 8. Reports

6 1. We manage contact information for Individuals and Add and Upload contacts for Corporate and Admin 2. Integrated Appointment Scheduler into it. The appointment scheduler has features of Set when to schedule a call and its intimation on form of email, SMS, and Alarm system on dashboard. 3. Rescheduler of calls. It manages the operator’s schedule for calls to customer and Manage calls. 4. System provides the feature of listing and managing Calls which are done, Not responded, Partially closed etc. 5. System provides the report for Call summary, user’s (operators, facilitator’s) work summary, Appointment fixed, appointment to be fixed, Appointment Status etc. 6. System provides the exhaustive report for Individual Health review. Admin can manage users and its rights and Security feature of project. 7. System have inbuilt feature of Email push, SMS push

7 System will support in future: 1.Voice based conversion. We will convert voice to text so that information stored can also be called upon without finding the recording 2.Rules of fit and unfit. We will add rules and business intelligence tools such that the system can differentiate and classify.

8 Please ask for a free demo, and we can give you a URL, username and password so you can see the application for yourself.


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