1. Organizational Behavior 15th Ed Diversity in Organizations Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall2-1 Robbins and Judge Chapter 2

2. Chapter 2 Learning Objectives After studying this chapter you should be able to: Describe the two major forms of workforce diversity Describe the two major forms of workforce diversity Identify the key biographical characteristics and describe how they are relevant to OB Identify the key biographical characteristics and describe how they are relevant to OB Recognize stereotypes and understand how they function in organizational settings Recognize stereotypes and understand how they function in organizational settings Define intellectual ability and demonstrate its relevance to OB Define intellectual ability and demonstrate its relevance to OB Contrast intellectual from physical ability Contrast intellectual from physical ability Describe how organizations manage diversity effectively Describe how organizations manage diversity effectively Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall2-2

3. Describe the Two Major Forms of Workforce Diversity Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall2-3 LO 1 Surface-Level Diversity Deep-Level Diversity Diversity Management

4. Define Intellectual Ability and Demonstrate Its Relevance to OB Intellectual abilities are abilities needed to perform mental activities—thinking, reasoning, and problem solving. Intellectual abilities are abilities needed to perform mental activities—thinking, reasoning, and problem solving. Most societies place a high value on intelligence, and for good reason. Most societies place a high value on intelligence, and for good reason. Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall2-4 LO 4

5. Describe How Organizations Manage Diversity Effectively Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall2-5 LO 6 Attracting, Selecting, Developing, and Retaining Diverse Employees Diversity in Groups Effective Diversity Programs

6. Describe How Organizations Manage Diversity Effectively Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall2-6 LO 6 Effective Diversity Programs Teach Legal Framework Teach the Market Advantages Foster the Skills and Abilities of All Workers

7. Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1-7