1. Technical Overview Name Title

2. Agenda Syncsort and NetApp Data Protection Challenges Technical Product Overview –Components –Data Protection –Data Recovery –Solution Checklist 2

3. Syncsort Solutions DMExpress™ high-performance Data Integration solutions MFX™ high-performance mainframe sort solutions NSB advanced Data Protection solution Syncsort at-a-Glance FINANCE HEALTHCARE and INSURANCE INDUSTRIAL PUBLIC SECTOR RETAIL SERVICE PROVIDERS Multinational Software Company Founded 1968, operating today in North America, Europe and Asia 40+ Years of Performance Innovation 25+ Issued & Pending Patents Investors: Large Global Customer Base Leading provider of Data Integration and Data Protection solutions to businesses and governments worldwide 15,000+ deployments in 68 countries 3

4. Joint Support Agreement OSSV Cluster Support A Long Term Partnership Delivers –Heterogeneous protection –Data protection management –Advanced recovery –VMware ® integration –Data reduction Delivers –Storage efficiency –Data compression & dedupe –Snapshots and cloning –Replication SnapVault Management FAS Integration 200919992004200520062010 NSB Launched NDMP A history of technical innovation and joint development 4

5. Data Protection Challenges Virtualization is driving backup re-design at many organizations –Gartner: 30% will change backup solutions in the next 24 months Effective Disaster Recovery seen as a business requirement –Off-site tape too slow, too cumbersome Data growing at 50% a year or more –Conventional file backup cannot keep up with growth Backup modernization taking place widely –Market shifting to snapshots and replication 5

6. Why Data Protection Needs Modernization Four architectural pain points result in excessive costs 1.Inefficient data movement hinders virtualization 2.Point products add complexity and cost 3.Backup data is stored inefficiently resulting in slow recovery 4.DR and ROBO are complex and resource intensive Production Primary Storage Physical & VM App Servers Data Protection Backup ServersVTL or TapeDR Site = High impact, inefficient Slow restore Complex, costly, slow Multiple BU products = == 6

7. Technical Product Overview

8. NSB Solution Components Backup, storage, ROBO and DR in a single solution Easy to use and manage in any environment A tried and true, scalable solution NSB DPX Software 8

9. NSB Solution Overview 90% reduction in backup time, impact and network utilization Minimize ImpactStore SmartRapid Recovery Store data as snapshots w catalog Data reduction Restore applications in 10 minutes Operationally simple 9

10. Design strategies –Read data only once –Store smart –Complete, integrated and easy to use –Leverage best in class storage capabilities –Enable P2V and V2V migration Key Technologies –Block Level Incremental –Multi-purpose snapshots –Deduplication and Replication –Instant Availability, Instant Virtualization –Granular application level recovery 10 Backup Recovery DR NSB Technical Innovation

11. NSB Data Protection: Fast, Low Impact Backup ProductionData Protection Primary Storage Physical & VM App Servers = Near zero impact, Move data once NSBDR Site Read and move data only once –Backups complete in minutes –CPU impact ~ 1-2% Agents or Agentless: Ideal for virtual environments Integrates with critical applications Resource Efficiency 11

12. Block Level Data Protection Move only changed blocks –95% data reduction –Backup in minutes Change journal eliminates file system scanning and hashing –95% less CPU, disk and network I/O impact Ideal for VM protection Utilizes VMware CBT for Agentless backup 12 = file changes, traditional backup = block changes, NSB backup Disk Blocks

13. A Better Backup Architecture Protects all data types with a single solution Eliminates device/media server layer Reduces cost and complexity Increased reliability 13 Competitive Solutions Client Backup Servers Storage Target NSB Client NSB Storage Target

14. Application Integration Support for key applications –Exchange, SQL, SharePoint Ensures data integrity –Backup verification built-in Cluster aware –“Virtual Node” simplifies administration –Saves time and improves reliability 14 Clustered servers managed as a single “Virtual Node” Virtual Node

15. Advanced SharePoint Protection Simplifies a complex data protection challenge All critical SharePoint items grouped under a single “Virtual Node” Recover from farm to individual item level Recover physical servers Supports SharePoint 2007 and 2010 Web Servers Application Servers and Sites Database Servers Search DB DB Virtual Node 15

16. NSB Data Protection: Store Smart ProductionData Protection Primary Storage Physical & VM App Servers NSBDR Site Store smart, Instant recovery, One solution = Backup images stored as usable snapshots –Instant recovery of data: two clicks –Recover file, application or server from the same snapshot –Data access for multiple users with no overhead Space savings with deduplication and compression Store Smart 16

17. Block Changes Stored as Snapshots Each block incremental creates a snapshot –Uses 90% less storage before deduplication –Snapshots enable instant recovery Any Server, Any Storage 11:00 AM Block Changes 12:00 PM Block Changes 1:00 PM Block Changes Base Backup 10:00 AM Access any snapshot as a full volume 17 Snap!

18. One Solution for Multi-Tiered Data Recovery 18 Application and Item Recovery Exchange, SQL, SharePoint File Recovery Restore selected folders and files from catalog Site Recovery Integrated DR Server Recovery D:\ C:\ OS and Data NSB Base Block update

19. File Recovery File level restore from snapshots Searchable catalog of file data: name, type, size, etc. NSB Searchable catalog 19 File 10:00 Snapshot 11:00 Snapshot 12:00 Snapshot

20. 10:00 Snapshot 11:00 Snapshot 12:00 Snapshot E:\ Application & Volume Recovery Rapid recovery to minimize downtime –Map to any snapshot in seconds –Mapped images are fully readable/writeable Application Data E:\ Mapping request NSB Application FlexClone 20

21. Server Recovery – Bare Metal Recovery Restores the entire system image Supports dissimilar hardware recovery Can migrate from virtual to physical NSB Recovery CD or ISO image 1. CD Establishes communication 2. Copies data and system files/state 10:00 Snapshot 11:00 Snapshot 12:00 Snapshot Standard backup images 21

22. Application & Server Recovery – Full Virtualization Creates bootable VM with RTO of minutes Brings VM online before migrating data Seamless P2V, V2V migration of data in background 10:00 Snapshot 11:00 Snapshot12:00 Snapshot VM of Application VMware ESX 1. Create VM 2. Boot off snap Datastore VMDK VMX 3. Background migration of data to datastore 4. Storage Vmotion migrates disks 22

23. NSB Data Protection: Integrated DR and ROBO ProductionData Protection Primary Storage Physical & VM App Servers NSBDR Site Integrated Disaster Recovery and ROBO Easy to use, Cost effective = Bandwidth saving replication built-in Rapidly restart applications as virtual machines –Site recovery as well as test/dev environments Tape integration for off-site archiving 23

24. SnapMirror – Integrated Disaster Recovery Simplified, integrated disaster recovery Thin replication for bandwidth reduction Easy, non-intrusive DR testing Central Recovery Management Recovery via Snapshots, Virtualization SnapMirror DR Site NSB 24

25. NSB Solves All Pain Points Fast, efficient data movement Eliminates point products, reduces complexity and cost Utilizes NetApp storage-efficient Snapshot copies for instant recovery Simplifies disaster recovery of applications, data and entire sites ProductionData Protection Primary Storage Physical & VM App Servers = Near zero impact, Move data once NSBDR Site Easy to use, Cost effective Store smart, Instant recovery, One solution = = 25

26. Deduplication is not Enough 26 Production Primary Storage Physical & VM App Servers Data Protection Backup ServersDedupe appliance DR Site = High impact, inefficient Complex, costly Multiple BU products = = Deduplication Appliance –Dedupe makes disk backup economically feasible –Does little to reduce backup time and improve recovery –Solves only one part of a more complex problem Cost effective =

27. NSB Joint Technical Support Coordinated technical support for fast resolution Cross-functional teams in place for engineering, support and product management 27 Executive Briefing Centers Join NetApp and Syncsort for NSB Product Briefings East Coast : RTP, NC West Coast: Sunnyvale, CA RTP Sunnyvale

28. Data Protection Solution Selection Criteria 28 Selection CriteriaDescriptionNSBYour solution? Data Protection Eliminate backup windowBackup in minutes not hours, with high success rates. Resource efficient backupLimits backup impact (CPU, I/O) to physical & virtual servers. Multiple daily recovery pointsFrequent backup for shorter RPO and limited data loss. Application awarenessCreate application consistent backups. Tape supportIntegrated movement of data from disk to tape. Data Recovery Instant Access to Data Immediately access snapshot images Instant Virtualization Boot snapshot image as a new virtual machine. Bare Metal Recovery Restore a full physical server across hardware barriers File Level Catalog Searchable snapshot catalog to locate and restore files. Integrated Disaster Recovery Efficient replication of data to DR site Efficiency Data Reduction on TargetReducing amount of data stored on target disk via dedupe and compression. Data Reduction on HostReduces disk and network I/O and data stored on disk. Unified Management ConsoleOne console to reduce admin costs. P2V MigrationIntegrated P2V migration capability No Media/Device serverDirect backup to storage target without the need of media/device server G G G G G G G G G G G G G G G

29. QUESTIONS? Thank you! 29 © 2013 Syncsort Incorporated. Syncsort is a registered trademark of Syncsort Incorporated. All rights reserved. NSB is a trademark of Syncsort Incorporated. All other company and product names used herein may be the trademarks of their respective companies. NetApp and the NetApp logo are trademarks or registered trademarks of NetApp, Inc., in the United States and/or other countries.

30. NSB SOLUTION DEMONSTRATION Live Demo 30

31. Appendix Usage Notes The following sections are to be used in specific circumstances –Application Support: for additional details on SharePoint protection and Exchange –Virtualization Support: a slide on why virtualization backup is different, plus two slides on storage alignment (needed when P2V is important in the deal) –Advanced Reporting: if customer asks for more details on reporting –Customer Success: slides with sample wins and deployments 31

32. Application Support

33. Application Specific Protection Application-layer support for Microsoft Exchange, Microsoft SQL, and SharePoint Exchange Mailbox Recovery Tool to restore individual messages, items, mailboxes in minutes 33 Source: Exchange database snapshot Target: Production Exchange mailbox Fully searchable Drag and drop

34. NSB SharePoint Protection Checklist Fast, low-impact backup Multiple recovery points per day Single element protection (Virtual Node) Control node failover Integration with general backup management Physical server protection Data reduction 34 Consistent recovery images (uses VSS) Multi-instance item level search and restore Site restore Database restore Farm restore Physical server recovery Recovery to non- SharePoint node ProtectionRecovery

35. NSB Catalog Scaling Model Typical NSB scale out topology Central Reporting Server VM ‘s Physical and VM’s VM’s NSB Master Physical NSB Master 35

36. Virtualization Support

37. VM Shared Resources Strain Backup Capacity Physical resources are shared and maximized Leaves very little spare capacity for backup processing VMware ESX VM-1 VM-3 CPU1 CPU2 CPU3 CPU0 Data Store CPUMEMDisk I/O Network I/O 0 100 System Capacity Before Backup Backup Headroom VM-5VM-7 VM-2 VM-4VM-6VM-8 NIC vmdk-1vmdk-2vmdk-3vmdk-4vmdk-5vmdk-6vmdk-7vmdk-8 37 80% of users re-architect backup because of virtualization* * Enterprise Strategy Group survey

38. VM Creation Storage Alignment Problem After P2V migration/recovery, data blocks can be misaligned This results in additional read/write overhead Application performance can be significantly impacted Block Guest File System VMFS volume SAN LUN File 38

39. NSB Ends Alignment Performance Impact NSB compensates for data offsets and aligns all blocks Recovery is not compromised by performance slowdown Block Guest File System VMFS volume SAN LUN File 39

40. Advanced Reporting

41. Reporting and Intelligence 41 Backup Window Summary of Servers Success RateJob Duration

42. Success Stories

43. Campbell Alliance Before NSB 60 Physical Windows Master Server & Media Agents StorageTek SL500 LTO III 5 VM Hosts with 70 + VM Guests (Windows) EMC SAN Applications SQL Server Exchange File Servers CHALLENGES Backups taking too long and using too many resources Improve recovery time Provide Bare Metal Recovery for physical/virtual servers Important due to the cost associated with paying a solution vendor to come in to rebuild a failed server Efficiently backup and recover VMware data/servers CHALLENGES Backups taking too long and using too many resources Improve recovery time Provide Bare Metal Recovery for physical/virtual servers Important due to the cost associated with paying a solution vendor to come in to rebuild a failed server Efficiently backup and recover VMware data/servers Primary Site 43 “ DR Site”

44. Campbell Alliance After NSB 60 Physical Windows NSB Master Server StorageTek SL500 LTO III 5 VM Hosts with 70+ VM Guests (Windows) EMC SAN (decreasing use) NetApp SAN (increasing use) Applications SQL Server Exchange Active Directory File Servers BENEFITS Snapshot-based Backups: Reduced backup times by 50%+ Reduced network consumption for backups by 90%+ Fast Granular Recovery via two mouse clicks Instant Availability (drive mapping) Instant and Full Virtualization Bare Metal Recovery Future integrated Disaster Recovery via SnapMirror Simplified architecture (no media server required) Simple, single management console Simplified, integrated tape archiving of backups Zero impact VM protection BENEFITS Snapshot-based Backups: Reduced backup times by 50%+ Reduced network consumption for backups by 90%+ Fast Granular Recovery via two mouse clicks Instant Availability (drive mapping) Instant and Full Virtualization Bare Metal Recovery Future integrated Disaster Recovery via SnapMirror Simplified architecture (no media server required) Simple, single management console Simplified, integrated tape archiving of backups Zero impact VM protection NetApp SAN Primary Site Replication over WAN 100 Mb/s FC NSB Agents Block-level Incremental Backups Future SnapMirror Replication Tape Archive (NDMP) 44 DR Site

45. West Jefferson Medical Center Before NSB Tivoli Master & Media Servers 125 Physical & 135 Virtual Servers (Windows, Linux, AIX) Applications SQL Server (3TB) Exchange (2TB) Oracle (AIX) File Servers McKesson STAR CHALLENGES Existing backup environment complex, time-consuming and error-prone “Traditional” file-level backups inefficient Backup success rate of 68% Restores take too long Too much reliance on tape Inadequate Backup Reporting Need to improve RTO and RPO Slow P-to-V process CHALLENGES Existing backup environment complex, time-consuming and error-prone “Traditional” file-level backups inefficient Backup success rate of 68% Restores take too long Too much reliance on tape Inadequate Backup Reporting Need to improve RTO and RPO Slow P-to-V process Primary Site “ DR Site” (Iron Mountain) “ DR Site” (Iron Mountain) Tape Library ESX Hosts (10) EMC Primary Storage (30TB used) 45

46. FC West Jefferson Medical Center After NSB Smaller TSM kept for STAR (AIX) 125 Physical & 135 Virtual Servers (Windows, Linux, AIX) Applications SQL Server (3TB) Exchange (2TB) Oracle (AIX) File Servers McKesson STAR BENEFITS D2D2T Backup & Tape Archiving Solution Backup Success rate increased to near 100% Data Reduction via snapshot-based backups Single Console/Catalog for Backup, Recovery, P2V, Tape, Archiving, DR Rapid Application Recovery via 5-minute Drive mapping from snapshots Instant Virtualization (“10-minute VMs”) Bare Metal Recovery for P2P & V2P All recovery features from Primary or DR site BENEFITS D2D2T Backup & Tape Archiving Solution Backup Success rate increased to near 100% Data Reduction via snapshot-based backups Single Console/Catalog for Backup, Recovery, P2V, Tape, Archiving, DR Rapid Application Recovery via 5-minute Drive mapping from snapshots Instant Virtualization (“10-minute VMs”) Bare Metal Recovery for P2P & V2P All recovery features from Primary or DR site Primary Site DR Site Tape Library ESX Hosts (10) EMC Primary Storage NetApp FAS SnapMirror over WAN “Stand-by VMs”Test/Dev Servers NSB Master Server NSB Agents Advanced BLI Backups SnapMirror Replication Tape Archive (NDMP) 46