1. One of two things are going on in their mind: 1. I’m not interested, and I’m just throwing up roadblocks 2. I’m interested, I just need help with my own self-doubt. If You’re Getting Objections…

2. Apply This to the Most Common Objections 1- I don’t have the money 2- I don’t have the time 3- I Don’t like MLM 4- I’m not a salesperson “GREAT! THEY’RE INTERESTED! And they’re asking me to help them get over their misperception” “Convince me I can make my money back” “Show me how to do this with my schedule” “Show me how this is different than what I’ve seen or heard of” “Tell me I can really do this”

3. Responses For Any Objection 1- What do you mean exactly? (isolate objection, and buy time to respond) 2- Obviously you have a good reason for saying that. Do you mind if I ask what it is? 3 – Feel, Felt, Found – I understand how you feel. I and many others felt the same way, and this is what we found…

4. Money Objection If I understand you correctly, you really get what’s going on here and would love to join us, but you’re not sure you have the money to invest, is that about right? Is it that you don’t have the money, or are afraid that if you charge it on your credit card, that you won’t be able to pay it off? So, if I can show you how you can pay it off in 1-3 months, then you’d feel a lot more comfortable moving forward now? “I don’t have the money.”

5. Time Objection If I understand you correctly, you really get what’s going on here and would love to join us, but you’d need to know you could actually find a way to do it in your already very busy schedule – is that about right? So, if I could show you how you can spend only 1 hour per day and use MY time to build YOUR business, would you be ready to move forward with us? “I don’t have time.”

6. Network Marketing “Obviously you have a good reason for saying that. Do you mind if I ask what that is?” “Have you had experience with the industry?” Most often what they say is NOT what we do. “I don’t like Network Marketing/MLM”

7. Network Marketing “This is like many worthwhile things in life that require persistence, patience, and discipline. I can assure you this works!” I’ve tried MLM before, and it didn’t work. “There are successes and failures in every venture. I can introduce you to many successful people in our business.” “If we base our future on others’ failures, we will never succeed.” I know people who have failed at network marketing

8. Sales Objection If I understand you correctly, you really get what’s going on here and would love to join us, but are afraid you don’t have the skills to do it. Is that right? Don’t worry. We actually aren’t looking for salespeople. We’re looking for people with the heart of a teacher or a coach. Our products & our science are so good, they sell themselves!!! “I’m not a salesperson” or “I don’t like sales”

9. Galvanic Spa If you stop using it, your face will go back to the way it was. Yep – Have you noticed that when you stop exercising, your muscles go back the way they were before, too?

10. Want Demo First I am happy to sit down with you and show you the product and show you how it works. You can do a half-face treatment on yourself if you want. I also have many before and after and half- face photos, as well as some great media clips. You can try it in the privacy of your own bathroom and experience the cumulative results of 3 weeks’ use. You won’t want to be without it after that!!! “I would like to have a demo first before deciding.”

11. Get my 4 first “I would like to get my 4 people in place first, and then I will join”. I understand, that way you would have no cost whatsoever. And we have had others try to do the same. But we’ve found that if you’re not using it and showing it, no one else will commit to it either. Also, once you join us, you will have the benefit of MY time and our Distributor training resources.

12. Just for Women? Is this just a “chick thing”? Actually, this is for everyone who wants to look younger and make more money! We are assembling a distribution TEAM to market to the Baby Boomers. In fact, did you know that 60% of our Distributor force is men?

13. I’m Looking for a REAL Business 25 successful years Operations in 50 countries Over $700 million in assets Over $100 million in cash $1.25 Billion 2008 revenue NYSE Company (NUS) Dun and Bradstreet 5A1 Multi disciplinary team of over 125 scientists in 3 R&D centers Is this real enough for you?

14. Getting to Team Elite The main difference between the Blue Diamonds/Team Elites in this company and everyone else… … is that they have had MORE OBJECTIONS and MORE REJECTIONS It’s a numbers game… there is no shortcut!