1. DAY TO DAY OPERATIONS AREA OF STUDY 3 UNIT 1 SMALL BUSINESS MANAGEMENT

2. Learning Intention Learning Intention: How staff managed in a small business. Success Criteria. I will be acquire an OVERVIEW of the: – Different types of recruitment methods and selection processes; – employment arrangements – relevant legislation such as OH&S & EEO

3. Overview

4. Importance of Recruitment It can be a costly exercise for a small business if the wrong person is employed; therefore it is important that steps are taken to employ the right person for the position.

5. Types of recruitment methods & selection processes The first part of the employment cycle is a job analysis. It allows the business to determine what skills are needed for a position. Employment cycle activities focused on: – Establishing employees – Maintaining employees – Terminating employees Employment Cycle

6. Terminating phase Voluntary separation Involuntary separation Terminating phase Voluntary separation Involuntary separation Establishing phase Planning for staffing needs Recruitment Selection Induction Establishing phase Planning for staffing needs Recruitment Selection Induction Maintaining phase Employment arrangements Training and developing Recognition and reward Staff performance Maintaining phase Employment arrangements Training and developing Recognition and reward Staff performance

7. © Cambridge University Press 2012 Job Analysis Job Description usually a statement of duties, working conditions & other requirements for a particular job Job Specification detailed listing of the personal skills & characteristics required to perform a particular job Types of recruitment methods & selection processes

8. Employees can be recruited from external and internal sources. Types of recruitment methods & selection processes

9. Staff can be recruited through: noticeboards, advertising, employment agencies, networking and previous applicants. Types of recruitment methods & selection processes

10. The four parts of the staff selection process are: screening and short-listing applicants interviewing completing background checks advising all applicants of the outcome for a position. Types of recruitment methods & selection processes

11. The interview process The interview process should include questions (both open and closed) that are based on the selection criteria, the use of a panel of interviewers where possible, and background and reference checks. Types of recruitment methods & selection processes

12. Maintaining employees in the business It is important that new employees are inducted into the business. This may involve a formal training program or a mentor or buddy system. If employees are not inducted correctly, they may leave the organisation. Types of recruitment methods & selection processes

13. There are a number of Employment arrangements. These Include: full-time permanent, part-time permanent & casual. Employment arrangements

14. Legislative requirements an employer must adhere to include: occupational health and safety legislation (OH&S) equal employment opportunity legislation (EEO) Employment arrangements

15. Separation of employees from the organisation There are two ways an employee can separate from an organisation: voluntary separation by resignation or retirement involuntary separation through dismissal or retrenchment. Employment arrangements

16. Separation of employees from the organisation Small businesses should try to adhere to socially responsible and ethical practices when managing staff. Employment arrangements