1. Is Your Website Holding Your Org Hostage? Set Your Site Free! September 25, 2014

2. Using ReadyTalk Chat to ask questions All lines are muted If you lose your Internet connection, reconnect using the link emailed to you. If you lose your phone connection, re-dial the phone number and re-join. ReadyTalk support: 800-843-9166 Your audio will play through your computer’s speakers.

3. This seminar will be available on the TechSoup website along with past webinars: www.techsoup.org/community/events- webinars You will receive a link to this presentation, recording, and links. Twitter hashtag: #techsoup You are being recorded…

4. With Steve Murphy and Kelli Antonucci, NPower September 25, 2014 Is Your Website Holding Your Org Hostage? Set Your Site Free!

5. Presenters Becky Wiegand Webinar Program Manager TechSoup Assisting with chat: Ale Bezdikian, TechSoup Steve Murphy Nonprofit Web-Building Pro Pro Bono Consultant Kelli Antonucci Nonprofit Outreach Manager NPower

6. Introduction to TechSoup Participant Polls – Held hostage? – How often do you update? Zero Cost Checklist Lifecycle of a Website Options for New and Updating Existing Bill of Rights & Next Steps Q&A Today’s Agenda:

7. TechSoup is a 501(c)(3) nonprofit with a clear focus: connecting fellow nonprofits, charities, public libraries, and foundations with tech products and services, plus learning resources to make informed decisions about technology. Who Is TechSoup?

8. Since 1987, TechSoup donation programs have served more than 210,000 charitable organizations. We’ve distributed more than 11 million software and hardware donations and enabled recipients to save more than US$3.75 billion in IT expenses in 60+ countries around the world. We reach more than 400,000 nonprofit, library, and philanthropy subscribers in the United States with our newsletters each year.

9. Are you able to update your website content on a regular basis? – Daily – Weekly – Monthly – Yearly – Never Participant Poll

10. When is the last time your org went through a web design/redesign project? – Less than a year – 1-2 years – 3-5 – 5+ – Never? – We don’t have a website yet Participant Poll

11. September, 25 2014 Are you Being Held Hostage by Your Website?

12. How did you come up with the name for this webinar? Are you held hostage by your website? How did you ome up with the idea and name for this webinar?

13. What are common signs that a nonprofit is being handcuffed by their website? Common Signs Content is stale Design is dated No longer tells your story Doesn’t support organization needs

14. If an organization can’t do all of the things on the checklist what happens to their site?

15. How do I know if my organization is being limited by our site? Can You Check All These Boxes?

16. Can you recap the top reason an organization loses control of their site?

17. If a nonprofit is handcuffed by their website, is there anything they can do? – Are they stuck? What is the solution? Popular Website Builder or CMS

18. Are you saying they have to throw out their current site and start from scratch? What is the solution? Popular Website Builder of CMS

19. Websites should have a lifecycle Website Revamp Every 1 – 5 Years

20. How much extra time will this add to a website refresh? What is the solution? Popular Website Builder of CMS

21. Why a Website Builder? Your Staff/Volunteer Your Website

22. Why a “Popular” Website Builder? More people know it = more help for you

23. Seems like a no brainer, Aren’t all sites built with a website builder? Percent of Websites Powered by a Builder

24. Ok, so what are some popular website builders?

25. Which is the most popular? Market Share of Popular Website Builders

26. Do they all do the same thing? Features/Learning/ Maintenance

27. How do I know if my website uses a builder? Some helpful links: http://builtwith.com/ http://whatcmsisthis.com Or Google “what cms is this”

28. If my site uses a builder, how do I get my content updated? Find a volunteer trainer …

29. If my website is not using a CMS, is it possible to convert to a CMS?

30. How can you avoid being held hostage? Your Rights Own your site Maintain your site Own your code Protect your site For Future Website Projects

31. What do you mean by “own” your site? Doesn’t everyone?

32. I did not know there was code. What do you mean “own your code”? Own Your Code Put in writing that you own the code for the site

33. What specific things should my staff be able to do to our website? Maintain Your Content

34. You mentioned protecting your site. That sounds complicated. Is it? See proof that your site is backed up on a regular schedule Verify that you have access to the backup files Protect Your Site

35. I thought by “protect” you were going to tell us how to prevent hackers and spam If Your Site Gets Hacked Critical Reason for Backups

36. Website Checklist - What Do I Do Now? 1.Find out what your site is built with. 2.Find out who owns your domain name and hosting? 3.If you are not on a reputable host, get one today. 4.Look at your contract with the developer, do you own your own code? 5.Confirm your backups. When is your most recent backup? How often are they scheduled. 6.Review/complete the “Zero Cost checklist” 7.Identify a staff person that is a good candidate for website training.

37. What If I Am Confused? Words like domain, hosting, CMS are confusing… Can I get help?

38. Getting Help 1.Register with The Community Corps and post a website project.Register with The Community Corps 1.Website Review & Assessment 2.Website Updates 3.Website Training 2.Volunteer Match 3.Idealist Find a Skilled Technical Volunteer

39. Spruce Up Your Website Toolkit Nonprofits Guide to Building Simple, Low-Cost Websites How to Captivate and Engage Constituents with Your Website Tips for Designing (or Redesigning) a Nonprofit Website 10 Tips for Captivating Nonprofit Websites GoDaddy Domain Names and Web Services RFP Library for Nonprofits & Libraries (process, tips, samples, templates) RFP Library for Nonprofits & Libraries Ask questions! Design and Web Building Community ForumDesign and Web Building Community Forum Web-Building Resources

40. Web-Building Tools Through TechSoup GoDaddy Domain Name, Web- Builder (Hosting, CMS) GoDaddy Domain Name, Web- Builder NetSuite LightCMS (CMS) NetSuite LightCMS Huddle (CMS, collaboration) Huddle Wikispaces Plus Plan (wiki CMS) Wikispaces Plus Plan CitySoft (CMS) CitySoft SharePoint Server 2013 (big builder) SharePoint Server 2013 Shopify (e-commerce site) Shopify Guide By Cell (mobile website) Guide By Cell Connect2Give (mobile/SMS site) Connect2Give

41. Q & A Please type your questions in the chat window. Follow-up questions can be posted in the community forum: www.techsoup.org/community

42. 9/26: (Important Date!) Deadline for Storymakers ContestDeadline for Storymakers Contest 9/30: Skypin’ Out at the OfficeSkypin’ Out at the Office 10/9: Engage Volunteers with YammerEngage Volunteers with Yammer And more to come! Find upcoming and archived events at www.techsoup.org/community/events-webinars www.techsoup.org/community/events-webinars Upcoming Webinars

43. Thank You to Our Webinar Sponsor! ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week. TechSoup webinars use ReadyTalk 500, available in our catalog!ReadyTalk 500 For more information: www.techsoup.org/readytalk Please take a moment to complete the post-event survey to help us improve our webinar program.

44. What are some creative things you have seen nonprofits do with their website? Creative Uses of Websites – Funding Raising $ beyond the donations page Charity Auction Class Registration Crowd Sourcing

45. Any other creative uses? Creative Uses of Websites – Other Participant Application Board Member Blog Services Matching – “Buy/Hire Local” Volunteer Coordination