1. 1

2.  Accurate and timely intelligence shared by all  Effective tactics and strategies  Rapid deployment of resources  Relentless follow-up and assessment 2

3.  Capital Projects/Contractual Services Overview  Overtime and Leave Analysis  Treatment Plant Productivity Analysis  Customer Service 3

4.  70 Construction Contracts 22 Consent Decree Projects 33 Asset Management Projects 12 Local Sewers Projects  $214 Million Total Value $52% Consent Decree $46% Asset Management 2% Local Sewers  39 Contractors Doing This Work 17 contractors <$1M value 10 contractors >$10M value 18 contractors have multiple contracts Capital Projects/ Contractual Services 4

5.  Change Orders Rates Consent Decree Projects 5% Asset Management Projects 4% Local Sewer Projects 2%  20 Projects w/COs 5 WWTP Projects 9 Sewer Replacement Projects 3 Green Projects 3 New Sewer Projects 5% <1% 1% 0% 9% Cumulative Change Orders on Active Construction Projects = $5.6 Million (2.6%) Capital Projects/ Contractual Services 5

6. Potential 2015 Construction Opportunities ◦ MSD forecasting 18 projects to advertise having total construction value $44 Million Projects on Hold by County Monitor ($22 Million in Projects) ◦ Glenview Pump Station Upgrade $0.5M ◦ Mill Creek WWTP Phase 1 Solids Handling $10.6M ◦ Mill Creek WWTP Polymer Replacement $5.3M ◦ Westport Village Pump Station $0.9M ◦ Quebec Heights Sewer Rehabilitation $3.3M ◦ Queen City & Cora Sewer Rehabilitation $1.6M Capital Projects/ Contractual Services 6

7. 7

8. EXPERT SERVICES Professional Services for Operating Needs (expense code 7289) SUNDRY CONTRACTURAL SERVICES City Contracts for Operating Needs (expense code 7299) CONTRACT ITEMS Construction Contractors for Capital Projects (expense code 7671) ARCHITECT SERVICES Professional Services for Capital Projects (expense code 7681) CONSULTANT SERVICES Professional Services for Capital Projects (expense code 7682) Capital Projects/ Contractual Services 8

9. Overtime and Leave 9

10. 10 Overtime and Leave

11. 11 Treatment Plants

12. 12 Customer Service