1. Leading With Influence With Jo Miller

2. Copyright 2015, Women’s Leadership Coaching, Inc. Welcome Darlene Greene Head of Human Resources, U.S.

3. Copyright 2015, Women’s Leadership Coaching, Inc. Jo Miller Founding Editor of BeLeaderly.com and CEO of Women’s Leadership Coaching, Inc. Helps emerging women leaders create a roadmap for their career advancement. Has traveled widely in Europe, Asia Pacific, and the Middle East to deliver keynotes and teach workshops for conferences, professional associations, and corporate women’s initiatives. A leading authority on leadership, Jo delivers more than 60 speaking presentations annually to audiences of up to 1,200.

4. Copyright 2015, Women’s Leadership Coaching, Inc. I have some unique koalafications

5. Copyright 2015, Women’s Leadership Coaching, Inc. In this session I.Get the lay of the land II.Become a person of influence III.Leadership panel

6. Get the Lay of the Land

7. Copyright 2015, Women’s Leadership Coaching, Inc. Office politics Do you enjoy playing the game?

8. Copyright 2015, Women’s Leadership Coaching, Inc. “…avoiding (office) politics altogether can be deadly for your career. Every workplace has an intricate system of power, and you can — and should — work it ethically to your best advantage.” — Erin Burt, Seven Career Killers.

9. 4 competencies of the positively politically savvy: Social astuteness Interpersonal influence Networking ability Sincerity “Development and Validation of the Political Skill Inventory,” Florida State University Foundation, 2005.

10. Who do you know who does this well? What qualities or characteristics do they have?

11. Copyright 2015, Women’s Leadership Coaching, Inc. Navigate Office Politics Build Organizational Awareness: Being an astute observer of the communication and relationships surrounding you in your organization.

12. The Org Chart

13. The Shadow Organization Map

14. The Org Chart

15. Relationships

16. Influence

17. Relationships Influence Coalitions

18. Relationships Influence Coalitions

19. Relationships Influence Coalitions Key Influencers

20. Relationships Influence Coalitions Key Influencers Verticals

21. Become a Person of Influence

22. “In my company, influencing skills are the single most important success factor after knowing your job.” JoAnna Sohovich, President, Industrial & Automotive Repair, Stanley Black & Decker

23. Copyright 2015, Women’s Leadership Coaching, Inc. Are influence and power good or bad?

24. Copyright 2015, Women’s Leadership Coaching, Inc. Are influence and power good or bad?

25. Copyright 2015, Women’s Leadership Coaching, Inc. Are influence and power good or bad?

27. Copyright 2015, Women’s Leadership Coaching, Inc. Try to influence a situation Become a person of influence

28. Copyright 2015, Women’s Leadership Coaching, Inc. The Fundamental Truth about Influencing…

29. Copyright 2015, Women’s Leadership Coaching, Inc. Dog Psychology Center

30. Copyright 2015, Women’s Leadership Coaching, Inc. The Fundamental Truth about Influencing… Our behavior teaches people how to treat us.

31. “You can influence others in every conversation you have. In a subtle way, we convey our confidence and professionalism in every interaction that we have with co-workers, customers, superiors and subordinates.” Laurie Oare, Division President U.S. Foodservice

32. Copyright 2015, Women’s Leadership Coaching, Inc. Characteristics of an influential role model

33. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

34. Copyright 2015, Women’s Leadership Coaching, Inc. Positional Influence The influence inherent in your job title and role.

35. Copyright 2015, Women’s Leadership Coaching, Inc. Building positional influence You have an important job – people need to know! Seize all opportunities to educate others about your role, and how you can help. Create your 30-second commercial.

36. Copyright 2015, Women’s Leadership Coaching, Inc. 30-second commercial 1)Name 2)Job title 3)I am responsible for a, b, c. 4)Come directly to me when you need x, y, z.

37. “There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say “do it” and people get it done. I hate to bust your bubble.” “There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say “do it” and people get it done. I hate to bust your bubble.” Dr. Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott

38. This presentation is available at BeLeaderly.com/aegon

39. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

40. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

41. Copyright 2015, Women’s Leadership Coaching, Inc. Expertise Influence The influence that comes from your background, qualifications, experience and accomplishments.

42. “It’s not what you know and it’s not who you know. It’s who knows what you know.” Nora Denzel, Interim CEO, Outerwall

43. Copyright 2015, Women’s Leadership Coaching, Inc. Make your expertise visible Early career Work less! Promote your accomplishments Mid-level Volunteer for high-profile assignments Lead committees and task forces Senior-level Build your “brand” as an industry leader Speak on panels, at conferences, and in the media

44. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

45. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

46. Copyright 2015, Women’s Leadership Coaching, Inc. Resources Influence Negotiating the resources you need to do your job well.

47. Copyright 2015, Women’s Leadership Coaching, Inc. Build your resources influence Early Career Become a good negotiator Learn leading without authority Mid-level Suggest special projects as developmental opportunities for others Understand how finances and budgets work Senior-level Be a mentor, sponsor, and talent scout

48. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

49. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

50. Copyright 2015, Women’s Leadership Coaching, Inc. Informational Influence Having a finger on the pulse of what is going on in your organization, industry, and profession.

51. Copyright 2015, Women’s Leadership Coaching, Inc. Be an informational powerhouse Have some go-to sources of information. Pay attention to new projects, opportunities, re-orgs, personnel changes, resource allocations, budgets, technology, innovation, economic conditions, market intelligence, legislation, etc. Network with other “informational powerhouses”. Filter useful information from gossip or noise.

52. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

53. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

54. Copyright 2015, Women’s Leadership Coaching, Inc. Direct Influence Being firm, professional and direct when someone’s behavior is detrimental to the team or the organization. (The 1% rule)

55. Copyright 2015, Women’s Leadership Coaching, Inc. Effective use of direct influence 1.Be firm, fair and professional 2.Be direct and concise while delivering tough news 3.Explain what was unacceptable and why 4.Share your vision of their future potential

56. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

57. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

58. Copyright 2015, Women’s Leadership Coaching, Inc. Relationships Influence The influence that comes naturally with having a network of authentic relationships across your organization, industry, and profession.

59. Copyright 2015, Women’s Leadership Coaching, Inc. The most important asset you will build in your career: Your Network (Your Sphere of Influence)

60. Copyright 2015, Women’s Leadership Coaching, Inc. “It’s not enough to have a bright idea. I have seen too many projects led by great, passionate people fail because they tried to be the lone influencer. You have to get the right people in the boat with you. You have to engage the entire human fabric.” Sophie Vandebroek, CTO, Xerox

61. Copyright 2015, Women’s Leadership Coaching, Inc. Increase your relationships influence Think strategically about who you’d like to include in your network. Build a supportive network of connectors, collaborators, influencers, mentors, sponsors, and advocates.

62. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

63. Copyright 2015, Women’s Leadership Coaching, Inc. Self-evaluation What are your strong sources of influence? Which do you want to strengthen? How?

64. Copyright 2015, Women’s Leadership Coaching, Inc. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

65. This presentation is available at BeLeaderly.com/aegon

66. “… a really great piece of advice I learned early on in my career and I’ve used continuously: never let an organization’s structure get in the way of achieving results. I’ve found that one needs to operate inside and outside of the structure, with a positive attitude, always moving forward, filling in the gaps where needed.” “… a really great piece of advice I learned early on in my career and I’ve used continuously: never let an organization’s structure get in the way of achieving results. I’ve found that one needs to operate inside and outside of the structure, with a positive attitude, always moving forward, filling in the gaps where needed.” Vivian Banta, Vice Chairman, Insurance, Prudential Financial.

67. Copyright 2015, Women’s Leadership Coaching, Inc. In this session I.Get the lay of the land II.Become a person of influence III.Leadership panel

68. Copyright 2015, Women’s Leadership Coaching, Inc. Leadership Panel Darlene Greene – Head of Human Resources Karen Hufnagel – Chief Administrative Officer Stephanie Phelps – Chief Financial Officer