1. Office of Quality Performance and Accreditation October 25, 2012 Loriann DeMartini, PharmD Deputy Director

2. Office of Quality Performance and Accreditation (OQPA) November 2011: Concept Mid-July 2012: Launched Centralizes Performance Management activities  Workforce Development  Quality Improvement  Strategic Planning Adds Accreditation Staff of 11

3. Mission: To Facilitate and Support CDPH as a Quality Performing Organization

4. People: Workforce Development Leadership Development Succession Planning Retention and Recruitment Career Development In development:  Mentorship Program

5. Processes: Quality Improvement Utilize Plan-Do-Study-Act (PDSA) Cycle Education and training  Web resources – http://cdphintranet/StratPlan/Pages/QI.aspx  Executive training  QI Team Training (4)  In development: All staff training – web based Projects  Four Teams – “Model the Way!”

6. Strategic Planning

7. ACCREDITATION

8. Is everywhere…. Accreditation provides public notification that an institution, agency, or program meets standards of quality set forth by an accrediting agency Hospitals Academia Law Enforcement

9. Benefits of Accreditation Vehicle to drive organizational change Create a quality improvement infrastructure Increased visibility and credibility Supports Strategic Map Priority:  “Strengthen CDPH as an Innovative, High Performing Organization”

10. National Public Health Accreditation New national, voluntary process launched September 2011 Multi-step, multi-year process requiring plans, documented proficiency in the 10 essential services of public health and a commitment to ongoing quality improvement Public Health Accreditation Board (PHAB) is the national organization charged with administering the public health accreditation program

11. Public Health Accreditation Board Goal: to improve and protect the health of every community by advancing the quality and performance of public health departments (state, local, Tribal, territorial). 11

12. Accreditation Process Overview 1.Pre-application Submit a Statement of Interest (SOI) 2.Application Application form with pre-requisites 3.Document Selection and Submission Applicant selects documentation and submits it to E-PHAB for review 4.Site Visit Site visit is conducted by a team of peers and report developed 5.Accreditation Decision PHAB Board will award accreditation status for 5 years if successful 6.Reports - department submits annual reports 7.Reaccreditation (5 years) AchieveAchieve Maintain

13. How will CDPH Tackle Accreditation? Three pre-requisites (application process)  State/Community Health Assessment (CHA),  State Health Improvement Plan (SHIP)  Department-wide Strategic Plan Build department knowledge on accreditation requirements Identification of and implementation of a Performance Management System Hire dedicated staff to coordinate accreditation activities Will take a village!

14. Questions?