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Published byNorman Jefferson Modified over 8 years ago
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What stops health professionals and patients working together to improve services
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What this presentation will cover: Who is the Central Cancer Network? What is co-design? Research study and findings
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Central Cancer Network
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Health Service Co-design: Working with patients to improve services Stephanie Fletcher Central Cancer Network Stephanie.Fletcher@midcentraldhb.govt.nz
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Definition Consumer Patient Family Carers Consumer Representative Health professionals include: Doctors Nurses Administrators Managers Funders and planners etc
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Literature
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Workshops
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Potential barriers Lack of time Lack of resources Lack of training for both the professional and the person Other demands competing for attention Disinterest
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Research design It was hypothesised that health professionals wanted to work with consumer reps but did not have time to do this Survey Workshop Survey
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Pre-workshop survey
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Demographics 20 - 2930 - 3940 - 4950 - 5960 - 69 Male01323 Female24172211 38% clinical role60% managerial/administrative
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Post-workshop survey
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Barriers Barrier% agreed 1 st survey % agreed 2 nd survey I do not know how to access willing consumer reps 00 Staff turnover103 I have no training in how to engage with consumer reps 265 Lack of time4653 Consumer Reps do not know how to engage with health professionals 5575 Inadequate resources6290
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Willingness to engage I am interested in engaging with consumer reps 44100 I do wish to interact with consumer reps 4912 I have thought about interacting with consumer reps 31100
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Findings
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Limitations
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Further research
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Questions
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Bibliography Lyons, A.C., & Chamberlain, K. (2006). Health Psychology: A Critical Introduction. New York, USA: Cambridge University Press. McEvoy, R., Keenaghan, C., & Murray, A. (2008). Service user involvement in the Irish Health Service: a review of the evidence. Retrieved from http://www.hse.ie/eng/services/Publications/Your_Service,_Your_Say_Co nsumer_Affairs/Strategy/Service_User_Involvement.pdf on 13 January 2012. http://www.hse.ie/eng/services/Publications/Your_Service,_Your_Say_Co nsumer_Affairs/Strategy/Service_User_Involvement.pdf Saunders, C., & Girgis, A. (2010). Status, challenges and facilitators of consumer involvement in Australian health and medical research. Health Research Policy and Systems, 8, 34. Retrieved from http://www.health- policy-systems.com/content/8/1/34 on 18 January 2012.http://www.health- policy-systems.com/content/8/1/34 on 18 January 2012 Siriwardena, A. N. (2009). Engaging clinicians in quality improvement initiatives: art or science? Quality in Primary Care, 17, 303 – 305. Vincent, C., Batalden, P., & Davidoff, F. (2010). Multidisciplinary centres for safety and quality improvement: learning from climate change science. British Medical Journal, 20, i73 - i78. Retrieved from doi:10.1136/bmjqs.2010.047985 on 21 November 2011.
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