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Jean Chitanda Aberystwyth University, Department of Information Studies, jec@aber.ac.uk Supervisor: Dr J. Broady-Preston 1.Problem: “… despite efforts to provide monetary incentives and policy changes, integration of health information systems into health services has been slow” (Anderson 2007, Barlow, Burn and Lockhart 2008, Davidson and Heslinga 2007, Heeks 2006). 2. Background: The United Kingdom government is faced by an increase in the demand for healthcare to a growing and ageing population. Department of Health has set a clear vision and long term agenda for transforming the NHS to improve outcomes through the QIPP agenda. Health Services recognise the inadequacy of vital health information leading to increased procurement of health information systems and implementation of information systems projects over recent years. The “2010 Spending Review” reinforced the coalition government’s commitment to protecting health spending by reforming the health care system. United Kingdom government invested heavily in Telehealth projects across the country, but failed to embed them successfully in health services. Generally low project delivery success rate resulting in low return on investment. 9.References: BARLOW, J. (2013). Barlow J, Technology. Will the NHS show some love for remote care?, Health Service Journal Vol:123, Pages:23-25. HAM C, DIXON J, CHANTLER C (2011a). ‘Clinically integrated systems: the future of NHS reform in England?’. British Medical Journal, vol 342: d905. HAM C, IMISON C, GOODWIN N, DIXON A, SOUTH P (2011b). Where Next for the NHS Reforms? The case for integrated care. London: The King’s Fund. HENDY J, BARLOW J, (2012) The role of the organizational champion in achieving health system change, Social Science & Medicine, Vol:5, Pages:348-355 WRAY, M. (2011) Planning network infrastructure for telemedicine needs in 2015. British Journal of Healthcare Computing and Information Management JOSEPH, V. (2011) Key challenges in the development and implementation of telehealth projects. Journal of Telemedicine and Telecare SANDERS C, et al, (2012) Exploring barriers to participation and adoption of telehealth and telecare within the Whole System Demonstrator trial: a qualitative study., BMC Health Serv Res, Vol:12 4. Research Questions: 1. Compared to other health information systems, what are the distinctive features of Telehealth project management. 2. How is project management applied and evaluated in health services. 3. How effective are the project management tools and techniques used during the Telehealth project lifecycle. 4. How do we develop best practice and standards for Telehealth project implementation. 8.Research Contribution : To develop new theoretical perspectives in information systems project management. To contribute to the body of knowledge on successful implementation of information systems projects. 3.What is Telehealth: Telehealth is the use of information and communication technologies to provide health at a distance. The four distinct phase project lifecycle will be utilised to carry out research and evaluate the application of Project management in Telehealth projects. Information Systems Projects in Health Services: Exploration of Telehealth project management 5. Aims: Identify and empirically examine the influence of project management on public sector projects specifically health services. To carry out a review of information systems projects and how they are implemented in health services. To investigate how information systems projects aid hospitals to achieve their clinical, operational and financial goals. To suggest key directions for the future of information systems projects and how they can be implemented on a large scale. 6.Research Strategy: Qualitative case study 7.Proposed Methodology: Focus groups Interviews Observations Document analysis
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