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HR Overview DFAS CSR Workshop April 2016 CHRA Payroll Liaison Officer – Rhonda Lindsey
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Objectives Payroll Interface HR Payroll Timelines Reporting Personnel Problems HR Responsibilities
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Objectives (cont) Coding Issues New Org/UIC Codes Change in Work Schedule in middle of pay period Absent-US and Work Schedule coded with “P” TSP Election (TSP-1) Student Loan Repayments CENTCOM Coding
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Civilian Human Resources Agency (CHRA) Europe Region Far East Region Southwest Region West Region North Central Region Northeast Region South Central Region Civilian Personnel Record Center (CIVPRC) CIVPRC-Kansas & CIVPRC-Illinois
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Key Players Manager Resource Management Office (RMO) Civilian Personnel Advisory Center (CPAC) Customer Service Representative (CSR) Civilian Personnel Record Center (CIVPRC) Army Benefits Center (ABC-C) Defense Finance & Accounting Service (DFAS) Employee
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Payroll Interface
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HR Payroll Timelines
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Reporting Personnel Problems To report a Personnel issue Wait until the second Tuesday of the pay period Forward issue to CPAC After 2 weeks and 2 days, contact CPAC again Follow timelines prescribed in Army Civilian CSR and Timekeeper Guide to Avoid and Report Pay Problems
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HR Responsibilities Process various Personnel actions Maintain view access to DCPS Input pay problems/system problems into ARS Remedy Keep current on Payroll/Personnel Workarounds Research and reconcile Payroll Recon
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HR Responsibilities Inquire in DCPS to ensure new Org/UIC has been established Review Pay500 Status Report to check status of Personnel action Review and resolve Pay Rejects daily Assist Pay Techs with questions related to actions rejecting to the Payroll Invalid Report
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New Org/UIC Codes Majority of problems with new hires HR creates org and provides codes to CSR CSR adds required information ARS Remedy ticket template is submitted to DFAS with both the CSR and HR information Coding Issues
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If an employee changes work schedule in the middle of the pay period, the effective date will be set using the following guidelines. Change in Work Schedule
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Coding Issues From Part-time to Full-time: set the effective date to the first day of the NEXT pay period From Full-time to Part-time: set the effective date to the first day of the CURRENT pay period Change in Work Schedule
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Coding Issues Employee is not “pending separation” Timekeeper should record appropriate type of leave on appropriate date Absent-US and Work Schedule coded with “P”
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Coding Issues TSP elections are coded by HR and flowed to DCPS CSRs should not accept TSP-1 form and remedy to DFAS TSP Election (TSP-1)
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Coding Issues All Student Loan Repayment issues should be worked by HR If employee notifies CSR with new address or vendor information, information should be forwarded to local CPAC CPAC will provide to CIVPRC to file in OPF and notify DFAS Student Loan AUTONOA Tool is used by some organizations. Student Loan Repayments
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Coding Issues If eligible, the CENTCOM coding allows the employee to be paid at the higher pay cap limits If employee notifies CSR because monies are cutback due to pay caps, CSR should refer the employee to their manager to ensure they have been reported as eligible CENTCOM Coding
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Coding Issues Each year, DoD issues the delegation / guidance memorandum Army then issues their delegation memorandum Once both are issued, Command POCs are advised to submit names of eligible employees CENTCOM Coding
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Coding Issues Once the eligible names are received, the records are coded and cutback monies for the current year are automatically paid If monies are due from prior year, a manual calculation and payment is required by DFAS CENTCOM Coding
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Coding Issues Since the delegation is only for the current calendar year, at the end of the last pay period of the year in which the monies will be paid in the current calendar year, the coding is terminated The process then starts again for the new calendar year CENTCOM Coding
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In summary: Payroll Interface HR Payroll Timelines Reporting Personnel Problems HR Responsibilities Coding Issues
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