1. Information & Library Services An Introduction for Business Students Fraser Nicolaides Academic Services Librarian (Business) Greenwich Campus SYS-Mintel

2. Programme  The Library Service  The University Portal  Structure and Navigation  Library Catalogue  Searching for books, journals, dissertations, etc.  Viewing and updating your own Library account  Electronic Databases  What they are and how to access them  Mintel Oxygen  Subject Web Pages for Business  Hands-On Session

3. Library Service  Campus Libraries  Avery Hill; Greenwich; Medway  Opening Hours  http://www.gre.ac.uk/offices/ils/ls/services/lib/opening  Loan Entitlements  You may borrow up to sixteen items  Ordinary Loan: 4 weeks  Short Loan: 1 week (FT); 2 weeks (PT)  Study Loan: For the day and overnight

4. Access to Resources: University Portal Login using your username and password Access problems? Use the Help link https://portal.gre.ac.uk/ The Portal is a hub that gives you access to a wide range of systems and services, including: WebCT Library Catalogue Library Databases

5. Portal: Structure & Navigation Click on the tabs to display the different pages of information Each channel (box) contains information on a specific theme or service

6. Portal: The ‘Library & Computing’ Tab Link to the electronic databases Links to the library catalogue

7. Catalogue: Simple Search  Access to a wide variety of media: books; DVDs; journals; etc.  Ability to search for specific works (Author and/or Titles) and for all the works on a specific theme (Keyword)  Access to reading lists

8. Catalogue: Author/Title Search  Example search for the 2 nd edition of the book Supply chain logistics management by Donald Bowersox, David Closs and M. Bixby Cooper.  Keep the search as simple as possible  Use one surname only  Use only the first few words of the title  Over specification may fail to retrieve any results

9. Catalogue: Simple Search Results Sort options for large result sets Click on the author/title link to reveal the full record A result set of two works: different editions of the same title

10. Catalogue: Item Record  Information to note: Location; Availability; Shelfmark  Reserve items that are at another campus or already on loan

11. Catalogue: My Account (I)  Use the my account tab to access your Library record  Allows you to renew your Library books and review any fines  See http://www.gre.ac.uk/offices/ils/ls/services/lib/charges

12. Catalogue: My Account (II)

13. Electronic Databases: Business  A database is a searchable collection of records. Most of the databases subscribed to by the Library are bibliographical. The records in this type of database are usually full-text journal articles.  The Library Databases directory gives access to a wide range of inter-disciplinary and business specific products, including:  Business Source Premier  Wide coverage of all business topics  Emerald  Operations management; organisation studies; etc.  Mintel  Market intelligence reports and related news updates  MyiLibrary  Full-text electronic books  SwetsWise  A gateway service giving access to all of the Library’s electronic journals

14. Mintel Oxygen: Overview  Coverage  Commercially produced market research reports on a wide range of services and products:  Finance Intelligence: UK  Travel & Tourism: International  Mintel Reports: UK  Sub-series: Beauty; Drink; Fashion; E-Commerce; Food; Health; Household; Leisure; Media; Technology; etc.  Search Methods  Browse  Scan through the lists of reports by date, title and theme  Keyword  Where you specify the terms that describe the product or service you are interested in

15. Electronic Databases: Access Link to the electronic databases

16. The Library Databases Directory Click on the title to access the database

17. Mintel Oxygen: Terms & Conditions On successfully logging in, you will be asked to read and agree to the database publisher’s terms and conditions. When you have read through this document, click on the I Agree button at the bottom of the page.

18. Mintel Oxygen: Homepage Browse search (links to the complete or product-specific lists of full-text reports) Keyword search (product or service)

19. Mintel Reports UK: Food Sort options: title or date ‘Chocolate Confectionery’ Subsets of the Mintel Reports UK list. These are the reports concerned with Food products and services.

20. Mintel: Report Homepage Report sections (links to the full text) Related reports Supplementary information

21. Mintel: Report Section Many sections include graphical and tabular data that can be exported to MS Excel (and other packages) Save (Download) this section

22. Mintel: Advanced Keyword Search Simple Keyword search interface Advanced Keyword search interface Word Variants – included by default but may be switched off The different methods of presenting your search terms

23. Mintel: Boolean Search Boolean AND Boolean NOT Boolean OR Phrase search

24. Mintel: Refining Your Search Restrict your search to a predefined subset of reports Restrict your search to a geographic region

25. Mintel: Advanced Search Results Word Variants: i.e. the several words for which Mintel searched Search results for ‘banking’ The most recent reports that refer to ‘banking’ The full list of results (283 reports for this search)

26. Mintel: Example ‘banking’ Report The sections containing any of the search terms are highlighted in bold font Within each of these sections, the search terms are highlighted in yellow

27. Subject Web Pages: Business http://www.gre.ac.uk/offices/ils/ls/guides/subjects/business Lists of relevant databases, web sites and other resources

28. Contacts Margaret FridayManagement; Marketing 020 8331 8162 m.j.friday@gre.ac.uk Rachael Hartiss020 8331 8158 r.hartiss@gre.ac.uk Fraser NicolaidesAccounting & Finance; Economics & Int.l Business 020 8331 8298 nf02@gre.ac.uk William Robley Management; Systems Management & Strategy 020 8331 7881 w.a.robley@gre.ac.uk Ann Stevens020 8331 9159 a.g.stevens@gre.ac.uk

29. BSP: Online Tutorial (1)  An interactive, guided introduction to the Mintel Oxygen database  Open your web browser, and go to: http://www.gre.ac.uk/offices/ils/ls/guides/tutorials  To start the tutorial, click on the database name  The tutorial will show you how to:  Access the database through the Portal;  Search the database using keywords to find journal articles on a specific theme;  Refine your search to make the results more relevant;  Access the full-text of an article; and  Email, print, and save your search

30. BSP: Online Tutorial (2) Instruction panel Database panel A series of 26 steps

31. Pop-Ups on Internet Explorer (A) 1. Click on the OK button You may need to disable the pop-up blocker before you can run the Informs tutorial 2. Click on the yellow bar near the top of the page 3. Select the option ‘Always Allow Pop-ups from This Site’

32. Pop-Ups on Internet Explorer (B) 4. Click on the Yes button 5. You should now see the Informs tutorial