1. Public Library Management 2

3. Contact Information Susan Henricks 2108 N. Main Street Dubuque, IA 52201 563-584-0613 (home) 563-589-4126 (office) 563-543-3546 (cell) 563-589-4217 (fax) shenricks@mchsi.com shenricks@dubuque.lib.ia.us

4. State Library Contacts – Library Development 800-248-4483 Alysia Peich, Consultant –C.E., Certification, Web Junction Sandy Dixon, Program Director –Legal & Funding Questions Scott Dermont Consultant –OA, AP, Stats, Annual Reports, Accreditation Karen Randleman, YS Coordinator –Children & Young Adults

5. State Library Contacts – Library Development (continued) Marie Harms, Consultant –MARC Records Standards, Basic SILO Questions Jay Peterson, Consultant –ICN, Grants, E-rate Beth Henning & Gary Krob, State Data Center –Census Questions

6. State Library Contacts – Library Development (continued) Mandy Easter, Law Librarian – 515-281-5124 Pam Rees, Medical Librarian – 515-281-5772

7. Topics Covered The Internet, Public Access and Information Literacy Information & Adult Services Teen Services Children’s Services Community Analysis The Planning Process Telling the Library’s Story –Marketing and Advocacy Library as Place

8. What You Can Expect Information – Basic Level Expect to Succeed I Will be Available to Assist

9. Libraries in Iowa Size Population Range Number A Less than 500 142 B 500-999 141 C 1000-2499 134 D 2500-4999 46 E 5000-9999 43 F 10,000-24,999 16 G 25,000-49,999 12 H More than 50,000 9 543

10. What I Expect You will contact me with questions Complete assignments on time – web board postings and/or written assignments will be due by the start of class the week following the assignment.

11. What to Expect Each Week Lectures & Discussion –Readings Homework –Web Board Posting –Written –Term Project

12. Homework Web Board –Post a minimum of 4 responses a week One for each question and two responses to other posts Written Assignments –No word limit, but… Is the question answered? Term Project

13. Ideas for Term Projects Develop a partnership project with another organization in town Evaluate whether to add a new format A guide for teaching basic computer skills & Internet Outreach program Create a Reader’s Advisory service Develop a program and promote it for YA Develop a plan to establish electronic reference Develop a marketing plan

14. Who/What Are My Resources? Your Library Service Area State Library of Iowa Other staff and/or Board members Your patrons, your community organizations, local schools/community colleges Other libraries, near by or around Iowa (Ia Lib maillist) Ebsco FirstSearch Internet – web sites for librarians Maillists/Listservs nationwide Your PLM instructor

16. Questions ?

17. Internet @your library Iowa Code 256.57 What Should be included in policy?

18. –Introduction – purpose/definition –Your mission statement, your statement on Intellectual Freedom –Users’ rights – Confidentiality –What will be offered? (Full access? Filtered? One of each?) –How will it be offered? One hour time slots?

19. –Responsibilities of users: disclaimers on content of the Internet (could be inaccurate, outdated, personally offensive, beware copyright) –Loss of privileges when…. –Include any document samples patrons may be asked to sign regarding Internet use –Role of library in education in use of Internet

20. Information Literacy Definition* –The ability to articulate one's information need –The ability to identify, locate and access appropriate sources of information to meet the information need –The ability to effectively use information resources, regardless of format –The ability to critically and ethically apply the information –The ability to determine if the need has been adequately met *From: Philadelphia University

21. Information Literacy Or: –“Information Literacy is the ability to recognize when information is needed and to locate, evaluate, and use effectively the needed information.”

22. Core Concepts of Information Literacy * The Teaching Library –Moving away from “expert role” to teacher Role of Collaboration –Access to information is everywhere Information Use as Process –People use information to solve problems * Washington State Library – Information Literacy Project