1. 2012 – 2016 Financial Plan Open House January 27, 2012

2. Lending Program -Books -Magazines -DVDs -Audiobooks -MP3 books -Kobo Readers -Large Print Mission: The Nelson Public Library is dedicated to engaging readers, strengthening community, and stimulating individual pursuit of knowledge and ideas. Online Services -E-books -Music downloads -Language Learning -Health databases -Business databases -BC Codes -Genealogy -Canadian Newstand -Auto Repair -Encyclopedias -Kids research -Kids learning Programs -Storytimes -After school -Summer Reading -Author readings -Literacy -Teen -Outreach At the Library -Magazines -Newspapers -Public Computers -Wifi

3. 2010 20112012 % Change Circulation 199,620207,203234,35513 % Collection 42,61144,82447,1525 % Memberships 8,8429,08310,33014 % Gate Count 167,837165,757159,296-4 % Public Computers 37,24823,94628,31118 % Website Searches 14,9939,93336,601268 % Reference Quest. 14,63818,88420,2847 % e-book download N.D.1,6482,9178 %  234,355 items circulated in 2011 = $5.8M value  13% increase over 2011

4. Organizational Chart Library Board Admin & Tech Services — Shirley Reimer Children’s Services — Nancy Radonich Adult Services— Anne Degrace Teen Services— Joanne Harris Child Assistant— Megan Nelson Shelver (4) June Stockdale Chief Librarian Library Clerk Nelson Municipal Library Organizational Chart Zoe Creighton— Board Secretary Admin & Tech Services — Heather Goldik Circ & Ref Services—Sara Kuhn Circulation Services Assistants Library Board Admin & Tech Services — Shirley Reimer Children’s Services — Nancy Radonich Adult Services— Anne Degrace Teen Services— Joanne Harris Child Assistant— Megan Nelson Shelver (4) June Stockdale Chief Librarian Library Clerk Nelson Municipal Library Organizational Chart Zoe Creighton— Board Secretary Admin & Tech Services — Heather Goldik Circ & Ref Services—Sara Kuhn Circulation Services Assistants Library Board Admin & Tech Services — Shirley Reimer Children’s Services — Nancy Radonich Adult Services— Anne Degrace Teen Services— Joanne Harris Child Assistant— Megan Nelson Shelvers (3) June Stockdale Chief Librarian Library Clerk – Emilee Michaud Zoe Creighton— Board Secretary Admin & Tech Services — Heather Goldik Circ & Ref Services—Sara Kuhn Circulation Services Assistants (5) City Council 9 Regular Staff 5 on-call staff 3 shelvers 17 staff members in total 9.0 Full time equivalents

5.  Aging equipment which needs to be replaced is the next major capital priority to be addressed now that the building renovations are complete  Current library software program is outdated and not capable of the functionality required in today’s sophisticated world.  Staffing levels though increased remain 17% lower than the provincial average for a community of our size and usage.  Very high demand for service and collection usage puts pressure on the collection development budget. We are one of the busiest libraries in the province. Compared to 13 other libraries of similar size in rural BC we have:  55% higher circulation  68% more people using the facility  17% lower staffing levels We are one of the busiest libraries in the province. Compared to 13 other libraries of similar size in rural BC we have:  55% higher circulation  68% more people using the facility  17% lower staffing levels Staff are friendly, knowledgeable and very helpful! Library Patron 2011 Survey

6.  Finalized building renovation project  Extensive promotion with two new regional areas resulted in 97% increase in memberships from Area F and 60% from Area H.  Increased open hours by 6 hours a week  Increased staff time by 2.0 FTE (14%)  Established partnerships with ◦ Touchstones Nelson – Museum of Art and History and Kootenay Gallery for membership lending program. ◦ Touchstones Nelson for Storyteller’s Saloon fundraiser in support of local archival materials. ◦ Heritage Credit Union for Slocan Valley pickup and drop-off service. ◦ School District #8 for Winlaw Outreach Library program. ◦ Columbia Basin Alliance for Literacy in support of the Learning Place and in program collaboration. ◦ Kootenay Career Development Society orientation program for the Kick Start Back to work program. ◦ Active participant in the Nelson Interagency Meetings.  Cookbook fundraiser $17,200  Development of new logo and brand  Extensive community consultation including survey with over 640 responses  Development of 2011- 2015 Strategic Plan

7.  Comprehensive review and revision of policy manual including development of procedures manual.  Continue building community partnerships including closer collaboration with SD#8.  Increased staff support and development.  Continue to evolve the collections and programs to meet shifting community needs.  Continue to build public awareness and support through communications and public relations activities. Strategic Planning Session of Board and staff 2011

9.  City Contribution: Remains at 2010 levels for 2011 and 2012  RDCK contribution Leverages funding from the Ministry of Education and from the dams

10.  $15,000 capital request to upgrade outdated library system software.  Status quo in 2011 and 2012 means the Library has absorbed Collective Agreement increases of 3% as well as COLA increases for the past two years.