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Published byGarey Lynch Modified over 8 years ago
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Stress & Crisis Management
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Stress Management – Objectives: Stress Management – Objectives: Step #1: Step #1: Understand Basic Stress Concepts Step #2: Step #2: Identify Stressors in ones life & Develop Positive Coping Skills-vs.- Negative Coping Skills
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Brain” The “Brain” as it relates to Stress & Crisis Management Cerebellum (brain stem Cerebellum (brain stem) –First to develop –Controls breathing - the part of the brain that helps control muscle coordination. Limbic System Limbic System –Center of emotions –Fight or Flight Response Cerebral Cerebral –Thinking Brain - intellectual rather than emotional. –Receives & processes information
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General Adaptation Syndrome (GAS) Three Phases: Alarm Resistance Exhaustion
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General Adaptation Syndrome (GAS) Resistance Alarm Exhaustion
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COGNATIVE INTERACTIONS PERCEPTIONS PERCEPTIONS –Closed –Open ATTITUDES ATTITUDES –Positive –Negative EXPECTATIONS EXPECTATIONS –That we are aware of –That we are not aware of
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Self Awareness
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Personal Stressor Exercise Work/School Life FEAR ANXIETY ANGER TRAINING Home Life/ Family ?
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Stress Defined Stress is anything that places special physical or psychological demands upon a person, whether the stressors are real or imagined.
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Two Types of Stress Eustress (Good): a positive mental or physical reaction to an event that enhances ones ability to cope or function. Distress (Bad): a negative mental or physical reaction to an event that encumbers ones ability to cope or function.
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Break Point Break Point : that point where a person starts to feel that they are no longer in control or questions their ability to control; they sense that their coping skills are becoming overwhelmed
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EustressDistress Break Point
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Three Categories of Stress Developmental: where one learns from their own mistakes Accidental: things that occur suddenly without warning Chronic: Result of unresolved issues or delayed responses
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The “Total” Person Mental Emotional Physical Social Spiritual
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Personal Stressors Examples of personal stressors: Culture Values / beliefs Experiences Education Ones Natural abilities
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Other Factors That Cause Crisis Extent of involvement Duration Reaction of significant others Control factor - feels responsible Stress history Resolution & Integration
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Diet & Rest Exercise Venting to the “right person” Balance your work/school with your home life Hobbies Self talk to maintain positive attitude Approaches to Develop Positive Coping Skills
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Negative Coping Skills Drinking Drugs Abusive Nature Workaholic Over-Spending Avoidance
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Crisis Defined A subjective reaction to a stressful life experience where the ability to cope or function is seriously impaired. One has a sense of chaos and disruption.
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Crisis An individuals perceptions and experiences define what is or is not a crisis in their life. Your mind set and beliefs. Begins at ones Break Point & it intensifies as one moves beyond the Break Point.
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Crisis Response & Analysis Three Phases of Crisis: Impact Phase Recoil Phase Reorganizational Phase
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Fight or Flight Response
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Fight or Flight Response Physical Human Responses Adrenaline Rush Breathing becomes shallow & quickens Perspiration Increases Heart Rate Increases Loss of Short Term Memory Acute “tunnel” Vision / Hearing Heightened Awareness of Events
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Psychological Response to Stress Roller coaster ride of emotions Fear Anger Depression Guilt
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Long term Physical Effects of Stress Weak Organ Theory Cancer High Blood Pressure Heart Problems Stomach ulcers Skin Problems Depression & Suicide
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Post Traumatic Stress Disorder (PTSD) Is the result of exposure to extreme trauma and appears to be caused by the inability of the brain to process a traumatic experience Symptoms: –Intrusive –Arousal –Avoidance
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Crisis Intervention Crisis Needs Ventilation Reassuring calming authority Restoration of control
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General Crisis Guidelines Calm the person Remove the person from the crisis situation, if possible Communicate your “confidence” Encourage the person to vent / speak freely After ventilation, review the event to determine the details
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“You, We, I” Approach You: –Shows you are concerned for the person; helps to show the person that their event is important and helps to identify their specific crisis needs We: –Develops a “team” mentality with the individual I: –Officer needs can now be addressed
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Personal Crisis In Jail Personal crisis may be caused by an actual loss or the threat of loss of one or more of the following:
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Loss of Freedom –Restricted movement –Restricted access to daily activities –Inability to handle routine matters outside the jail –Forced changes in personal routine
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Loss of Personal Space Close quarters No privacy - can’t withdraw Always being watched
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Loss of Personal Identity Removal or personal property and clothing No variation or uniqueness Personal self worth (may feel shame, guilt or embarrassment)
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Loss of Support System Family Friends Society
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Loss of Security Fear of inmates A Special Friend Fear of staff Fear of System Fear of loss of control Anxiety about future
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Loss of Free Choice Jail Rules & Regulations Staff Controlling Activities Other inmate control Restricted choices (no alcohol / drugs) “Senseless Rules”
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Types of Person in Jail likely to have Crisis No one is exempt from crisis –Inmates or staff Higher Risk Inmates: –Mentally Ill –Mentally Challenged –People under the influence of drugs / alcohol –First offenders –Individuals who has experienced a “death”
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Crisis Factor Periods: Arrest Booking and Receiving Court Appearances: –Convictions –Sentencing –Additional charges
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Other Factors Suicide –High risk first few hours –It can happen any time
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Personal Action Plan Time management, hobbies, vacation, personal growth, positive role models. “It’s not whether you get knocked down, it’s whether you get back up”
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QUESTIONS? QUESTIONS?
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