1.  Presented by: Linda Dailey, CPP & Karen Smauldon

2.  What is Stress?  What causes Stress?  How do we manage Stress?  What are some ways to Reduce or Dispel Stress?

3. The definition of Stress is :  A state of mental or emotional strain or tension from adverse or very demanding circumstances.

4. Four Types of Emotional Stress:  Time  Anticipatory  Situational  Encountered

5. Four Types of Mental Stress:  Eustress  Distress  Acute Distress  Chronic Stress

6.  Fear  Overtime  Expectations  Pressure  Poorly Trained Staff

7.  How can you tell?  Loss of Productivity  Tension among staff members  Irritability  Concentration  Team Work Breakdown  There are many more, can you name some?

8.  People are disturbed not by the things that happen, but by their opinion of the things that happen.  Greek Philosopher Epictetus  How you interpret, react or handle a perceived stress can often be more damaging than the actual stress

9.  Self Awareness  Self Management  Social Awareness  Relationship Management

10.  Take Responsibility  Avoid Pitfalls  Break Bad Habits  Eliminate Self Defeating Behavior  Seek a fresh Perspective

11.  Make realistic goals  Managing Time  Take a break  Get Rest

12.  Prioritize tasks  Delegate  Compromise The most important solution is Communication

13.  Look for the Positive  Do things now if you can  Education  Start your day positive  Stay away from the negative influences

14.  Cross Training  Work Smarter  Don’t dwell

15.  Record daily activities, and tasks  Make decisions and communicate them  Be positive and motivate

16.  Start the day positively  Show Gratitude  Build your teams Self Esteem  Team Building Exercises

17. 

18.  Linda Dailey, CPP and Karen Smauldon