1. SUSTAINABLE INNOVATION Eric Kimani, FCPA(K), MBS A Presentation to ICPAK Inaugural C-Suite Seminar Dar es Salaam Eric eric@erickimani.org

2. PRESENTATION OUTLINE Capability statements Definitions Key Concepts Way Forward Parting shot Eric eric@erickimani.org

3. Introduction Self introduction Set the stage Let us engage Share experiences Eric eric@erickimani.org

4. Setting the Stage Growth is fuelled by innovation Apple, Sony vs Samsung, Safaricom The future is not a continuation of the past Good to great is no longer good enough We are in race for renewal Eric eric@erickimani.org

5. Lets Define Innovation Better and revolutionary way of doing things Better solutions to products, process, Services, technologies Ideas…..better, new and original to meet customer needs. The success of Toyota’s Kaizen Sustainable? Systematic idea generation that change strategic insights into profitable growth. Eric eric@erickimani.org

6. How do we Sustain Innovation? Rowan Gibson’s 4-Lenses 1.Challenging Orthodox 2.Harnessing Trends 3.Leveraging Resources 4.Understanding Needs Eric eric@erickimani.org

7. Challenging Orthodox Conventional wisdom? Assumptions? Orthodox thoughts? Purpose to get into trouble! The elephant is chained in the mind Our greatest threat? Newcomers!! Eric eric@erickimani.org

8. Harnessing Trends Demographic changes? Social changes? Geo-political? How do we use the power of change to create value? Eric eric@erickimani.org

9. Leveraging Resources How far can you stretch them to create “new” value? Our assets Our skills Define your firm by what you KNOW not what you own or produce Eric eric@erickimani.org

10. Understanding Needs How can we get into the skin of the customer? The unvoiced needs of the customer? How do we discover these needs? How deep are you going? Think from the customer backwards Sell what they need not what you have Where are the customer pain points? Eric eric@erickimani.org

11. Way Forward Have four teams for each of the 4-Lenses Innovation breakthroughs is a combination Innovation is just connecting stuff- S. Jobs Train staff on innovation and lenses Use ordinary language The innovation Profiler shared Eric eric@erickimani.org

12. Parting Shot Make innovation an enterprise capability A Chief Manager (Director) of Innovation? Further reading: Rowan Gibson “Innovation to the Core” and Tom Peters “Re-imagine” and “The Circle of Innovation” eric@erickimani.org Eric eric@erickimani.org