1. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Tampering- Detection and Prevention Overview 2016 I/M Solutions Forum 05.02.2016 Anthony Liebusch

2. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 2 Tampering Detection and Prevention Pre-Inspection Inspection Process Post-Inspection Detection and Prevention

3. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Tampering - Pre-Inspection Vehicle  Tailpipe  Disconnect Components  Manipulate Timing  EGR Valve  Vacuum Leak  Sensor/Component Simulators  Tuning/Flashing/PassThru  Code Clearing  Reprogramming E-VIN  DLC  Vehicle OBD Simulators 3

4. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Tampering – Inspection Process Inspection Equipment Tampers  Cabinet Implementation  Tamper Switches  BIOS Lockdown  OS Lockdown  Tablet Implementation  BIOS Lockdown  OS Lockdown  Wireless Lockdown  Router, Printer, Scan Tool  Internet Access  Authentication, Authorization  External Ports 4

5. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Tampering – Inspection Process Inspection Equipment Tampers  Tailpipe  Secondary Probe (Induced leak)  RPM Bypass  Opacity  RPM Bypass  Temperature Probe  OBD  Vehicle Communication  IP Based  Host Communication  PC, Tablet, Remote OBD  Firmware  Serial Number, Firmware Version 5

6. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Tampering – Post Inspection Stickers  Cut out sticker and glued to another vehicle  Scan and print  Smart Phone Printer Vehicle Inspection Report (VIR)  Cut and Paste  Vehicle Information from Fail  Inspection, Station information from Pass 6

7. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Tampering – Detection and Prevention Stickers  Sticker Compliance  Decals  Watermarks  Laser ID Markings  RFID  Vehicle and Test Information  VIN, Plate, Test ID, Date Stickers/VIR  Barcode  Sticker, Vehicle and Test Information  Security Code  Online Lookup – Offline Testing  Registration Facility Finds Pass Test – Online Testing 7

8. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Tampering – Detection and Prevention Detection and Prevention Approaches  Post Test Triggers  Triggered Events  Covert Audits  Video Bookmarks  Bay Cameras  Real-time Viewing  Recording  Auto/Manual Bookmarks  Post- test Review  Clips, Bookmarks  Real-time Test Interruption  Real-time Data Analysis  Real-time Triggers  Video Conference 8

9. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Real-Time Data Analysis 9

10. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Real-Time Triggers Industry proven approach Client collaboration Built around program rules and regulations, etc. Analyze emissions test data for statistical patterns and anomalies Utilization of vehicle lookup table that evolves as the data repository grows 10

11. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Technical Investigation Solution Technical experts analyze data in real-time Data readily available to client 11

12. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Real-Time Audit Analysis Results Options  Compliant  Continue Test  Non-Compliant  Abort and Retest  Ensure Repairs are Completed Following Program Rules  Ability to Lockout the Vehicle  Ability to Lockout the Inspector or Technician  Ability to Lockout the Facility  Auditor can also set the Vehicle/Inspector/ Technician/ Station to High Risk 12

13. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Facility Support/Education Audio/Video Conference Can be initiated by facility staff on the analyzer by pressing button Education/Support  Equipment Service Assistance  Rules and Regulation Interpretation  Testing Protocols  Repair Assistance 13

14. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Innovative System Solution Non-Equipment Based Solution Based on Integrated Approach  Call Center Application  Video/Audio Playback  Current/Previous Emission Data History  Current/Previous Repair Data History  Equipment Service History  Training Activity  Previous Audit History  Previous Compliance History 14

15. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Tampering Deterrence Powerful Deterrent Effect Detects tampering activities real-time Prevented tampered tests from being completed resulting in motorist protection Identify and deny inappropriate repairs Demonstrate to facilities that all data is reviewed during the test and repair process, including after hours. 15

16. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 16 Results Embraced by facility owners, by identifying employee issues Provides real-time support and education for Inspectors and Repair Technicians Enhanced program integrity and environmental protection

17. Tampering- Detection and Prevention Overview I/M Solutions Forum 2016 Tampering- Detection and Prevention Overview 2016 I/M Solutions Forum 05.02.2016 Anthony Liebusch