1. SOCIAL WORK-VIRTUAL CAMPUS QUALITY GUIDE SW-VirCamp Consortium Meeting. Liepaja University. Liepaja 3 sept 2010. This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

2. Presentation by: Prof. Dr. Andrés Arias Astray. Wp 6 Leader. School of Social Work. Complutense University (Madrid, Spain)

3. Agenda: Presentation: – The Quality Guide as defined in the SW-VirCamp project – What have been done ? Structure of the Quality Guide Standard example Check List example Rutine guidelines example

4. SOCIAL WORK-VIRTUAL CAMPUS Presentation

5. PRESENTATION The Quality Guide as defined in the SW-VirCamp project The Quality Guide is a set of written instructions & recommendations that help all the participants in the project to apply relevant national and international quality management rules and regulation in Social Work Higher Education. These instructions and recommendation refer to: – Contents of the curriculum – Technological tools and their application – Administrative and managerial aspects The guide will contain a comprehensive set of quality standards and indicators as well. It will be compiled in an e-report to be published on the project website.

6. PRESENTATION What have been done? A Quality Guide with 24 standards and 245 indicators Rutine guidelines – Intake procedures for the e-learning courses – Assessment and Certificate Procedures Checklist & Evaluation Forms Curriculum Plan Checklist Weekly Program Checklist Promotional Material Checklist Student start survey Students middle survey Students end survey Partners survey

7. SOCIAL WORK-VIRTUAL CAMPUS Main Characteristics and structure of the Quality Guide

8. QUALITY GUIDE MAIN CHARACTERISTICS 1.Simple and a friendly user document 2.States a QUALITY MANIFESTO Vision and aims / Target areas for SW-VirCamp / Aims and focus for quality assessment / Expected outcomes of the quality guide / Key words for quality assessment / Core principles / Organization and responsibilities 3.follows the conventional distinction in the quality literature – SW-VirCamp INPUTS AND RESOURCES standards, indicators and evaluation methods. – SW-VirCamp PROCESSES AND PRACTICES standards indicators and evaluation methods. – SW-VirCamp OUTCOMES AND RESULTS standards indicators and evaluation methods. 4.Includes annexes: – SW-VirCamp RUTINE GUIDES and CHECKLIST for specific inputs and processes. – SW-VirCamp EVALUATION FORMS. – SW-VirCamp SURVEYS, INTERVIEWS AND FOCUS GROUPS GUIDELINES. – SW-VirCamp QUALITY GUIDE GLOSSARY

9. STRUCTURE OF THE QUALITY GUIDE

10. – 1. INPUTS AND RESOURCES standards Standard 1.1 to 1.16 – 2. PROCESSES AND PRACTICES standards Standard 2.1 to 2.3 – 3. OUTCOMES AND RESULTS standards Standard 3.1 and 3.5. STRUCTURE OF THE QUALITY GUIDE

11. STANDARD DEFINITION QUALITY INDICATORS MEASUREMENT PROPOSED TARGET GROUPS KEY PERSONS/AGENTS RESPONSIBLE TO ASSURE, MEASURE AND CORRECT QUALITY

12. SOCIAL WORK-VIRTUAL CAMPUS Examples

13. STANDARD EXAMPLE (1/2)

14. STANDARD EXAMPLE (2/2)

15. CHECKLIST EXAMPLE

16. RUTINE GUIDELINES EXAMPLE

17. THANK YOU.