1. Evaluating Services to Sustain Success Jackie Rander, Publishing Services Manager Matt Ruen, Scholarly Communications Outreach Coordinator This presentation is released under a CC- BY 4.0 license (except as noted).

2. GVSU’s Scholarly Communications Program 2007: Scholarly Communications learning group 2008: Digital Commons & first content 2010: Liaison roles explicitly include ScholComm 2011: First Annual Report 2012: Libraries’ OA Publishing Fund; Environmental Scan 2013: Targeted outreach effort reaches ~70% of campus 2014: Evolving liaison roles reaffirm including ScholComm 2015: 22 journals, 10 OERs, 9500+ items

3. Evolving Positions on the Scholarly Communications Team 2008: Advisory group 2010: First dedicated staff 2014: Publishing Services Manager Fall 2014: new roles for everyone! Relay Race, Relay Race, by Blaise Sewell, is from the Noun Project and is used under a CC-BY-3.0 license.Blaise Sewellthe Noun Project

4. Opportunity and Challenge Super easy Challenges: What is success, for us? Where are we now? Brainstorm, Brainstorm, by Jessica Lock, is from the Noun Project and is used under a CC-BY-3.0 license.Jessica Lockthe Noun Project

5. Understanding and Sharing Success Supporting: University/Library goals & mission Student and faculty needs Collaborative LearningCollaborative Learning, by Duke Innovation Co-lab, is from the Noun Project and is a public domain image.Duke Innovation Co-labthe Noun Project We… Showcase Unique Resources Increase Impact & Reputation Enrich Teaching & Learning Enhance Sustainability & Service

6. Understanding Ourselves Now Exploring Evaluation Options Managing Our Information Reviewing Documentation & Processes Problem Based LearningProblem Based Learning, by Duke Innovation Co-lab, is from the Noun Project and is a public domain resource.Duke Innovation Co-labthe Noun Project Understanding our Relationships Journal Evaluation Checklists Scholarly Communications Environmental Scan

7. Journal Inventory

8. Need for Evaluation New positions Repository was well established Several different people had set up journals OA Journal Quality Indicators created by the Libraries “Is our journal successful?” Opportunity to meet with editors and introduce myself

9. Resources for Inventory Checklist Basic journal information Editors, number of articles published each year, set-up date, contact info, etc Directory of Open Access Journals https://doaj.org/publishers Open Access Scholarly Publishers Association http://oaspa.org/membership/code-of-conduct/ In house resources: Quality Indicators http://gvsu.edu/library/sc/open-access-journal-quality-indicators-2.htm bepress Publishing Services Course & bepress Resources

11. Implementation Evaluate journals Stared with journals using review functionality End with ceased publications Set up meetings with editors Follow up with editors and have conversation about suggestions Repeat annually

12. Findings Varying degrees of involvement by editors Many have not changed boilerplate information Copyright Policies Not all journals had basic information visible New DC features available Search Search by Rediffusion, from The Noun Project used under a CC-BY 3.0 license.RediffusionThe Noun Project

13. Tips Make it a priority Start early and set a timeline Contact editors during academic year to set up meetings during downtimes Create a tangible document to give editors as reference Idea Idea by Stefano Vetere, from The Noun Project used under a CC-BY 3.0 license.Stefano VetereThe Noun Project

14. What's next? Following up with editors, again Making necessary journal changes Creating a journal set-up checklist Evaluating other parts of our publishing services event series open education materials ChecklistChecklist by Yamini Ahluwalia, from the Noun Project, is used under a CC-BY 3.0 license.Yamini Ahluwalia

15. Liaison Conversations 83/365 Interview with the Mandalorian83/365 Interview with the Mandalorian by Andreas is used under a CC-BY-NC-ND 2.0 license.Andreas

16. Need & Opportunity Previous ‘Environmental Scan’ in 2012 Documentation wasn’t preserved Changing ScholComm Conversation Impact of Official Liaison ScholComm Role? Opportunity to Learn ForgetForget, by Andrew Forrester, is from the Noun Project and is used under a CC-BY 3.0 license.Andrew Forresterthe Noun Project

17. Planning and Implementation Connections with Liaison Area Scholarly Communications Knowledge/Practices in Liaison Areas Liaisons & Scholarly Communications (and Copyright) Liaison Needs, Concerns New Opportunities TeamworkTeamwork, by Gerald Wildmoser, is from the Noun Project and is used under a CC-BY 3.0 license.Gerald Wildmoserthe Noun Project

18. Outcomes Support and Awareness but varying confidence What does ‘scholarly communications’ really mean? How do you liaise? Need for Online Teaching Support QuestioningQuestioning, by Takao Umehara, is from the Noun Project and is used under a CC-BY 3.0 license.Takao Umeharathe Noun Project

19. Tips All at Once Timing! Conversations are like Onions* *Or cake! Everybody loves cake. OnionOnion, by Creative Stall, is from the Noun Project and is used under a CC-BY 3.0 license.Creative Stallthe Noun Project

20. What’s Next? New Projects and Improved Support Rinse and Repeat, Every 2 Years Specify? Quantify? Expand(ify)? Holding SignHolding Sign, by Takao Umehara, is from the Noun Project and is used under a CC-BY 3.0 license.Takao Umeharathe Noun Project SEOSEO, by Julia Stoffer, is from the Noun Project and is used under a CC-BY 3.0 license.Julia Stofferthe Noun Project

21. Onwards and Upwards Road to the PassRoad to the Pass by Jeff Hitchcock is used under a CC-BY 2.0 license.Jeff Hitchcock

22. Expanding Our Evaluations Open Education Resources ScholarWorks@GVSU Communities Open Access Fund Authors Administrative Offices/Centers Graduate Studies Undergraduate Research and Scholarship Scholarly and Creative Excellence Faculty Teaching & Learning Magnifying GlassMagnifying Glass, by Aha-Soft, is from the Noun Project and is used under a CC-BY 3.0 license.Aha-Softthe Noun Project

23. Sharing What We Learn Audience is more than just our team! For Internal and External Audiences: What We’re Doing Why We’re Doing That Demonstrating Connections to Campus and Scholarly Communities Social NetworkSocial Network, by Fabrice jeannet, is from the Noun Project and is used under a CC-BY 3.0 license.Fabrice jeannetthe Noun Project

24. Any Questions? Any Answers? ConfusedConfused, by Cedric Villain, is from the Noun Project and is used under a CC-BY 3.0 license.Cedric Villainthe Noun Project