1. Interviewing and Hiring Nick Patel Director of Operations, Central Region

2. Interviewing What are your favorite questions to ask during an interview? Where do you do them?

3. Interviewing 80/20 Rule

4. Interviewing Therapists in the top 20% have mastered three types of skills 1.Cognitive 2.Psychomotor 3.Professional

5. Interviewing Cognitive Skills – Ability to process thoughts – Logic, reasoning, processing speed Rehab Examples – Formulate an appropriate POC based on an evaluation Ways to Assess – Test them using pen and paper quiz

6. Interviewing Psychomotor Skills – Ability to perform “hands on” techniques Rehab Examples – Correctly performing a joint mobilization – Completing documentation on the platform used by your clinics. Ways to Assess – Ask for a demonstration

7. Interviewing Professional Skills – Generic abilities anyone needs to be successful

8. Interviewing Commitment to Learning How many of hours of CCU/CEUs do you take/year? Interpersonal Skills Pretend I’m a new referral source, introduce yourself to me. Communication Skills Observe their body language Ask them to describe their treatment philosophy Effective Use of Time and Resources How do you schedule your pt load? How do you treat multiple pt’s at the same time?

9. Interviewing Use of Constructive Feedback Tell me about the last time you were wrong and how you handled it? Problem Solving How often do you update a pt’s measurements? What is your process when a pt isn’t progressing as they should? Professionalism Are you a member of any professional association that advocates for the rehabilitation field?

10. Interviewing Responsibility Have you set goals for your career? What are they? What happened the last time you didn’t reach a goal? Critical Thinking Have you ever disagreed with a professor or a supervisor? What was it about? Stress Management Give me some examples of how you have adapted to unfair changes in your workplace?

11. Interviewing Any changes to our original list of interview questions?

12. Hiring Once they’re hired, how do you get them onboard with your brand?

13. Hiring What expectations would you list? 1.__________ 2.__________ 3.__________ 4.__________

14. Hiring What must you do in the first week of hire? 1.__________ 2.__________ 3.__________ 4.__________

15. You are always in the process of hiring! You need “waves of talent” Are you constantly looking out for the therapists with the best relationships in your area?Hiring

16. Do you take students? Do you track them?Hiring

17. Why is this important? Do you have succession plans to promote your best employees and update their progress regularly?Hiring

18. 30/60/90 Plans Fill out your action plans!