1. Team Building Training Topics: Requirements and features of a team Bruce Tuckman’s model of team development Understanding team dynamics –Johari Window Giving and receiving feedback Managing a team The Role of the Leader The importance of giving and receiving regular feedback

2. © 2008 MMMTSAll Rights Reserved. Team Building MMM Training Solutions Contact: Pramila Mathew Mobile: +91 98409 88449 Website: www.mmmts.com

3. © 2008 MMMTSAll Rights Reserved. TEAM BUILDING

4. © 2008 MMMTSAll Rights Reserved. “A small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.” – [Katzenbach and Smith, 1994] Team Definition

5. © 2008 MMMTSAll Rights Reserved. Forming Storming Norming Performing Adjourning Copyright Tuckman, Bruce. (1965). Developmental sequence in small groups. Psychological bulletin, 63, 384-399. Team Building Stages

6. © 2008 MMMTSAll Rights Reserved. Team Members Feel moderately eager with high, positive expectations about what the team will accomplish Feel concerned about how they will fit in and what will be expected of them Are dependent on authority to provide direction Task Accomplishment Low to moderate Focus on defining goals, tasks, and strategies Forming Storming Norming Performing Adjourning Forming Stage – ‘Directing’ Leader Leader Action Strategies: Establish realistic goals Set standards for team interaction Clarify team tasks and team member roles and relationships Demonstrate and teach skills Monitor and give feedback on team performance Make decisions and provide directions ‘Directing’ style of leadership

7. © 2008 MMMTSAll Rights Reserved. Credibility of the project leader Unclear project objectives Changing goals and priorities Lack of team definition and structure Confusion about roles and responsibilities Performance appraisals that fail to recognize teamwork Excessive team size (Optimum size 7 – 25) Barriers to Team Building

8. © 2008 MMMTSAll Rights Reserved. Teams of people who primarily interact electronically and who may meet face-to-face occasionally Reasons for forming virtual teams: Global organizations Organization-wide projects Home offices 24-hr work on projects Virtual Teams - Definition

9. © 2008 MMMTSAll Rights Reserved. Handling Team Dynamics – Johari Window Model

10. © 2008 MMMTSAll Rights Reserved. Johari Window The Johari Window model was developed by American psychologists Joseph Luft and Harry Ingham in the 1950's, while researching group dynamics. Today the Johari Window model is especially relevant due to modern emphasis on, and influence of, 'soft' skills - behaviour, empathy, cooperation, inter-group development and interpersonal development.

11. This is the standard representation of the Johari Window model, showing each quadrant to be of the same size. Open/Free area Blind area Hidden area Unknown area 12 34

12. © 2008 MMMTSAll Rights Reserved. Feedback should be structured in 3 parts: 1.What worked? 2.What did not work or got stuck? 3.What should be done differently? Structure of Feedback

13. © 2008 MMMTSAll Rights Reserved. MANAGING THE TEAM

14. © 2008 MMMTSAll Rights Reserved. Selection - Analyzing Team roles - Forming the Team - Establishing Team goals - Matching Team to Task Bonding - Establishing Team Trust Development - Balancing Skills within the Team - Ways to formulate Goals - Maximizing Team Performance - Improving Team Efficiency Managing the Team

15. © 2008 MMMTSAll Rights Reserved. Optimizing Performance - Maximizing Performance - Team Dynamics - Four Stages of Team Development - Managing Tactics - Resolving Conflicts Assessment - Project or Goal Check Managing the Team

16. Contact Information MMM TRAINING SOLUTIONS 59/29, College Road, Nungambakkam, Chennai – 600006. Landline: +91-44-42317735 Website: www.mmmts.com Pramila Mathew - Training Consultant and Executive Coach Mobile: +91-9840988449 ; E-mail: Pramila.Mathew@mmmts.com Vikas Vinayachandran - Training Consultant Mobile: +91-9840932894 ; E-mail: Vikas@mmmts.com