1. HOW TO IMPROVE ENGAGEMENT THROUGH BETTER TEAMWORK – NOT BY “TEAM-BUILDING” Monthly Webinar Series October 29, 2015

2. 2 Topic Agenda ItemTime (min) Introduction/Why the Topic?5 Teamwork and Employee Engagement10 Teambuilding: Why so popular?5 Building Engagement through Better Collaboration 10 Q&A5 Norm Baillie-David SVP Engagement - TalentMap Monica Helgoth VP Engagement - Western Region Agenda

3. 3 15 years in business 7,000+ employee engagement surveys since inception 1,000,000+ employees surveyed 500+ employee engagement surveys annually Only 1 Focus TalentMap by the Numbers

4. 4 Sample Clients & Benchmark Award ProgramsTechnology & EngineeringNot-for-Profit & Association Financial Services Health Sciences Other

5. Why the Topic?

6. TEAMWORK AND ENGAGEMENT - A SYMPTOM OF SOMETHING BIGGER 6

7. -7 0 -3 -23 TEAMWORK – EXAMPLE CLIENT 7 Data is rounded to the nearest whole number +/- TM Benchmark

8. The Typical Reaction to the These Results: 8 LET’S SEND MORE E-MAILS TO COMMUNICATE! OR WORSE……..

9. THE TEAMBUILDING EVENT! 9

10. What are some of your “worst” teambuilding experiences? 10

11.  A temporary euphoria – people feel good immediately after.  An easy “solution” to a complex and difficult problem.  It’s quick: 1 or 2 days.  Hinges on theory that collaboration in the workplace is built by knowing the person behind the worker. WHY SO POPULAR AND PERVASIVE? 11

12. “Workers would much prefer being able to communicate with each other better at work rather than being forced to build rapport with their coworkers by sharing adrenaline experiences or performing 'trust' exercises” Engagement through Teamwork = COLLABORATION@ Work THE REASON TEAM-BUILDING DOESN’T WORK 12 http://www.telegraph.co.uk/news/newstopics/howaboutthat/9063890/Teambuildingdoesntimprovework.html

13. So, how do we improve engagement through better teamwork, i.e. collaboration?

14. 14 CAMARADERIE

15. THE EPITOMY OF COLLABORATION AND CAMARADERIE 15 THE SECRET SAUCE: SHARED ACHIEVEMENT THROUGH SHARED CHALLENGES

16.  Create cross-functional teams to work on organization-wide issues (hints: employee engagement!). Charitable initiative also works well. Project can be long (several months), or short (a day or even half- day).  “Draft” team members like any successful team – each individual needs to make a distinct contribution.  Nominate the leader (the team may do this). Leaderless team = rudderless boat.  Keep it challenging – but ensure success. IMPROVE TEAMWORK THROUGH SHARED ACHIEVEMENT 16

17.  Build or maintain Commitment and Trust Each member must be committed to reaching the team’s goals Most importantly: ensure workload is shared equally.  Put an “I” into Team: Recognize and reward the individuals on the team. Not just the team.  Build camaraderie with fun, but only after the work is done. 17

18. EventFormatTopicDate Top Employer Summit, Toronto ConferenceCanada’s Top 100 Employers with keynote speaker Bill Clinton November 16-17 TalentMap Monthly Webinar Series Live WebinarEngaging your Employees through a Compelling Organizational Vision November 26 OMHRA (Ontario Municipal Human Resources Association) King City, ON ConferenceThe Future Of Workplace Harassment And Mental Distress Claims and How To Deal With Them November 27 TalentMap Monthly Webinar Series Live WebinarNo DECEMBER Webinar – Happy Holidays TalentMap Monthly Webinar Series Live WebinarTurning Performance Feedback into Positive Employee Engagement January 28, 2016 TalentMap Monthly Webinar Series Live WebinarWork-life Balance and its Impact on Culture: Confessions of a Reformed Workaholic February 25, 2016 UPCOMING TALENTMAP LEARNING SESSIONS

19. THANK YOU! QUESTIONS AND DISCUSSION 19 Monica Helgoth VP Engagement – TalentMap West mhelgoth@talentmap.com 1-888-641-1113, x515 Norm Baillie-David SVP Engagement nbaillie-david@talentmap.com 1-888-641-1113, x504