1. AASHTO – SCOPM Palm Desert, California October 23, 2009 Mn/DOT Performance Management - Setting our Direction

2. 2 What we are aiming to achieve Mn/DOT Strategic Directions Safety Mobility Leadership Innovation – Promote a culture of innovation Transparency – Build public trust in Mn/DOT

3. 3 What we are aiming to achieve Mn/DOT Goals for Performance Management Goal 1. Use measures in plans and operations to focus on results Goal 2. Innovation and Leadership – Be a leader in innovation to get more performance results with available resources Goal 3. Accountability – Focus Mn/DOT on results with regular performance reporting Goal 4. Transparency – Build public trust by sharing information.

4. Goal 1. Use measures and targets in our transportation plans, our program, and our operations as a guide for investment decisions to yield clear results for Minnesota – balanced with community and stakeholder input

5. 5 Statewide 20 Yr. Transportation Plan - Some Guiding Principles Performance measures Community – environment sensitive solutions Partnerships - to get more results Innovation New cost-effective approaches

6. 6 Statewide Transportation Plan Ten Policy Goals – Each with Measures to Guide Decisions and Track Progress 1.Traveler Safety – Fatalities and Serious Injuries 6.Twin Cities Mobility – Incident Clearance Time 2. Infrastructure Preservation – Bridge & Pave. Condition 7.Greater MN Mobility – Bus Service Hours 3. Maintenance – Hours to Clear Snow & Ice 8.Community Development – ADA Accessibility 4. Nat’l- Global Connections – Nonstop Air Destinations 9. Energy and Environment – Mn/DOT Use of Cleaner Fuels 5. Statewide Connections – Travel Speed 10. Accountability–Transparency– Projects Bid on Schedule

7. 7 Measures Guide District Investment Plans and Project Selection Statewide measures and targets set desired service levels Measures show where we need to improve We weigh benefits and costs of strategy options Districts make final decisions in community context Cable median reduces fatalities at a moderate cost

8. 8 Statewide Plan Example Infrastructure Preservation Measures Bridge structural condition Pavement Ride Quality Drain pipes condition Strategies Bridges – The 2009-2018 legislative bonding program will reduce “Poor” bridges to the 2% performance target Pavements - Work to close gap to targets …while minimizing life-cycle costs Invest systematically in other infrastructure – example - drainage…

9. 9 Pavement Preservation Materials Office Recommends Where, How, and When to Invest Cost-Effectively Ride Quality measure is mapped Green, Yellow, Red for current condition. It is also predicted for future years In Central MN District 3, 2.5% of pavements are “Poor” - close to the target of 2.5%

10. 10 Greater Minnesota Transit Plan Goals and Measures Goals Maintain viability of existing systems Provide service in unserved areas Expand in underserved areas Measure Bus service hours provided vs. service hours needed Target Meet 80% of hours needed

11. 11 Aviation System Plan Goal – Provide cost-effective transportation options for people and freight Performance Target 90 % of Minnesotans are within 20 miles of a paved and lighted airport. Status - 96% population within 20 miles (111 airports)

12. 12 20-Year Highway Investment Plan Measures Help Tell us the Funds Needed to Meet Performance Targets Investment Plan Process 1.Identify investments needed to meet all targets – for Safety, Infrastructure, Mobility – and Community Priorities = $65 B 2.Project revenues available for 20 years = $15 B 3.Set investment goals for a balanced program of Safety, Infrastructure Preservation, Mobility and Community Priorities - based on measures, legislative direction, and stakeholders input 4.Develop district plans – for expected revenue of $15 B 5.Identify high priority options if we receive more dollars = $2.5 B

13. 13 2009-2028 Projected Revenue for State Highways: $15 B

14. 14 Challenge – How to Address Unfunded Performance Needs? Gas Tax Scenario Raising just $2.5 B over 10 years would take a 12.5 cents gas tax hike Mn/DOT Strategies– To get more results with limited resources 1.Practical Design - Employ high-benefit, low-cost strategies 2.Re-assess approach to Twin Cities congestion – “Right Size” vision Optimize existing system use with transit and strategic spot highway capacity improvements 3.Innovative finance and partnership investments

15. Goal 2. Innovation and Leadership – Find new ways to finance, design, and deliver projects and services - To get more performance results with available resources; - To leverage more resources - To manage demand (pricing)

16. 16 Innovation and Partnerships Improve Results toward Targets and Address Community Needs Examples of Strategies Context Sensitive Solutions – Practical Design Complete Streets Towards Zero Death Coalitions – state and regional

17. 17 Innovation and Partnerships Safety Measure Fatalities and serious injuries - all modes Strategies for state and local roads Toward Zero Deaths Coalition – –state, local, private “Four E” approach = partnerships System-wide, cost-effective enhancements –Rumble strips, rumble stripes, cable-median, intersection lighting… Centerline rumble strips reduce fatalities cost- effectively

18. 18 Results - Road Fatalities Down 200 in 6 Years New Target - Reduce to 400 by 2010

19. 19 Statewide Transportation Plan Twin Cities Mobility Measures – Congestion, Incident Clearance, Transit Use Strategies Innovate to move more people on existing systems –Example: Urban Partnership Agreement Use strategic, cost-effective spot highway improvements that support the economy and planned growth Work with Metropolitan Council to implement their 2030 Transit Master Study Support increased walking and bicycling.

20. 20 The % of Twin Cities Freeways Congested was Reduced 3 of the last 4 years – to 17.3%

21. 21 Innovation Urban Partnership Agreement Transit – BRT, managed lanes and shoulders Road Pricing – Mn/Pass Technology Telecommuting

22. Goal 3. Accountability – Focus Mn/DOT managers and staff on results with regularly scheduled performance reports

23. 23 Management Performance Report Schedule 2009 MonthTopic JanuaryProgram Delivery MarchAnnual Transportation Scorecard AprilBridge Inspection & Maintenance AugustHighway Operations & Maintenance SeptemberWorkforce – Human Capital OctoberHighway Infrastructure: Safety, Preservation. Mobility, Community Improvement

24. 24 The % of State Pavements in “Poor” Condition is Growing Principal Arterials

25. 25 The % Bridges in Poor Condition was Reduced to New Low of 3.1% in 2007 Structurally Deficient Bridges, Principal Arterials 2008 – Improvement resulted from higher investment

26. 26 Maintenance and Operations Measures – Snow and Ice, Pavement Markings, Fleet, Customer Satisfaction Targets – Define desired service levels and inform budget Targets levels are informed by customer research – as well as safety, engineering, and cost- effectiveness

27. 27 Customer Satisfaction Exceeds Target for Snow & Ice Removal

28. Goal 4. Transparency – Build Public Trust in Mn/DOT

29. 29 New Annual Public Report and Scorecard May 2009 11 key measures for 7 goals To legislators Mn/DOT web home page First step in more transparency for results

30. 30 2008 Transportation Results Scorecard

31. 31 What Have we Achieved with Performance Managment? Accountability – Managers know their targets, where they stand today, key strategies, and budget tradeoffs across measures. Results have improved for some key areas. Balance in Decisions – We are still defining how to balance performance with other factors in decision-making – our transportation vision, community, environment, quality of life, economic competitiveness – some of which are currently less measurable.

32. 32 Download plans at: http://www.dot.state.mn.us/planning/stateplan/index.htm http://www.dot.state.mn.us/planning/stateplan/index.htm See 2008 performance report at http://www.dot.state.mn.us/measures/performancereports.html Statewide Plan Contact: Peggy Reichert Director, Statewide Planning Office of Investment Management 651-366-3778 peggy.reichert@dot.state.mn.us Performance Measures Contact: Mark C. Larson Director, Performance Measures Office of Investment Management 651-366-3762 markc.larson@ dot.state.mn.us