1. Culture and Leadership Eija Hakakari SVP, HR

2. Airline industry – there´s always change for turbulence, please keep your seatbelts fasten at all time Greetings from Iceland!

3. Finnair is entering the next phase 3 2017 -> Expansion New destinations Most modern wide body fleet in Europe World Class Operations Recruiting new employees 2016 Growth New destinations New digital Finnair and Finnair services Culture journey 2015 Renewal Focus on the topline and ancillary revenue Introduction of new A350-fleet Culture journey 2011-2014 Restructure Focusing on core business Permanent cost savings CLAs 2008-2010 Disruption

4. Finnair Personnel Distribution Personnel group Pilots (Finland)721 Cabin (Finland)1441 Finland Other1964 Abroad562 Externals617 Total5305 CONFIDENTIAL - for planning purposes only | © Finnair - Horizon Project Externals include e.g. outsourced crew

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6. 6 FINNAIR VALUES Commitment to care Simplicity Courage

7. People Agenda 2015 - 2017 7

8. Thank You!