1. Business information management supported by BiSL® is a registered trademark of the ASL BiSL Foundation

2. Seriously? Hey, why are you taking my RV? You have 3 means of transportation and you are using the RV just 3 weeks a year. So you don’t really need it.. We from the Garage are always here to help you!

3. Seriously! If you were the business manager, would you let your (internal or external) IT supplier decide which applications your business should use? If you were the business manager, would you let your (internal or external) IT supplier decide which applications your business should use?

4. Seriously? We from the Garage are always here to help you! STOP! You are not allowed to use this car for trips less then 5 miles.

5. Seriously! If you were the business manager would you let IT decide how your business should use your applications? If you were the business manager would you let IT decide how your business should use your applications?

6. Seriously? We from the Garage are always here to help you! It only cost an extra 400 dollars. We have serviced your car and added a DVD screen… We thought that it would be nice for the kids.

7. Seriously! If you were the business manager would you let IT decide how your IT budget is being used? If you were the business manager would you let IT decide how your IT budget is being used?

8. Who decides Whether or not your son can use the car to go to the movies with his girlfriend? If and when you buy a new car? Which model your next car will be and which features it will have? Whether or not it is allowed to smoke in your car? …

9. Business or IT? Business should be in the lead Business should have the budget Business should manage the demand And IT is the supplier (whether internal or external)

10. So… The business needs to act as a sponsor, which means: manage its IT budget know and formulate its needs now and tomorrow select its IT suppliers formulate assignments accept delivery instruct and support its users And that’s what we call Business Information Management And that’s what we call Business Information Management

11. Growing importance of BIM Growing importance of governance from a business point of view, as a result of: Growing importance of IT for the business process Growing information exchange between organizations (value chains) Compliance being a top issue (in- and external regulations like SOX) IT being outsourced and off-shored more often …

12.  knowing the business and the users  knowing the working methods of the users  communicating (in thinking and speaking) in business terms  knowing the IT world sufficiently (possibilities and quality of the solutions)  bridging the gap between business and IT BIM: the conditions

13. Business Information Services Library – BiSL Framework Planning and resource management Financial management Demand management Contract Management Operational supplier management Business data management End user support Information coordination Use management cluster Functionality management cluster Specify information requirements Design non-automated Information systems Prepare transition Review and testing Establish business process devel. Information strategy cluster Strategic supplier management Strategic information partner Management I-organization strategy Strategic user relationship management I-organization Strategy cluster Information Lifecycle Management Establish Information chain developments Establish technological developments Change manage- ment Transition management Information Portfolio Management Strategic processes Management processes Operational processes

14. Operational supplier management Business data management End user support Operations management Day-to-day management to ensure continuity of support for the business

15. Specify Business Requirements Maintain non- automated information Prepare transition Review and acceptance test Functionality management Business processes change: Changes / enhancements in the information provisioning Keep the information provisioning fit for the business (short term business IT alignment)

16. Transition Change Manage- ment Connecting processes Manage change requests and decision making Manage deployment of new or adjusted functionality

17. Planning and Control Financial management Demand management Contract Management Tactical governance BIM processes have to be managed: integral (support and changes ) in all aspects (time, finance, quality, suppliers) Time and human capacity Money, business case Demand, quality IT suppliers

18. Analyze business process developments Information Lifecycle Management Analyze value chain developments Analyze technological developments Information Portfolio Management Develop information strategy Ensure long-term business-IT alignment

19. Supplier management strategy Information chain management strategy I-organization strategy User organization relationship management strategy Develop I-organization strategy How do we exchange information with our value chain partners and how do we cooperate with them

20. Strategic alignment Strategic alignment Alignment of both strategic areas

21. BiSL user organizations Insurance companies (Achmea and ASR) Medical organizations e.g. hospitals Departments of Finance, Traffic, Education Universities Banks (Fortis) Municipalities and other local governments Drinking-water suppliers Subgovernmental organizations (SVB, TenneT,..) …