1. Key vocabulary: Unit 5. International Business Styles (međunarodni stilovi poslovanja ), New Insights into Business, str. 44 Make and do Used to vs. be/get used to + ‘ing’ - Revision Tenses – Revision Past Continuous (prošlo trajno vreme) will vs. going to Vocabulary development: prefixes

2. Unit 5. International Business Styles KEY VOCABULARY HIERARCHY DELEGATE (AUTHORITY) AUTHORITY SUBORDINATES USE AN INITIATIVE SOURCE: Tullis, G. & Trappe, T. (2000). New Insights into Business, page 44 Track: 19 (Listening)

3. Unit 5. International Business Styles - KEY VOCABULARY Task Instructions: Fill in the gaps with the keywords given below. The characteristics of management often ________________________ according to ________________________, which can determine how managers are trained how they approach their jobs. The amount of responsibility of any individual in a company depends on the position that he or she occupies in its ________________________. Managers, for example, are ________________________ for leading the people directly under them, who are called ________________________. To do this successfully, they must use their ________________________, which is the right to take ________________________ and give ________________________. Managers often ________________________ their ________________________. This means that employees at lower levels in the company hierarchy can use their ________________________ that is to make decisions without asking their managers. SUBORDINATES, HIERARCHY, INITIATIVE, DECISIONS, ORDERS, DELEGATE, RESPONSIBLE, AUTHORITY (x2), VARY, NATIONAL CULTURE VARY NATIONAL CULTURE HIERARCHY RESPONSIBLE SUBORDINATES AUTHORITY DECISIONS ORDERS DELEGATEAUTHORITY INITIATIVE SOURCE: Tullis, G. & Trappe, T. (2000). New Insights into Business, page 44

4. NATIONAL CULTURES What is national culture? How does culture affect business communication? What is stereotype? Think of a stereotype in your country (your own nationality) and give some examples, e.g. as talkative as an Italian

5. The Perfect European (National cultures and stereotypes)

6. Look at the pictures. Can you explain the saying, “When in Rome, do as the Romans do”? garçon, a French word = servant

7. DVD Projection - Cultural differences After viewing: answer the following questions on cultural differences and their effects on doing business. (odgovorite na pitanja nakon gledanja projekcije o kulturološkim razlikama i efektima na poslovanje): 1.If the British say „It’s not too bad“ they really mean... „It’s great / brilliant/ excellent.“ 2.If a German says „It’s not too bad“ s/he might mean... „It’s mediocre = average.“ 4.What are the two characteristics that are immediately noticeable in business contexts? These are: politeness and punctuality (how polite / punctual you are). 5.Can you speak up against your boss in high-power-distance countries (e.g. Japan, South America...)? No, you can’t (it’s not expected). 6.What does a „hamburger effect“ mean in business? It refers to the way in which employers criticize employees’ (workers’) work / performance.

8. MAKE AND DO MAKE and DO Theory and examples, New Insights into Business, pgs. 30 and 165. Shining examples of their usage (tipični primeri upotrebe: TO MAKE Are you going to make a trip next week? (nouns connected with travel) I would like to make a complaint. (nouns connected with talking about sounds) We made new plans for the store. (to talk about creating, constructing) TO DO We do business worldwide. I do my homework. (to talk about work or task) Could you do some photocopying for me please? (with: the, some + ing) Do your best on an exam! Source: Swan, M. & Walter, C. (2011) OXFORD English Grammar Course, p. 327 MAKEDO a suggestionwork a decisiona job a phone callshopping a noisewashing a journeyironing a mistakebusiness moneysomething a bednothing a fireanything loveeverything

9. Make and do Complete the sentences below with the correct form of “make” and “do” and a noun from the box on the left. Make and do Complete the sentences below with the correct form of “make” and “do” and a noun from the box on the left. done research doingbusiness made complaint made loss make suggestions make money makingplans do their best made mistake

10. Complete the following sentences by combining the verb in brackets with the appropriate form of used to or ( be used) to + ing. 1. If you’re used ____________________ (have) money, it’s hard to be without it. 2. I’m used ____________________ (drive) in London. 3. Aren’t you used ____________________ (walk) so far? 4. I ____________________ (like) meat. Now I prefer fish. 5. Sean’s used ____________________ (deal) with difficult kids. 6. Penny ____________________ (play) badminton. Now she plays golf. 7. I’m not sure where to turn. I’m not used ____________ (come) this way. 8. Claire ____________________ (live) in Scotland. Now she lives in Ireland. to driving to walking used to like to dealing to having used to play to coming used to live Selection of sentences from: Swan, M. & Walter C. (2011) OXFORD English Grammar Course Practice & revision, USED TO vs. BE USED TO (-ING/NOUN)

11. Tenses (revision) Put the verbs in brackets into the correct tense: Present Simple, Present Continuous, Past Simple, Present Perfect. 1)Last year my firm ______________ (send) me to Japan. 2)What time ______________ they ______________ (leave) the station yesterday? 3)The train ______________ from Waterloo at 17.59. (leave) 4)He ______________ (work) as a consultant in Madrid this month. 5)I ______________ (not be) on a training seminar since 2008. 6)A good leader always ______________ (inspire) the team. 7)We ______________ (discover) the problem last night. 8)This is the first time we _________ ever_______________ a complaint. (receive) 9)A: Is Mr. Bohr here yet? B: Yes. He _________________ for us in reception. (wait) 10) In 2001 the World Trade Organization _________________ (estimate) that by the end of 2020 more than 720 million tourists would be travel(l)ing within Europe (WTO, 2001). sent did leave leaves is working have not been inspires discovered havereceived is waiting estimated

12. Grammar Check – New Insights into Business, p. 54 CHOOSE THE CORRECT FORMS OF THE WORDS IN ITALICS. TENSES REVISION: PRESENT PERFECT, PAST SIMPLE, PRESENT CONTINUOUS, PRESENT SIMPLE TIME ADVERBS – VREMENSKI PRILOZI USED TO vs. BE USED TO + VERB + ING

13. Past Continuous – prošlo trajno vreme Theory: Engleski poslovni jezik, str. 45-46 Form: I was working. Was he/she/it working? We/you/they were not (weren’t) working. Use: dve prošle radnje istovremeno (WHILE) : He was writing the report WHILE I was doing the accounts. prošla radnja pre neke druge prošle radnje: I was reading when he arrived. radnja koja je trajala u određenom trenutku u prošlosti: We were debating at this time yesterday.

14. Fill in the gaps with the Past Simple or Past Continuous form of the verbs in brackets. Engleski poslovni jezik. task No. 75, pp. 98-99. 1. George ______________ (fall) off the ladder while he ______________ (paint) the ceiling. 2. While Tom ______________ (cook) the dinner, the phone ______________ (ring). 3. Ann ______________ (wait) for me when I ______________ (arrive). 4. Tim ______________ (take) a photograph of me while I ______________ (not/look). 5. What ______________ (you/do) at this time yesterday? 6. I ______________ (see) Carol at the party. She ______________ (wear) a really beautiful dress. 7. I __________ (break) a plate last night. I ______________ (do) the washing-up. 8. ______________ (you/watch) television when I phoned you? 9. Last night I ______________ (read) in bed when suddenly I ______________ (hear) a scream. 10. We ______________ (not/go) out because it ______________ (rain). 11. We ______________ (do) our homework while our mum ______________ (cook). 12. I ______________ (see) Jim in the park. He (sit) ______________ on the grass and ______________ (read) a book. fell was painting was cookingrang was waitingarrived took was not (wasn’t) looking were you doing saw was wearing broke was doing Were you watching was reading heard didn’t gowas raining were doing was cooking saw was sitting reading

15. Task No. 77, p. 99. Engleski poslovni jezik. Fill in the gaps with the Past Simple or Past Continuous form of the verbs Several years ago I _______________ (walk) around the streets of Amsterdam when I _______________ (see) a man about to enter a cigar shop. He _______________ (wear) a Burberry coat and a pair of tinted glasses. When he _______________ (come) out of the shop a few moments later he _______________ (carry) a packet of cigarettes and a box of matches. was walking saw was wearing came was carrying

16. will vs. going to going to Next week I’m going to visit our local office in Brighton. I’m not going to do any sightseeing this week. Are you going to do any sightseeing? When do we use going to? We use going to to talk about future plans. will Lots of people will invite him out. I won’t get the same opportunity again. Will they ask him personal questions? When do we use “will”? We use will to predict future situations and actions. Make some predictions about your future using the pattern: I don't think I'll ever...

17. will and going to – practice Choose the best option, will or going to. 1.If you fax your order immediately, we _____________ (send) the goods today. 2.I __________________ (invest) a lot of money because it’s a good project. 3.I _____________ (not/go) to China, because the meeting is cancelled. 4.I’m sure it _____________ (be) an interesting visit for you. 5.The weathermen say it ____________________ (not/rain) next week. So I think you _____________ (need) sunglasses too. will send am, ‘m going to invest am not going will be will not rain (won’t rain) will need

18. will and going to – practice Do you think she _______________ (COME) soon? We ___________________ (BUY) a new car next month. You ___________________ (PASS) your exams if you don't start working harder. I____________________ (WORK) in a bank when I leave school. _________________ it _______________ (SNOW) for Christmas? In the new year I_________________ (STOP) eating so much junk. If you help me, I _________________ (HELP) you. I know my parents __________________ (LET/NOT) me go to the party. will not (won't) pass are going to buy will come am ('m) going to work Will snow am ('m) going to stop will help will not (won't) let Choose the best option, will or going to.

19. Vocabulary development: prefixes More on Vocabulary development, prefixes: Tullis, G. & Trappe, T. (2000). New Insights into Business, page 48 PRIDEV available, dostupan može se zameniti odgovarajućim pridevom suprotnog značenja, dodajući prefiks un- available – dostupan, unavailable – nedostupan PRIDEV non-existent, nepostojeći sadrži prefiks non- i glavnu reč existent. Prefiks daje reči suprotno značenje.

20. Task on vocabulary development: prefixes Match the prefixes with the groups of adjectives. In which of the 6 lists do the adjectives have something in common? ________ discreet, famous, flexible, complete, expensive, efficient ________ communicative, controlled, popular, economical, manageable, believable ________ organised, honest, similar ________ possible, probable, precise, patient ________ legible, legal, logical ________ regular, relevant, responsible dis-il-im-in-ir-un- in un dis im il ir NOTE! il- goes with l, im- with p, ir- with r