1. Armedia Case Management for Investigative Case Management David Miller Director of Technology, Armedia James Bailey President, Armedia

2. Agenda Introduction to Armedia Introduction to Case Management Technical Architecture Overview User Interface Quick Tour Case Management Demo Q&A

3. Introduction to Armedia Our Background in Case Management

4. Armedia was founded in 2002 We are approximately 100 consultants and growing We have locations in Vienna, VA and Atlanta, GA Armedia is a Veteran Owned business Armedia has earned CMMI Maturity Level 3 appraisal Armedia maintains strong ECM partnerships with major leading providers Alfresco Platinum Partner and Certified Training Partner Member of EMC Documentum’s C3P program Armedia has been the recipient of numerous awards including: Alfresco Americas Federal Partner of the Year – 2013, 2014 Stevie award (The Well Project) InfoWorld 100 Best Website of the Year (The Well Project) Inc. 5000- 2008, 2010, 2011, 2013, 2014

5. Consumer Financial Protection Bureau AARP DHS United States Citizenship and Immigration Services Federal Bureau of Investigation Federal Conference – Army Strong Bond Food and Drug Administration Housing and Urban Development OPM Federal Investigative Services US Department of Agriculture Washington Headquarters Services Xerox

6. Introduction to Case Management How to accelerate delivery of case management solutions

7. Do you need to track - Cases: events tracked from beginning to end Investigative (Law Enforcement / Inspector General) Human Resources Social Services Documents and Forms Witness interview reports Applications / Credit reports Tasks Perform a background check Underwrite the loan Obtain release form

8. Do you need to customize - Workflow Routing rules Approvals, rejections Reports and Business Intelligence Ad-hoc, standard, scheduled Patterns within the data Business Rules It seems they change every day!

9. If So: ACM Comes Into Play Built on Alfresco ECM platform Records Management integration Configurable data model Configurable business processes Configurable business rules Configurable reporting Configurable policy engine

10. Technical Architecture Overview The Foundation

11. The Architecture Diagram Spring Security Presentation Layer Integrated PortalDashboardExtensible UIAdmin Control Panel Spring MVC / REST Services Enterprise Service Bus Authentication Authorization Data Access Control Business Processes Document /Case lifecycle Business Processes Document /Case lifecycle Business Rules Reports /Queries Full Text Search 3 rd Party Application Integration Services Enterprise RepositoryDatabasesE-mailUser Directory CMIS RM APIs FTP MQ File MSMQ JDBC JMS SMTP/IMAP LDAP Audit Services Spring Beans

12. Takeaways Integration via Spring beans: Mule, Alfresco (CMIS and RMA), Drools, Activiti, all via Spring Activiti business processes auto-deployed at startup time and whenever BPMN files are updated Drools rules auto-deployed at startup time and whenever rules files are updated

13. User Interface Quick Tour Demo Time

14. Investigative CMS

15. Case Management Demo Investigative Application Use Cases

16. Demo Use Cases New case: 2012 World Series Commissioner trophy stolen from SF Giants! Approve the new case request Add a document Open Case Report Records Management Integration Data Access Controls

17. Summary So what?

18. ACM3 is a configurable Case Management framework that Facilitates collaboration amongst stakeholders Adapts with changing business rules Automates business processes Integrates with Records Management Extends your Alfresco One platform

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38. Alfresco in information intensive industries Government & Intelligence Banking & Insurance ManufacturingMedia & Publishing High Tech