1. MSB Network Orientation

2. Basics Welcome from the MSB Tech Center Tech Center Staff – 13 Permanent – 30+ Students Serve MSB Only – 3200 Users

3. Network Novell Linux, Microsoft, and Netware Servers Windows 7 or Vista (English) – Windows 7 “Professional” is the recommended Desktop OS – Windows 7 “Starter,” “Home,” and “Home Premium” lack necessary network support

4. Network Accounts Three Georgetown Accounts – UIS – For Mainframe Apps Blackboard MyAccess Any system with “privileged” data – Google Apps at MSB E-Mail Online Collaboration – MSB Printing Account (Novell) Network Printing Each Account has an Independent Password

5. Privacy Reasonable Expectation of Privacy Passwords should be yours alone – “A secret two people know is not a secret” Requirements: – At least 8 Digits Long – At least 1 uppercase & 1 lowercase letter – At least 1 number – At least 1 punctuation mark – Cannot contain dictionary word All network account requests must have ID

6. Access On Campus – Wireless SSID = “HOYAS”; No WEP or WPA Wireless setup requires specific procedure Off Campus – Multiple Remote Access Options E-Mail: POP / IMAP / Web Services PDA Support

7. MSB – Google Apps & E-Mail E-Mail = “MSB.Mail” – Don’t use GUMail or HoyaMail Address = “NetID@georgetown.edu” – You will occasionally see internal addresses @georgetown.edu E-Mail Routing – To set individual mail route: http://netid.georgetown.edu – MSB Accounts must set routing to: NetID@mail.msb.edu

8. MSBTC Services Tech Center – Room 180 – Open until about midnight Printing / Copying / Scanning – Color Printing, Copying, & Scanning – First 1,000 prints are free – Print Cards will be issued Require User Activation – 2-Step Process (Send & Release)

9. MSBTC Services Tech Support – Hardware / Software Troubleshooting Full Support for “MSB Standard Computer” “Best Effort” Support for non-standard computers Professional service on site twice a week (T/F 10AM – 2PM) – Computerware A/V Support – Teleconferencing Video, Voice, & Web – Equipment Loans Projectors & Cameras

10. MSBTC Services Computer Programs Available from MSB – Symantec Endpoint Protection – Corporate Edition Self-Installed Free Download from hoyacomputing.georgetown.edu Financial Data Services – Online (Bloomberg, Lexis Nexis) – Database (CRSP, COMPUSTAT)

11. Help The Tech Center can help with most computer questions: hardware and software. Frequently Asked Questions on Tech Web Page – http://technology.msb.edu Help – E-Mail: msb-help@msb.edu – Online Help Desk: http://help.msb.edu – Phone: (202) 687-4721