1. Presented By:- Ashish kathuria Nishchal Mittal Mahendra kumar verma Satya pratap singh Devansh Vijay

2. Business letters and e-mail are the two most common types of business communication. In the digital era, business e-mail is miles ahead of business letters in cost and convenience.

3.  Application, Function, element conservativeness, tone and style, confidentiality, cost, format, effect, Formality, destination & Security and Privacy.

4. In the pre-internet era, business letters were the extensive carriers of business information. Such letters were the standard mode of a company's internal and external communication. Today, there is a steep decline in the use of letters for business matters, thanks to e-mail as a powerful tool to send and receive messages.

5. Business letters are used to deliver positive or negative news in a variety of corporate situations. Business e-mails, in contrast, are usually used to prompt discussions and gather opinions, as well as to transmit information or electronic documents and files.

6. Business letters have seven standard elements, including a heading, date, recipient address, salutation, body, closing and signature block. Business e-mails, instead, contain four standard elements, namely a recipient address, subject line, salutation and closing

9. Business letters usually adhere to either a block format, with every element flush against the left margin or a modified-block format. Business e-mails vary in format though they often adhere to the block or modified-block format of business letters.

10. Business letters convey a greater degree of formality and authority than do business e- mails, thus serving well for external corporate communication. Business e-mails are less formal and more immediate, allowing for quicker communication within organizations.

11. Business letters and e-mails both benefit from appropriate tone and style. Tone conveys a writer's thoughts toward the subject and the recipients of a letter or e- mail, whereas style reflects a writer's knowledge of the conventions of language and business communication.

12. The rigid format of business letters, which are normally sent on letterhead or high grade paper, automatically makes them more formal than business emails.

13. You always direct business letters to an audience external to the organization. Hardcopy communications sent within an organization are called memorandums or memos. You can send business emails to people within the same organization, to people in a separate organization, to an individual or to any combination thereof.

14. Distribution of business letters to secondary parties tends to involve a limited number of recipients. Business email distribution, on the other hand, often involves many recipients; unless the "bcc" function is used, all recipients can see each others' email contact information, which can create security and privacy concerns.

15. Business letters cost much money, especially for small enterprises. Here are the cost- components of a business letter: paper, envelope, postage, gum, tape, toner, computer, and printer electricity charges, and the content typing cost. Business e-mail has only the last two elements in the previous list and the modem electricity charges and internet cost. Then, in both types of communication, you’ve got to include the depreciation for the systems.

16. Business letters follow more or less a formal style and reserved voice. Some exceptions are documents like sales letters. In these, you find content that’s less formal and that uses an interactive tone. What about business communication through e-mail? It typically takes the informal route and uses a less stringent style.

17. If you need the proof of receipt of your communication, the business letter route serves you the best. True, today’s many desktop e-mail clients have the Return Receipts feature. If it will deliver an acknowledgement depends on whether your customer uses one of such e-mail software and if he has enabled the feature.