1. Quality Improvements How do we get there? Phyllis Meier, RN MA Project Manager Central Cancer Network

2. School’s of Thought Lean Thinking and Six Sigma

3. Lean The Toyota Production System

4. Kaizen and Gemba

5. Six Sigma

6. Process Variation

7. Approach Six SigmaLean

8. Comparison

9. Process Mapping

11. Excel

12. Microsoft Visio

13. Sarcoma Current State Process from Standards

14. Surgical, Treatment, and Follow-up Details

15. Comparison

16. Waste

17. Root Cause

18. Fishbone Problem or issue Materials Methods Machines People Environment Measurements The patient is the centre of this work

19. 5 Whys

20. Change Models

21. Develop Solutions Clear Objective Listen and build on ideas Refrain from commenting on ideas Avoid Self-censorship

22. Standard Work Work Load Balancing

23. Visual Controls

24. Mistake Proofing Pull Systems

25. Change… Sweet as!!