1. © 2013 TM Forum | 1 V2013.3 TM Forum Collaborative R&D – How we work! Joann O’Brien August 2013

2. © 2013 TM Forum | 2 V2013.3 Developing Collaborative Material

3. © 2013 TM Forum | 3 V2013.3 Intro to Subject Collaborative R&D Serving the needs of the industry; - Best Practises & Standards - Demonstration Projects - Thought Leadership - Networking Opportunities

4. © 2013 TM Forum | 4 V2013.3 Ensuring we are solving the Right Industry Problems Doing the Right Thing! TM Forum Board, Strategy & Adoption Sub- Committee, Open Digital Economy Steering Group, Strategic Plan, Members, Team Leaders & Staff Ideas for Projects, Ensuring Strategic Influence Series of Projects Operation Plans Frameworx Customer Experience Management Open Digital Initiative Agile Business & IT Frameworx Release Yr.0 or Yr.5, eg 13.0 or 13.5

5. © 2013 TM Forum | 5 V2013.3 Just a Flavour Programs we run Agile Business Customer Engagement Open Digital Metrics Capability Network Function Virtualisation Threat Intelligence Metrics Capability Network Function Virtualisation Threat Intelligence Tools & Best Practices to manage end to end customer experience Partnering, from Partner Identification to End to End Service via standardized APIs

6. © 2013 TM Forum | 6 V2013.3 Secure Collaboration - Collaborative Environment - Virtual & Face to Face - Processes - Program Direction - Subject Matter Expertise - Project Management - Release Management - Go To Market Safe environment, Addressing Intellectual Property Risks

7. © 2013 TM Forum | 7 V2013.3 Going Agile! Action Week Agile Workshops & Interim Agile Workshops

8. © 2013 TM Forum | 8 V2013.4 Collaborative Concept Flow Proven Deliverable Exploration Leadership Consensus Collaborative Methods Ideas In Person Catalyst Spec Jam Workshops Hot Houses Tangible Output Hackathon Dev Jam Biz Jam Online White Papers Videos Infographics Research Events Training Best Practice Maturity Model Framework Conformance Introductory Guide Workshops Driven Adoption

9. © 2013 TM Forum | 9 V2013.3 Supporting the Organisation Collaborative R&D TrainingPublicationsEvents Benchmarking & Conformance Member Engagement Marketing

10. © 2013 TM Forum | 10 V2013.3 Strategy Adoption Subcommittee & Open Digital Economy Steering Group Strategic Plan Collaboration Operating Plans A series of specific proj ects Collaborative Material And now, time to review Priority Projects Regular Projects Catalyst Projects Working with our members, for our members

11. © 2013 TM Forum | 11 V2013.3 Introduction to the Team Hugo Vaughan Frameworx Chief Architect hvaughan@tmforum.org Christy Coffey Cyber Security Director ccoffey@tmforum.org Steve Cotton Director, Business Assurance Programs ccotton@tmforum.org Craig Bachmann Director, Industry Initiatives cbachmann@tmforum.org Ken Lipnickey Director, Collaboration Project Management klipnickey@tmforum.org John Wilmes Head of Digital Services jwilmes@tmforum.org

12. © 2013 TM Forum | 12 V2013.3 Where to get further information / reading / training Collaboration & Standards Menu from TM Forum Homepage http://www.tmforum.org/WhatisCollaboration/15451/h ome.html http://www.tmforum.org/TMForumFrameworx/1911/Ho me.html Online Community http://www.tmforum.org/community/ Joann O’Brien VP Collaborative R&D jobrien@tmforum.org