1. Sync SAP Cloud for Customer to Microsoft Exchange and Office 365 Call 408.675.5015 Or visit rivacrmintegration.com

2. Agenda 1.Why Riva is the best way to sync SAP C4C to Microsoft Exchange and Office 365 (10 minutes) 2.Client interaction demonstration (10 minutes) 3.Riva Integration Server requirements (10 minutes) 4.Questions and next steps? (30 minutes)

3. Riva syncs CRM data between … Exchange Office 365 IBM Notes GroupWise Google Apps*

4. Riva delivers transparency and simplicity SAP Cloud for Customer Supports all Exchange and Office 365 email clients – including all mobile clients – for all supported email systems

5. Syncs contacts, calendars, and tasks…

6. Sync email, opportunities, cases, and more..

7. Two Riva editions Installed on Windows Server or VM Easier to manage multiple sync policies per company Highly scalable Greater flexibility Annual subscription Synchronisation as a Service Ideal for companies with limited sync policies Scalable on-demand cloud infrastructure Monthly and annual subscription options Riva On-Premise Riva Cloud

8. Supported email systems and clients Microsoft Exchange Office 365 Hosted Exchange IBM SmartCloud IBM Notes and Domino Novell GroupWise Outlook, Outlook Web App Outlook for Mac, Apple Mail iPhone, iPad, Android,… IBM Notes 9, 8, 7, 6 IBM Notes for Mac IBM Notes for Citrix IBM iNotes and Traveler Novell GroupWise

9. Riva by the numbers 1500+ 12 35+ 200 2008 Number of Riva On-Premise and Riva Cloud customers Number of major banks that use Ri va Number of Fortune 500 companies that use Riva Total number of Riva partners and resellers Year Riva was launched 28,000 Largest number of users being synchronised in one account

10. CRM is a growth market - $36B by 2017. Reliable integration is critical to success!

11. Riva for Exchange and Office 365 “Riva delivers direct, server-side synchronization for SAP Cloud for Customer and four corporate email platforms.” “Riva delivers better integration for SAP Cloud for Customer and Exchange/O365 than Microsoft does for Microsoft Dynamics CRM. “Riva syncs SAP Cloud for Customer to all Exchange and O365 email clients, including Outlook, Outlook Web App, Outlook for Mac, iPhone, iPad, Android, BES, Good…”

12. Riva syncs CRM contacts and leads…

14. Riva syncs CRM calendars…

15. Riva syncs CRM tasks…

16. Riva syncs email…

17. Riva syncs CRM opportunities…

18. Riva syncs CRM cases…

19. Convert email to CRM cases

20. Convert email to CRM opportunities

21. Visit our website for more screenshots: Outlook 2013 Outlook 2010 Outlook Web App Outlook 2011 for Mac Apple Mail IBM Notes 9 and 8 IBM iNotes Novell GroupWise iPhone iPad Android Surface tablet Visit www.rivacrmintegration.com/youtube/www.rivacrmintegration.com/youtube/ to see Riva demos.

22. Visit rivacrmintegration.com. (Datasheets, slide decks, screenshots, videos Knowledge Base, and a free 15-day trial are available.) Aldo Zanoni, CEO aldo@omni-ts.com 408.675.5015

23. Supported email systems

24. Supported CRMs Salesforce Professional Salesforce Enterprise Salesforce Unlimited Salesforce Developer Salesforce Force.com Salesforce Portal Microsoft Dynamics CRM 2013 Microsoft Dynamics CRM 2011 Microsoft Dynamics CRM 4.0 Microsoft Dynamics NAV Oracle Sales Cloud Oracle CRM On Demand Siebel CRM* Sugar Professional Sugar Corporate Sugar Enterprise Sugar Ultimate Sugar CE Sage CRM Professional Cloud Sage CRM On-Premise 7.0 Sage CRM On-Premise 6.0 Saleslogix Cloud Saleslogix On-Premise 8.0+ Saleslogix On-Premise 7.0+ Saleslogix On-Premise 6.0+ SAP Cloud for Customer (November 1, 2014) NetSuite CRM