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2. Background information about this document Purpose: Give hosters an overview of the deployment options Give hosters the list of features customers get for each Lync version / deployment option Give hosters consideration points for their discussion with customers How to use this guide: This document is to be used in preparation of a Lync deployment discussion with a customer Understanding the features for each Lync version and available deployment models will help address the customer’s needs This document is a part of the hoster toolkit where further information is available

3. Deployment Model Options 2 Lync deployment model options comparison Target Customer Licensing vehicle Lync version Everyone Reseller/Advisor Lync Online Office 365 Unified Communications “PBX Replacement” Customer’s Premise EA/VL Medium Business & Enterprise Lync Server 1 Single Tenant Private Cloud “PBX Replacement” EA License Mobility or SPLA Lync Server 1 Medium Business & Enterprise Multi-Tenant Public Cloud Unified Communications SPLA Lync Hosting Pack v1 Small Business 1 Standard / enterprise 2 Hybrid Model: Exchange through Lync Online (Office365) and Hosted Lync through Lync Server 2010 (Single Tenant Private Cloud)

4. Comparing Lync Features with deployment options Lync Server 1 On-Premise Lync Server 1 Single Tenant LHP v1 Multi-Tenant Voice & Telephony IM & Presence Conferencing Lync Online O365 2 Requires a separate integrated PSTN enabled partner 3 Requires a separate PSTN audio conferencing service from a qualified ACP integrated partner 1 Lync Server Standard or Lync Server Enterprise Read more in the Lync licensing guideRead more in the Lync licensing guide

5. Lync User Licenses Comparison Lync StandardLync Enterprise 1 Lync Enterprise Plus 1 Also offers Ad-hoc multi-party audio conference (incl. dial-out to PSTN and/or PBX user Lync Plus Voice & Telephony IM & Presence Conferencing

6. Matching Customers’ needs with Deployment Options Lync Voice Features Determine the Voice capabilities needed. Voice enabled Integration and customization needs (i.e. UCMA, PIC, 3rd party solutions, call center or other CEBP applications) Directory / Security Needs Integration with existing Active Directory infrastructure? Are multiple logons acceptable? Other security requirements? Messaging Integration Integrate with existing Exchange infrastructure? How will Unified Messaging & Voicemail be deployed? Lync Deployment Scenarios Use the Lync Deployment Scenarios whitepaper to check to see which scenario supports the combination of Lync Voice, Directory and Messaging needs. Lync features comparison for the different deployment models Lync Server 2010 deployment (Technet) Lync Server 2010 Active Directory Infrastructure Requirements (Technet) Lync Hosting Pack reference architecture Lync Resource Forest whitepaper on Technet Hosted Exchange UM Integration Architecture (Technet) Deployment process for Integrating Hosted Exchange UM with Lync (Technet) Lync Deployment Scenarios whitepaper (TBD) How do we determine what deployment option works for the different customer needs? QuestionsResources

7. Appendix

8. Lync deployment options and features Background information about this document Matching Customers’ needs with Deployment Options How do we determine what deployment option works for the different customer needs?

9. Lync-to-phone (PSTN in/out) Lync Meetings IM & Presence Enterprise Voice & PBX Lync offers for every segment (on-premises or via partner hosted single-tenant) Lync-to-Lync Voip / video Microsoft hosted multi-tenant (partner hosted multi-tenant)