1. www.nzpost.co.nz Courier Service for Schools

2. www.nzpost.co.nz Key features  CourierPost offers schools: –Track and trace –Notification as soon as their boxes leave National Library –Door-to-door delivery –Next day delivery for urban areas –2-3 day delivery for rural areas –Special rates for delivery within the same island: $9.12 per 25kg +GST+ Variable Fuel Rate $6.12 per 15 kg +GST+ Variable Fuel Rate* –The same service and rates for all a school’s courier requirements (including returning books to National Library)  (For more information on the Variable Fuel Rate go to www.expresscouriers.co.nz/about- us/variable-fuel-rate-2015/ )www.expresscouriers.co.nz/about- us/variable-fuel-rate-2015/

3. www.nzpost.co.nz Receiving your order  When your parcels are collected from National Library, by the CourierPost driver, an automatic email will be sent to you advising the tracking number  By going to www.courierpost.co.nz you are able to track the movement of your parcel to youwww.courierpost.co.nz  If you are in an urban area your parcel will be delivered the next day typically between 9am and 3pm by CourierPost  If your school is rural it will take 2-3 days and be delivered by the New Zealand Post rural agent  If there are any issues with your parcel arriving please call 0800 268 743

4. www.nzpost.co.nz Tracking screen

5. www.nzpost.co.nz Sending your books back  Your school needs to have an account set up with CourierPost. If you already have an account, or wish to set up a new one, email melissa.hallinan@nzpost.co.nz with ‘Service to Schools’ in the subject linemelissa.hallinan@nzpost.co.nz  Set up your account 2 weeks before you want to return books  We will advise you of your account number and this will be used to order courier tickets  Before you send your books back you will need to purchase books of prepaid tickets  There are two types of tickets — one for boxes up to 15kg and one for boxes 15–25kg  The cost of these tickets is: –25kg non-signature $9.12 –15kg non-signature $6.12

6. www.nzpost.co.nz  You can arrange for your books to be collected by going to www.courierpost.co.nz www.courierpost.co.nz  You are able to use the tickets for any parcel you wish to send as long as they are used within the maximum weight and only within your island. They cannot be used to send between the North and South Island  Extra books of tickets can be purchased by calling 0800 268 743 Sending your books back

7. www.nzpost.co.nz Home screen for pick up and tracking

8. www.nzpost.co.nz Help  To order tickets, arrange a pick up or to query a delivery, please call 0800 268 743  If you have any general questions about how things work, please call or email: Melissa Hallinan ph: 04 496 4941 email: melissa.hallinan@nzpost.co.nzmelissa.hallinan@nzpost.co.nz