1. Direct Loan Training Suite Session 2 Direct Loan Systems Primer

2. Direct Loan Training Suite Topics for Today Direct Loan Process Overview School software solution Student Aid Internet Gateway (SAIG) Common Origination & Disbursement (COD) New Direct Loan Borrower Web site G-5 Servicing 2

3. Direct Loan Training Suite Direct Loan Processing Cycle 3

4. Direct Loan Training Suite Direct Loan Processing Systems Funding Data COD G-5 SAIG Origination & Disbursement Funding Request Money 4

5. Direct Loan Training Suite Common Origination and Disbursement (COD) System COD is person-centric –Pell, ACG, SMART, TEACH, DL School sends information to COD COD processes/edits and returns response 5

6. Direct Loan Training Suite Submitting Records to COD Document –Via SAIG mailbox –Picked up by periodic “sweeps” –Typically transmits many student records Online at COD Web site –Transactions almost “real time” –Involves one student record at a time 6

7. Direct Loan Training Suite G-5 Maintains school’s Direct Loan account Allows schools to request money via the G-5 Web site 7

8. Direct Loan Training Suite Direct Loan Processing COD Originations, Disbursements & Paper MPNs Responses Servicers Loans and Disbursements 8

9. Direct Loan Training Suite Direct Loan Processing Systems Funding Data CPS FAFSA SAR COD SAIG Origination & Disbursement G-5 NSLDS Servicers e-MPN New Direct Loan Borrower Web site Funding Request Money Loans and Disbursements Enrollment Status Repayment/ Servicing SAIG Enrollment Data SAIG ISIR Loans and Disbursements 9

10. Direct Loan Training Suite School Solution Custom Mainframe Commercial vendor software/application EDExpress –Stand-alone –Combination with mainframe app –Combination with vendor app 10

11. Direct Loan Training Suite Common Record “Data Blocks” Disbursement Award Person Entity Information Common Record Response 11

12. Direct Loan Training Suite Funding Data CPS FAFSA SAR COD SAIG Origination & Disbursement G-5 NSLDS Servicers e-MPN New Direct Loan Borrower Web site Funding Request Money Loans and Disbursements Enrollment Status Repayment/ Servicing SAIG Enrollment Data SAIG ISIR Loans and Disbursements Direct Loan Processing Systems 12

13. Direct Loan Training Suite Destination Point COD TG Mailbox SAIG Process 13

14. Direct Loan Training Suite https://fsawebenroll.ed.gov 14

15. Direct Loan Training Suite Loans and Disbursements Funding Data CPS FAFSA SAR COD SAIG Origination & Disbursement G-5 NSLDS Servicers e-MPN New Direct Loan Borrower Web site Funding Request Money Loans and Disbursements Enrollment Status Repayment/ Servicing SAIG Enrollment Data SAIG ISIR Direct Loan Processing Systems 15

16. Direct Loan Training Suite COD Enrollment Designate a School Security Administrator –Manages school user accounts see: http://ifap.ed.gov/eannouncements/ 0201UpdatedCODWebsiteSchools. html http://ifap.ed.gov/eannouncements/ 0201UpdatedCODWebsiteSchools. html 16

17. Direct Loan Training Suite cod.ed.gov 17

18. Direct Loan Training Suite COD Welcome Screen 18

19. Direct Loan Training Suite Batch Search 19

20. Direct Loan Training Suite Batch Search Results 20

21. Direct Loan Training Suite Batch Summary 21

22. Direct Loan Training Suite Batch Detail 22

23. Direct Loan Training Suite Person Menu 23

24. Direct Loan Training Suite Person Information 24

25. Direct Loan Training Suite Person Direct Loan Information 25

26. Direct Loan Training Suite Award Detail 26

27. Direct Loan Training Suite Disbursement Information 27

28. Direct Loan Training Suite Disbursement History 28

29. Direct Loan Training Suite COD-MPN Search 29

30. Direct Loan Training Suite Promissory Note Search By Date 30

31. Direct Loan Training Suite Master Promissory Note 31

32. Direct Loan Training Suite Credit Check Information 32

33. Direct Loan Training Suite NEW DirectLoan Web site – subject to change  000000000000000000000000000000000000000000000000……………………………………….0000000000000000000  Spanish Entrance Counseling 33

34. Direct Loan Training Suite 34 School Options For the 2010-2011 Award Year, there will be six new School Options for the Direct Loan program –Default values will be populated in the School Options fields –The new options are not award year specific –Default values for the one time update are listed below: Field NameValid Values Displayed on the Web One Time Update Entries: Participate in Electronic Parent PLUS ApplicationYes or NoYes Participate in Electronic Parent PLUS Application Begin Date MM/DD/YYYY05/01/2010 Parent PLUS Application Response OptionDaily or On DemandDaily Participate in Electronic Grad PLUS ApplicationYes or NoYes Grad PLUS Application Response OptionDaily or On Demand05/01/2010 Participate in Electronic Grad PLUS Application Begin Date MM/DD/YYYYDaily 34

35. Direct Loan Training Suite New Schema – 3.0c The DL PLUS Award Block the new elements associated with the new application process: New TagValid Values ApplicationCompleteDateFormatted Date – YYYY-MM-DD LoanAmountNumeric CreditBalanceOption“B” – for borrower or “S” – for student CreditActionChoice: “A” – for appeal credit decision, “E” – for pursue an endorser, “N” – for pursue an unsubsidized loan (not pursuing PLUS) or “U” – for no action will be taken at this time CreditAppealStatus: “A” – for appeal accepted, “D” – for appeal denied, “P” – for appeal pending, “R” – for appeal closed without final decision MaximumLoanIndicator “true” – for up to maximum cost of attendance selected or “false” – for loan amount selected CreditDecisionExpirationDateFormatted Date – YYYY-MM-DD OriginalCreditDecisionStatus:“A” – for Accepted, “P” – for Pending or “D” – for Denied DefermentOption:“true” – for deferring or “false” – for not deferring ApplicationIDWill have a sequence number that is unique to each PLUS Application 35

36. Direct Loan Training Suite Student Access: www.nslds.ed.govwww.nslds.ed.gov 36

37. Direct Loan Training Suite Exit Counseling 37

38. Direct Loan Training Suite FAA exit counseling reports Upload external excel file of results 38 University of Federal Student Aid 000000 UNIVERSITY OF FEDERAL STUDENT AID, WASHINGTON, DC

39. Direct Loan Training Suite School Summary Financial 39

40. Direct Loan Training Suite Cash Activity 40

41. Direct Loan Training Suite Direct Loan Newsbox 41 11111100

42. Direct Loan Training Suite Loans and Disbursements Funding Data CPS FAFSA SAR COD SAIG Origination & Disbursement G-5 NSLDS Servicers e-MPN New Direct Loan Borrower Web site Funding Request Money Loans and Disbursements Enrollment Status Repayment/ Servicing SAIG Enrollment Data SAIG ISIR Direct Loan Processing Systems 42

43. Direct Loan Training Suite 43 The G5 System www.G5.gov Provides location for all school funding processes –Drawdowns –Drawdown adjustments –Refunds (money returned to the Department electronically) –G5 funding reports 43

44. Direct Loan Training Suite Establish G5 Account Have a DUNS Number –Call 1-866-705-5711 or –Complete a D-U-N-S Request Form at http://www.dnb.com Award Document ID –11 Character unique ID –P268K10#### Set up bank information –Enroll in Automated Clearing House (ACH) using Direct Deposit Sign-Up Form (SF-1199A), or –FEDWIRE by enrolling with CFO, Department of Education Obtain user ID and password –ED mails User IDs and passwords to payee’s business address 44

45. Direct Loan Training Suite 45

46. Direct Loan Training Suite G5 – Returning Funds Returning funds electronically through G5 is preferred –Amounts > $100,000 must use G5 Designated Refund Bank Account COD Disbursement Record may need updating 46

47. Direct Loan Training Suite 47

48. Direct Loan Training Suite G5 Online Training 48

49. Direct Loan Training Suite Loans and Disbursements Funding Data CPS FAFSA SAR COD SAIG Origination & Disbursement G-5 NSLDS Servicers e-MPN New Direct Loan Borrower Web site Funding Request Money Loans and Disbursements Enrollment Status Repayment/ Servicing SAIG Enrollment Data SAIG ISIR Direct Loan Processing Systems 49

50. Direct Loan Training Suite Servicing Future Current Servicer: –ACS Four Additional Servicers: –Great Lakes Education Loan Services –Nelnet –Sallie Mae Corporation –AES / PHEAA 50

51. Direct Loan Training Suite Servicing Future ServicerSchool ContactBorrower Contact FedLoan Servicing (PHEAA) NSLDS Servicer Code: 700579 School Phone: 800-655-3813 Web: www.myfedloan.org www.myfedloan.org Borrower Phone: 800-699-2908 Web: www.myfedloan.org Great Lakes Educational Loan Services NSLDS Servicer Code: 700581 School Phone: 888-686-6919 Web: www.mygreatlakes.org www.mygreatlakes.org Borrower Phone: 800-236-4300 Web: www.mygreatlakes.org Nelnet NSLDS Servicer Code: 700580 School Phone: 866-463-5638 Web: www.nelnet.com Borrower Phone: 888-486-4722 Web: www.nelnet.com Sallie Mae NSLDS Servicer Code: 700578 School Phone: 888-272-4665 Web: www.opennet.salliemae.com Borrower Phone: 800-722-1300 Web: www.salliemae.com 51

52. Direct Loan Training Suite Servicing Future July 15, 2010 –Allocations of new borrower loan volume August 31, 2010 –Additional Servicers fully operational and ready to service Direct Loans 52

53. Direct Loan Training Suite Servicing Future Servicers comply with all legislative and regulatory requirements and unique best in business services Borrower’s loans with one Servicer Schools work with Multiple Servicers 53

54. Direct Loan Training Suite Accessing Current Direct Loan Servicing via COD DL Servicing MUST be accessed from COD 1.Click on Services 2.Click Direct Loan Servicing 3.Click the schools link DL Servicing MUST be accessed from COD 1.Click on Services 2.Click Direct Loan Servicing 3.Click the schools link 54

55. Direct Loan Training Suite Current Servicer - School Services Click here to see Repayment Estimates 55

56. Direct Loan Training Suite Current Servicer - School Services Online - Delinquency Reports Summary Delinquency Report Late Stage Delinquency Report 56

57. Direct Loan Training Suite 57 General Federal Student Aid Information http://www.studentaid.ed.govhttp://www.studentaid.ed.gov(800) 433-7327 COD School Relations-Applicant Services (800) 557-7394 Direct Loan Servicing Center – Borrower Services http://www.dl.ed.govhttp://www.dl.ed.gov(800) 848-0979 Direct Loan Consolidation Center http://www.loanconsolidation.ed.govhttp://www.loanconsolidation.ed.gov(800) 557-7392 Federal Student Aid Ombudsman http://www.ombudsman.ed.govhttp://www.ombudsman.ed.gov(877) 557-2575 Direct Loan Information http://www.direct.ed.gov Call Center Contacts for Borrowers 57

58. Direct Loan Training Suite School Customer Service Centers COD School Relations Center http://www.cod.ed.gov (800) 848-0978 http://www.cod.ed.gov School Services – DLSS (ACS) http://www.dl.ed.gov/schools (888) 877-7658 Direct Loan Consolidation Center http://www.loanconsolidation.ed.gov http://www.loanconsolidation.ed.gov (800) 557-7392 58

59. Direct Loan Training Suite School Customer Service Centers CPS/SAIG http://www.fsawebenroll.ed.gov (800) 330-5947 http://www.fsawebenroll.ed.gov G5 Help Desk http://www.g5.gov (888) 336-8930 NSLDS http://www.nsldsfap.ed.gov http://www.nsldsfap.ed.gov (800) 999-8219 59

60. Direct Loan Training Suite Direct Loan Programmatic Primer Direct Loan Systems Primer Direct Loan Processing in COD for New Participants Direct Loan Reconciliation Direct Loan Reports Direct Loan Tools (Software) 60

61. Direct Loan Training Suite Direct Loan Systems Primer Questions??? dlenrollment_fsa@ed.gov 61