1. #SPFestDC @nmoneypenny www.synxi.com Yammer: Collaboration Beyond SharePoint Naomi Moneypenny

2. #SPFestDC @nmoneypenny www.synxi.com Why I’m here… Chief Technology Officer at ManyWorlds, Inc. Internally responsible for our knowledge infrastructure – defacto CIO Run the engineering team for Synxi - machine learning engine for personalized knowledge and expertise discovery in SharePoint and other collaborative environments such as Yammer & Tibbr platforms. Chief Technology Officer at ManyWorlds, Inc. Internally responsible for our knowledge infrastructure – defacto CIO Run the engineering team for Synxi - machine learning engine for personalized knowledge and expertise discovery in SharePoint and other collaborative environments such as Yammer & Tibbr platforms. Passionate about user adoption and enterprise collaboration & innovation geek Technology forecasting and strategy manager at Shell, consulted at many Fortune 100 companies since 18 patents in adaptive systems 2500+ followers on Twitter 3+3 dogsAstrophysicist

3. #SPFestDC @nmoneypenny www.synxi.com What We Will Cover Enterprise Social Imperative Yammer – what is it, why did MSFT acquire it Case Study Integrating SharePoint & Yammer Social Features in SharePoint 2013 The Future

4. #SPFestDC @nmoneypenny www.synxi.com Why Enterprise Social? 28 hours Time each week spent by knowledge workers writing e-mails, searching for information and collaborating internally 90% Proportion of companies that report some business benefit from them 70% Proportion of companies using social technologies 20-25% Potential improvement possible in knowledge worker productivity Source: McKinsey

5. #SPFestDC @nmoneypenny www.synxi.com Industrial Revolution

6. #SPFestDC @nmoneypenny www.synxi.com Learning Revolution It’s all about adaptability – how efficiently we can change and learn, continuously The biggest companies in an industry have the largest chance of disruption Source: Deloitte “The ability to learn faster than your competitors may be the only sustainable competitive advantage.” - Arie de Geus, The Living Company

7. #SPFestDC @nmoneypenny www.synxi.com Context Enterprises are social systems Innovation comes from serendipitous connections Difficult to locate expertise Knowledge is power Findability of relevant content The Facebook generation The email generation

8. #SPFestDC @nmoneypenny www.synxi.com Sources of Value from Enterprise Social Decentralize decision making (to the people closest to the problem) Alignment of employees’ higher level motivations, beyond process Culture of transparency & constant improvement Engage employees for ideas

9. #SPFestDC @nmoneypenny www.synxi.com Organizational Considerations Corporate Culture Governance Avoid user confusion Architecture – on premises/cloud etc Requirements – one size fits all? Business Case – hard and soft benefits Adoption – rollout program or guerilla/viral? User adoption metrics (qualitative & quantitative)

10. #SPFestDC @nmoneypenny www.synxi.com Why Do We Call Them Users? Only two industries call customers ‘users’… - drug dealers and IT Only two industries call customers ‘users’… - drug dealers and IT Eugene Lee

11. #SPFestDC @nmoneypenny www.synxi.com Yammer 85% Fortune 500 8 Million Users July 2012 $1.2bn Unique Testing Model Apps/ Public API Home Network (yourdomain.com) Partners Suppliers Customers Yammer support networks Collaborative inter- company networks Can have public/private groups

12. #SPFestDC @nmoneypenny www.synxi.com Some notes on Yammer Doesn’t compete with SharePoint but yes, there is some overlap on social functionality Better way to do email, groups Users can interact with Yammer via email (great for adoption!) "We think of Exchange, SharePoint and Yammer now as one product," said Jeff Teper. "This makes decision-making a lot faster."

13. #SPFestDC @nmoneypenny www.synxi.com Demo

14. #SPFestDC @nmoneypenny www.synxi.com

15. Integrating Yammer & SharePoint

16. #SPFestDC @nmoneypenny www.synxi.com Newest Integration with SP2013 Activating Yammer for your organization is just the first step. Enterprise social is different than other solutions. To drive adoption and really get the value out of Yammer, you need a strategy, advocates, and openness to the way it will transform the way people in your organization work and communicate.way people in your organization work

17. #SPFestDC @nmoneypenny www.synxi.com Yammer App in SharePoint 2013

18. #SPFestDC @nmoneypenny www.synxi.com Yammer Feed in SharePoint 2010

19. #SPFestDC @nmoneypenny www.synxi.com Adding Yammer Feed to MySite

20. #SPFestDC @nmoneypenny www.synxi.com Send Documents to Yammer from SP2010

21. #SPFestDC @nmoneypenny www.synxi.com Federated Search

22. #SPFestDC @nmoneypenny www.synxi.com Yammer Features (SP Specific) View My Feed, Company Feed and Group Feeds Post, reply and like messages Attach files and links Get notification alerts for new Yammer messages, @ replies and likes* Profile sync: Sync your SharePoint profile information with Yammer, eliminating the need to complete two profiles* Document and list item integration: Post documents and other list items such as calendar events and tasks directly from SharePoint to Yammer* Unified search: Search SharePoint and Yammer content simultaneously from within SharePoint. Yammer message results are displayed alongside SharePoint results. Light embeddable feeds* Admin configurations Single Sign On

23. #SPFestDC @nmoneypenny www.synxi.com

24. Internal Case Study

25. #SPFestDC @nmoneypenny www.synxi.com ManyWorlds Case Study Using Yammer since Fall 2010 Reduction of over 90% in internal email Groups are ‘open by default’ unless sensitive/legal Primary conduit for collaboration, SharePoint as repository Initially adoption was good, but mimicked email, i.e. 1 on 1 convos, not transparent Heavy use of external networks Code of conduct/behavior – peer governed Hashtags (topics) vs. groups still an issue Busy, vibrant network

26. #SPFestDC @nmoneypenny www.synxi.com Avoid User Confusion Give users guidance on what tool to use when. This should be specific to your company – how you use tools now TransitoryActive CollaborationWork Products Current TeamIMYammer Group / Lync (Voice/Video) Yammer then archive to SharePoint ColleaguesYammerYammer Group / Lync (Voice/Video) Yammer then archive to SharePoint LegalEmailSpecific Yammer group or SharePoint SharePoint PartnersEmailYammer if on ext network, email, cc internal Yammer group SharePoint CustomersEmailEmail/LyncSharePoint

27. #SPFestDC @nmoneypenny www.synxi.com Business Value… -Connection between international offices -Cost Savings (bandwidth/email) -Knowledge Worker Productivity -#yamwins

28. #SPFestDC @nmoneypenny www.synxi.com

29. Social Features in SharePoint 2013

30. #SPFestDC @nmoneypenny www.synxi.com SharePoint 2013 Social Features Community Sites Likes MySites/Newsfeed Following (People, Docs, Sites) Activity Feeds Discussions Award badges (gamification)

31. #SPFestDC @nmoneypenny www.synxi.com Communities in 2013

32. #SPFestDC @nmoneypenny www.synxi.com Community Categories Discussion threads & number of replies Group Description

33. #SPFestDC @nmoneypenny www.synxi.com Community Conversations

34. #SPFestDC @nmoneypenny www.synxi.com Community Owner Tools

35. #SPFestDC @nmoneypenny www.synxi.com Rating Settings

36. #SPFestDC @nmoneypenny www.synxi.com Reputation & Badging

37. #SPFestDC @nmoneypenny www.synxi.com

38. Social Newsfeed

39. #SPFestDC @nmoneypenny www.synxi.com The Future – Conversation & Context in Every App

40. #SPFestDC @nmoneypenny www.synxi.com Wrap Up Evaluate what business results you want in your organization, then look at social functionality Yammer & SharePoint play well together but there’s still a lot on the roadmap (March 2014…) Conversations will be embedded in all business systems

41. #SPFestDC @nmoneypenny www.synxi.com Thank you! Naomi Moneypenny Please email me questions/comments, also happy to do complementary webinars on Yammer/SharePoint for your organization: n.moneypenny@manyworlds.com +1 713 822 3458 www.Synxi.com @nmoneypenny