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EXperience the Difference in Hotel Distribution CRS – eCommerce - CRM- Integration Call Centers - Financial Services - Analysis.

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Presentation on theme: "EXperience the Difference in Hotel Distribution CRS – eCommerce - CRM- Integration Call Centers - Financial Services - Analysis."— Presentation transcript:

1 eXperience the Difference in Hotel Distribution CRS – eCommerce - CRM- Integration Call Centers - Financial Services - Analysis

2 Welcome to the Trust World of Distribution Leading hospitality service provider worldwide operating since 1989 Offering the complete range of reservation and distribution services Dedicated team of over 270 IT and hospitality industry professionals Financial stability by Private Equity Company King’s Park Capital

3 Stand out with Trust Strong reliability and redundant data center operation Strong reliability and redundant data center operation Integration Unlimited Distribution Unlimited Benefit from unmatched Support and Account Management Profit from our experience as a leading Industry Innovator – Google, Groupon, etc. We listen to our customers Advisory Boards & Roadmaps We listen to our customers Advisory Boards & Roadmaps We know your business. Trust is the distribution expert for hotel groups and chains We know your business. Trust is the distribution expert for hotel groups and chains CRS is our Core Mission and Business CRS is our Core Mission and Business

4 The ultimate CRS concept in place Trust is the leading direct connect provider The only hospitality system integrator worldwide SAP, Microsoft, Fidelio & Amadeus certified amongst others Innovation and High Performance

5 1989 Trust International founded in Frankfurt, Germany 1989 Trust develops Trust II Reservation System 1990 Trust II implemented in 25 Trust reservation offices worldwide 1993 Commission Payment Service for travel agents (Trust|Com) is launched 2010 The Mobile application of yourVoyager - Trust|Mobile has been launched and activated. yourVoyager CRS available in German, Japanese and many other languages 1996 GDS Sabre and Amadeus seamless products available to Trust clients 1998 Trust launches Internet on-line booking engine 1999 Trust incorporates in the U.S. Internet-based business intelligence Trust|View launched 2002 Web-based Voyager|CRS launched 2002 Travelport (at that time Cendant) acquires Trust2007 Launch of re-engineered internet booking engine – Trust|Booker 2.0 2008 Trust acquired by IHS GmbH/Kings Private Capital. Activation of fully integrated CRM suite of products Trust|CRM 2009 Launch of new customizable multi-lingual CRS, “yourVoyager”. Trust celebrates 20 years of global distribution excellence 2012 1989 1997 2005 2009 1993 Trust Milestones 2011 Trust is the first CRS to display real time rates and availability in Google maps & hotelf inder, the most feature rich Internet Booking Engine Trust|GuestBooker is launched 2012 New Central Reservation Module RO Module Trust|CRO is launched

6 Serving leading Hotel Groups worldwide

7 The Trust World of Distribution and Revenue

8 eXperience Latest CRS Software

9 latest CRS technology Select your Design, your Language, your Features Select your Design, your Language, your Features

10 Adopt to your Needs

11 Design with your very own Tool Set - New Dashboards at a Glance Design with your very own Tool Set - New Dashboards at a Glance

12 Trust|CRO NEW: Trust|CRO Latest Central Reservation Office Software

13 Trust|CRO Intuitive Features New Functionality Trust|CRO

14 Trust builds bridges between youand all those who are Important to you eXperience Unlimited Distribution eXperience Unlimited Distribution

15 GDS and OTA Connectivity The industry’s leading GDS and OTA functionality Direct Connects to regional and international OTAs Toolkits for customized Internet Booking Engines First CRS to offer rate and availability in Google Hotel Finder & Maps

16 Some of the 55 Direct Connects to OTAs

17 New – The Google Program More Revenue with Trust by Listing your Rates in Google Maps and Hotel Finder More Revenue with Trust by Listing your Rates in Google Maps and Hotel Finder

18 New – The Google program List your hotels via the Google hotel price ad and link them to your booking engine

19 Google Hotel finder Direct display of hotel´s availability and rates via Google´s Hotel Finder program

20 New IBE technology Trust|GuestBooker

21 Trust|GuestBooker Hotel Information And Maps/Pics Trust|GuestBooker Hotel Information And Maps/Pics

22 Trust|GuestBooker Promotions Trust|GuestBooker Promotions

23 Trust|GuestBooker Rooms & Rates Trust|GuestBooker Rooms & Rates

24 Trust|GuestBooker Review Trust|GuestBooker Review

25 Trust|GuestBooker Interactive Pricing and Availability Calendar Trust|GuestBooker Interactive Pricing and Availability Calendar

26 Trust|GuestBooker Confirmations Trust|GuestBooker Confirmations

27 Benefit today from the most feature rich IBE Easy integration with your brand website Hotel & chain level configuration tool Cutting edge design techniques Inbuilt upselling tool Rich media support Google Map and Hotel Finder integration Enhanced searching (interactive mapping, hotel list) Dedicated Package and promotion pages Integrated Reporting Options

28 Trust|CorpBooker

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31 Trust|MobileBooker Mobile application of yourVoyager Trust|MobileBooker Mobile application of yourVoyager Trust|MobileBooker

32 Trust Customer Communication Centers are strategically located in North America, Europe and Asia covering 47 countries worldwide in all major languages Trust Customer Communication Centers are strategically located in North America, Europe and Asia covering 47 countries worldwide in all major languages

33 Europe Frankfurt – Germany London- UK Europe Frankfurt – Germany London- UK Asia-Pacific Singapore Hong Kong Asia-Pacific Singapore Hong Kong The Americas Orlando – Florida USA The Americas Orlando – Florida USA Global Headquarters Frankfurt – Germany Global Headquarters Frankfurt – Germany Middle East & Africa Dubai Middle East & Africa Dubai

34 Dedicated Account Management & Consulting Data Maintenance Training Implementation Global Helpdesk

35 “You can see that Trust is always going the extra mile to meet with its clients to get their input and feedback to get the right directions for the further product development.” Jon Londeen, Senior Vice President, Distribution & Reservations Management, The Leading Hotels of the World (LHW) “You can see that Trust is always going the extra mile to meet with its clients to get their input and feedback to get the right directions for the further product development.” Jon Londeen, Senior Vice President, Distribution & Reservations Management, The Leading Hotels of the World (LHW)

36 “By implementing the centralized reservation service (CRS) technology of Trust International and getting special features as part of the yourVoyager software, Living Hotels opened up these sales channels for apartment providers, who so far have generally worked independently to secure reservations.” Prof. Dr. Max M. Schlereth, CEO of Living Hotels - innovative leader in the emerging market of Serviced Apartments “By implementing the centralized reservation service (CRS) technology of Trust International and getting special features as part of the yourVoyager software, Living Hotels opened up these sales channels for apartment providers, who so far have generally worked independently to secure reservations.” Prof. Dr. Max M. Schlereth, CEO of Living Hotels - innovative leader in the emerging market of Serviced Apartments

37 “ “Trust offers us the flexible, customizable and scalable distribution solutions that will accommodate and foster our growth across the Middle East region” Omer Kaddouri, Chief Operating Officer for Rotana “Trust offers us the flexible, customizable and scalable distribution solutions that will accommodate and foster our growth across the Middle East region” Omer Kaddouri, Chief Operating Officer for Rotana

38 “Since Solare became a Trust distribution customer in January 2011, we have been on the fore front of technology and revolutionizing it to go beyond borders in the way we distribute to the various channels. ” Jack Tan, Chief Information Officer at Solare “Since Solare became a Trust distribution customer in January 2011, we have been on the fore front of technology and revolutionizing it to go beyond borders in the way we distribute to the various channels. ” Jack Tan, Chief Information Officer at Solare

39 eXperience The World of Revenue and Distribution eXperience Trust eXperience The World of Revenue and Distribution eXperience Trust


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