1. Presentation prepared by: Marilyn Shaw University of Northern IA This multimedia product and its contents are protected under copyright law. The following are prohibited by law: Any public performance or display, including transmission of any image over a network; Preparation of any derivative work, including extraction, in whole or in part, of any images; Any rental, lease, or lending of the program. Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

3. Understand how effective teams establish goals and assign roles. Understand the difference between leadership and leaders, and the various leadership styles and behaviors they exhibit. Explain how to conduct an efficient and effective group meeting. Differentiate among the roles of group members and explain their various contributions. Explain the reflective thinking process and functional communication theory. Describe conflict, its impacts, and the conflict management strategies that can manage it. Describe the role of evaluation in small-group performance. Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

4. Setting Goals Goals need to be clear, specific, challenging, and worthwhile. Determining Roles Everyone in the group must be responsible for something.

5. Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved. Leadership is an influence process that includes any behavior that helps clarify a group’s purpose or guide the group to achieve its goals. A leader is a person who is assigned or selected to take the leadership role of a group or team.

6. Task Needs Needs related to the content of the job to be done and all behaviors that lead to the completion of it. Related to organizing and developing a group, so that members can realize personal satisfaction from working together. Maintenance Needs Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

7. Leadership and Task or Relationship Orientation Initiating Structure—a dimension of leadership style that focuses on getting the job done (task-oriented). Consideration—a dimension of leadership that focuses on establishing good interpersonal relationships and on being liked by group members (relationship- oriented). Autocratic Leader who has control and makes decisions with little or no consultation. Democratic Leader who shares control and makes decisions in consultation. Laisssez-Faire Leader who is passive and usually gives up control so others will take over. Leadership and Power Distribution

8. Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved. Who makes the best leaders, men or women? Why?

9. Planning and Managing a Meeting Identify a purpose, plan an agenda, and distribute the agenda in advance. Invite only people who need to be there. Establish start, break, and stop times, and stick to them. Assign a leader to keep the discussion on track. Decide what follow-up actions are needed after the meeting and set deadlines for their completion. Avoid holding unnecessary meetings. Don’t let people drone on, dominate, or avoid participation. Don’t allow conversations to wander. Follow up to make sure that members act on decisions made at the meeting. Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

10. Roles of Group Members Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved. Help the group accomplish its task or objective Group Task Roles Help define a group’s social atmosphere Group Building and Maintenance Roles Counterproductive or destructive to a group and hinder group process Each group member should be responsible for recognizing and handling counterproductive contributions Self-Centered Roles

11. Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

12. Select a topic State the topic in the form of a question Determining and Stating the Problem

13. Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved. Discussing the Problem and Its Solution—Dewey’s Reflective Thinking

14. Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved. Focuses on how communication can help or hinder a group. Group’s success depends on these three factors:

15. Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved. Brainstorming Technique used to generate as many ideas as possible within a limited amount of time. Brainstorming via Technology Sharing information and ideas via electronic brainstorming. Reaching Group Consensus Assumes that all group members have been able to express how they feel and think about alternatives. Three recommendations for reaching consensus according to Beebe and Masterson. Groups have a tendency to change topics and to get off track. Members should be other oriented and sensitive to all ideas. Promote group member interaction and dialogue.

16. Conflict and Group Communication Conflict Online Managing Conflict through Principled Negotiation A procedure that helps group members negotiate consensus by collaboration through the expressions of each differing need and a search for alternatives to meet those needs Ethical Behavior and Conflict Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

17. Are we using our time efficiently? Does everyone have an opportunity to participate? Do some people dominate the discussion? Does each person bring adequate information and research to the discussion? Is the atmosphere free from personal conflict? Does the group communication stay within the agenda? Are members happy with the direction of the discussion? Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.