1. QUALITY ASSURANCE PROJECT Enhancing Creativity The purpose of this module is to develop participants’ facilitation and training skills to enable them to enhance a team's ability to be creative 1

2. QUALITY ASSURANCE PROJECT At the end of this module participants will be able to:  Explore attitudes that help or hinder the expression of creative ideas  Identify how to improve the climate for creativity in team meetings 2

3. QUALITY ASSURANCE PROJECT Content Understanding Creativity Blocks to Creativity The Creative Team 3

4. QUALITY ASSURANCE PROJECT Creativity … … is thinking up new things 4

5. QUALITY ASSURANCE PROJECT How Does Creativity Work? “It just happened” phenomenon Identification of a need Triggered by techniques for generating creativity 5

6. QUALITY ASSURANCE PROJECT Blocks to Creativity Block 1: Rigid mind set Block 2: Poor communication skills Block 3: Lack of open expression 6

7. QUALITY ASSURANCE PROJECT Blocks to Creativity Block 4:Lack of knowledge and acceptance of techniques for generating creativity Block 5: Lack of organizational support 7

8. QUALITY ASSURANCE PROJECT The Creative Team  Challenges orthodox ways of thinking and acting  Tolerates and is open to others’ ideas  Experiments  Has a reward system that supports creativity 8