1. Real Time-Time Management Donna Goestenkors, CPMSM, President June 15, 2016

2. Education Partners © 2016 All Rights Reserved 2

3. Objectives Explain the difference between clock time and real time. Immediately implement productivity strategies that allow you to be in control of your projects and work day. © 2016 All Rights Reserved 3

4. PREPARE YOURSELF © 2016 All Rights Reserved 4

5. MSP Core Competency Model PERSONAL Effectiveness CAREER Power SKILLS Efficiency © 2016 All Rights Reserved 5

6. MSP Core Competence CAREER Power PERSONAL Effectiveness SKILL Efficiency Core: ~Credentialing Management ~Privileging Management ~Practitioner Competence Mgmt. {privileging, FPPE, OPPE} ~Compliance Management ~Enrollment Management ~Onboarding Management ~Office Management ~Document Management ~Acquisition Management ~Technology Management ~Relationship Management ~Development Management © 2016 All Rights Reserved 6

7. Demands - Professional Management requirements Level of authority Influence Stress © 2016 All Rights Reserved 7

8. Demands – Self-imposed Maybe extremely rigid or very flexible – realize the difference! Imposed by you or by others? Self-imposed timelines are much more flexible © 2016 All Rights Reserved 8

9. Timeline The source of the demands includes timeline and effort: Supervisor Peers Those that are supervised Yourself © 2016 All Rights Reserved 9

10. The Source Realize the differences between: Commonalities Differences Both must be taken into account © 2016 All Rights Reserved 10

11. Work Smarter Not Faster The 4P’s of working smarter not faster Prioritize Plan Prepare Pursue © 2016 All Rights Reserved 11

12. Focus Outweighs Multitasking Maintaining physical stamina assists with sustaining your focus. Sleep Diet Exercise Hydration Peter Drucker states that: “An innovation, to be effective, has to be simple and it has to be focused.” © 2016 All Rights Reserved 12

13. The 8-Hour Day Time management is not affected by an 8-hour day: Career Education Parenting or social networking Personal © 2016 All Rights Reserved 13

14. Clock Time Clock time is structured by: 60 minutes in an hour 24 hours in a day 7 days in a week © 2016 All Rights Reserved 14

15. Real Time Real time: Relative to the development of time management skills Manipulated Development and practice of manipulative skills will lead to success in this area © 2016 All Rights Reserved 15

16. A List Is Vital Prioritize the issues at hand Visualization is important to the human physic Shortening the list implies accomplishing goals © 2016 All Rights Reserved 16

17. Make A List Various ways to construct a list: Smallest to largest Most important to least important Most urgent to least urgent Constantly refer back to your list © 2016 All Rights Reserved 17

18. Timeframes Construct the list with timeframes in mind: Hourly Daily Weekly format Overlapping of projects © 2016 All Rights Reserved 18

19. Daily List Make your List Begin your day with the writing of the daily task list Don’t quit before you even start © 2016 All Rights Reserved 19

20. Prepare For change Prioritize but be prepared for changes! Realize change may occur Prioritize projects but alterations occur as time progresses © 2016 All Rights Reserved 20

21. Time Estimates Estimate timeframe for each endeavor ONLY AN ESTIMATE! Plans are useless – it’s planning that’s essential © 2016 All Rights Reserved 21

22. Plan For Revisions Revisions are often a way of life Required within an evaluation Often become a part of every endeavor © 2016 All Rights Reserved 22

23. Create A Conclusion Always plan for a conclusion Conclusion may be Formal Personal © 2016 All Rights Reserved 23

24. Self-Congratulations Congratulate yourself! Build self-esteem Perseverance Live by the three P’s Purpose, Passion and Patience © 2016 All Rights Reserved 24

25. Time Lapses Time lapses between projects/demands Utilize these ‘gaps’ effectively and efficiently Take a small but deserved break Give yourself a pat on the back © 2016 All Rights Reserved 25

26. Using The Gaps This time may be used to: Determine conclusions Establish, review or revise goals for next project Re-evaluate the project list Make the down time into constructive personal time © 2016 All Rights Reserved 26

27. Refresh / Rejuvenate Personal use of gaps Personal downtime is important Be good to yourself Pat your self on the back © 2016 All Rights Reserved 27

28. When To Say No You cannot be everything to everyone Earn and learn the tool to say “NO” © 2016 All Rights Reserved 28 No Yes No

29. Delegate Whenever Possible Be careful to whom you delegate Reflection upon you and project © 2016 All Rights Reserved 29

30. Utilize Technology Technology Time saving Financial benefit Utilize to the greatest extent available © 2016 All Rights Reserved 30

31. Time Management Skills Reevaluate tasks, projects and duties Generate effort for the best outcomes Real Fact: Expect that the entire cycle of demand on your time will continuously be revisited Be ready to begin again © 2016 All Rights Reserved 31

32. POWER THOUGHT © 2016 All Rights Reserved 32

33. Speaker Contact Information Donna Goestenkors, CPMSM Team Med Global Consulting, LLC Donna@teammedglobal.com Telephone: (618) 830-0057 Website: www.teammedglobal.comwww.teammedglobal.com Like Me: www.facebook.com/teammedglobalwww.facebook.com/teammedglobal Connect with Me: www.linkedin.com/donnagoestenkorswww.linkedin.com/donnagoestenkors Follow Me: www.twitter.com/teammedglobalwww.twitter.com/teammedglobal © 2016 All Rights Reserved 33

34. RESOURCES Team Med Global Consulting Research & Development Interviews & Surveys MSP Focus Groups Time Management Theory Clock/Real Time © 2016 All Rights Reserved 34

35. Rebecca Pontaski, MHA, CPMSM, CPCS, RHIT Manager, Medical Staff Services Midland Memorial Hospital Midland Texas Matthew Stallard PowerPoint Design Consultant Matthew.stallard@gmail.com © 2016 All Rights Reserved 35 CREDITS

36. Credentialing Tool © 2016 All Rights Reserved 36

37. The MSP Career Guidebook Features Include: Frequently asked questions by MSPs Sample job descriptions, systematic assessment tools, planning techniques, and strategies for effective performance Real-life stories to illustrate specific points Purchase today or order your copy and receive a 10% courtesy discount: www.teammedglobal.com OR donna@teammedglobal.com OR gday@kamama.net © 2016 All Rights Reserved 37

38. © 2016 All Rights Reserved 38

39. Team Med Global Newsletters & Blogs © 2016 All Rights Reserved 39

40. THANK YOU…MSPs For All You Do! …SMILE! © 2016 All Rights Reserved 40